Emma Norton Services

TO PROVIDE TRANSFORMATIONAL HOUSING AND GROWTH FOR WOMEN AND FAMILIES ON THEIR JOURNEY OF RECOVERY.

ENS PROVIDES PERMANENT SUPPORTIVE HOUSING THROUGH THREE MAIN PROGRAMS: EMMA NORTON RESIDENCE FOR WOMEN AND NONBINARY/TRANSGENDER IDENTIFIED ADULTS; THE FAMILY PROGRAM FOR THOSE LIVING AT EMMA'S PLACE AS WELL AS IN SCATTERED SITE HOUSING WITH PRIVATE LANDLORDS; AND THE SCATTERED SITE PROGRAM WHICH SERVES BOTH INDIVIDUAL HEADED HOUSEHOLDS AND SMALL FAMILIES THAT HAVE NOT LIVED AT EMMA'S PLACE. EVERY PROGRAM PROVIDES CASE MANAGEMENT AND PEER SUPPORT SERVICES THAT ALLOW CLIENTS TO ENGAGE IN GOAL PLANNING, REFLECTION, AND CRISIS MANAGEMENT TO BUILD STABILITY, SELF-ACCEPTANCE AND EMPOWERMENT. ALL PROGRAMS HAVE SIMILAR ELIGIBILITY CRITERIA WHICH INCLUDES DOCUMENTATION OF HOMELESSNESS AND A DISABLING CONDITION. IN 2023, 313 UNDUPLICATED CLIENTS WERE SERVED WITHIN ALL PROGRAMS. OVERALL, 61% OF ALL CLIENTS MAINTAINED HOUSING FOR ONE YEAR OR MORE AND 87% OF ALL CLIENTS COMPLETED ONE OR MORE GOALS ON THEIR STABILITY PLANS.EMMA NORTON RESIDENCE OFFERS A 24 HOUR STAFFED DORMITORY STYLE LIVING ENVIRONMENT WITH MEALS AND ONSITE CASE MANAGEMENT SERVICES FOR UP TO 50 INDIVIDUALS AT ANY ONE TIME. IN 2023, THE PROGRAM SERVED 109 PEOPLE. 67% OF PARTICIPANTS EITHER MAINTAINED HOUSING FOR 6 MONTHS OR MORE OR EXITED TO SAFE, AFFORDABLE HOUSING OF THEIR CHOICE, AND 95% OF PARTICIPANTS WORKED WITH THEIR CASE MANAGER TO COMPLETE A STABILITY PLAN AND COMPLETE AT LEAST ONE GOAL BEFORE EXITING.THE FAMILY PROGRAM STARTS WITH FAMILIES WHO QUALIFY TO LIVE AT EMMA'S PLACE A TOWNHOME COMMUNITY IN MAPLEWOOD, MN THAT CAN HOUSE UP TO 13 FAMILIES AT ANY ONE TIME. TO QUALIFY FOR THE PROGRAM, FAMILIES MUST MEET THE DEFINITION OF HUD HOMELESS, HAVE THREE OR MORE CHILDREN AND AT LEAST ONE MEMBER OF THE FAMILY MUST HAVE A DISABLING CONDITION. DUE TO THE HIGH NUMBER OF CHILDREN, THE PROGRAM NOT ONLY HAS CASE MANAGEMENT AND PROGRAMMING FOR ADULTS, BUT IT ALSO HAS TARGETED PROGRAMMING FOR THE YOUTH THAT FOCUSES ON ACADEMIC ACHIEVEMENT AND SOCIAL EMOTIONAL SKILL BUILDING. WHEN A FAMILY HAS LIVED AT EMMA'S PLACE FOR AT LEAST A YEAR, THEY RECEIVE A SECTION 8 CERTIFICATE THAT CAN BE PORTED INTO ANOTHER RENTAL OPPORTUNITY ANYWHERE IN THE COMMUNITY. FAMILIES THAT ACHIEVE THIS CAN CHOOSE TO ENROLL IN THE FAMILIES SCATTERED SITE PROGRAM AND CONTINUE TO RECEIVE CASE MANAGEMENT IN THEIR OWN HOMES AS WELL AS PARTICIPATE IN YOUTH ACTIVITIES. BETWEEN THE SITE BASED AND SCATTERED SITE MODEL, 163 PEOPLE WERE SERVED WITH THE VAST MAJORITY BEING CHILDREN. IN 2023, 84% OF FAMILIES MOVED INTO PERMANENT, AFFORDABLE HOUSING AT EXIT, 100% OF ADULT HEADS OF HOUSEHOLD ENGAGED IN SERVICES OFFERED AT EMMA'S PLACE, AND OVER 90 YOUTH PARTICIPATED IN YOUTH ACTIVITIES AND PROGRAMMING. THE SCATTERED SITE PROGRAM MAINLY SERVES INDIVIDUAL HEADED HOUSEHOLDS BUT DOES HAVE SOME SMALL FAMILIES AS WELL. THESE PARTICIPANTS QUALIFY FOR THE PROGRAM DUE TO HAVING A LONG-TERM HOMELESS STATUS AND A LONG-TERM DISABLING CONDITION. ALL REFERRALS ARE RECEIVED THROUGH THE LOCAL COORDINATED ENTRY SYSTEM, AND PEOPLE DO NOT HAVE TO LIVE IN ONE OF THE SITE-BASED PROGRAMS IN ORDER TO QUALIFY. CASE MANAGEMENT STAFF OFFER HOUSING NAVIGATION SERVICES TO FIND A PRIVATE MARKET RATE RENTAL, AND THEN OFFER HOUSING STABILIZATION SERVICES TO TENANTS AFTER TRANSITIONING FROM BEING UNHOUSED TO HOUSED. IN 2023, THE PROGRAM SERVED 41 HOUSEHOLDS. 100% OF PARTICIPANTS ENGAGED IN CASE MANAGEMENT SERVICES AND 100% OF HOUSEHOLDS EXPERIENCING A CRISIS THAT POTENTIALLY AFFECTED THEIR HOUSING STABILITY RECEIVED SUPPORT SERVICES DESIGNED TO RESOLVE ITIN ADDITION TO OPERATING THESE THREE PROGRAMS THROUGHOUT 2023, ENS HAS ALSO BEEN WORKING TO ACHIEVE A MAJOR STRATEGIC INITIATIVE TO MOVE OUR ORGANIZATIONAL HEADQUARTERS AND EMMA NORTON RESIDENCE PROGRAM INTO A NEW TRAUMA INFORMED DESIGNED BUILDING KNOWN AS RESTORING WATERS. THE NEW DEVELOPMENT WILL OFFER 60 FULL APARTMENTS TO TENANTS AND COMPLIMENTARY PROGRAMMING SPACE TO PROMOTE HEALING AND RECOVERY THROUGHOUT THE BUILDING. IT WILL ALSO HAVE A NEW INNOVATIVE MENTAL HEALTH MODEL KNOWN AS THE LIVING ROOM THAT WILL PROVIDE DROP IN, PEER SUPPORTED MENTAL HEALTH SERVICES FOR THOSE IN CRISIS OR IN NEED OF ADDITIONAL SUPPORT TO DEAL WITH LIFE'S STRESSORS. THIS WORK HAS BEEN SUPPORTED BY A COMPREHENSIVE CAMPAIGN TO FUND THE CONSTRUCTION AND PURCHASE NEW FURNISHINGS, SECURED FUNDS FOR EXPANDED PROGRAMMING AND OPERATIONS, AS WELL AS FUND EXISTING RESERVES.

EMMA'S PLACE, LLC OWNS THE PROPERTY KNOWN AS EMMA'S PLACE LOCATED IN MAPLEWOOD. THE EXPENSES INCLUDE OPERATING EXPENSES FOR THE OVERALL DEVELOPMENT. EMMA'S PLACE, LLC CONTRACTS WITH EMMA NORTON SERVICES TO PROVIDE THE ONSITE PROPERTY MANAGEMENT AND SUPPORTIVE SERVICES REQUIRED FOR THE LOW-INCOME HOUSING DEVELOPMENT.