Direction Home Akron Canton Area Agency On Aging

MISSION: DIRECTION HOME AKRON CANTON AREA AGENCY ON AGING & DISABILITIES PROVIDES OLDER ADULTS, PEOPLE WITH DISABILITIES AND THEIR CAREGIVERS LONG-TERM CARE CHOICES AND CONSUMER PROTECTION SO THEY CAN ACHIEVE THE HIGHEST QUALITY OF LIFE.

MEDICAID WAIVER PROGRAMS - PASSPORT AND ASSISTED LIVING:PASSPORT IS A COMMUNITY-BASED LONG-TERM CARE PROGRAM FOR MEDICAID ELIGIBLE OLDER ADULTS 60+ THAT PROVIDES IN-HOME SERVICES INSTEAD OF PERMANENT NURSING FACILITY PLACEMENT. SERVICES PROVIDED MAY INCLUDE: IN-TAKE, IN-HOME ASSESSMENTS, CARE MANAGEMENT, PERSONAL CARE, HOMEMAKER, ADULT DAY SERVICES, EMERGENCY RESPONSE UNITS, HOME DELIVERED MEALS, TRANSPORTATION, MINOR HOME MODIFICATIONS, CHORE AND SPECIALTY CONSULTATIONS FOR NUTRITION AND SOCIAL WORK COUNSELING. ASSISTED LIVING IS A COMMUNITY-BASED LONG-TERM CARE OPTION FOR MEDICAID ELIGIBLE OLDER ADULTS THAT PROVIDES AN ALTERNATIVE TO NURSING FACILITY PLACEMENT BY BRIDGING THE GAP BETWEEN PASSPORT IN-HOME SERVICES AND PERMANENT NURSING FACILITY PLACEMENT. RESIDENTS HAVE ACCESS TO ASSISTANCE 24 HOURS A DAY, ONE TIME COMMUNITY TRANSITIONS SERVICES AS WELL AS CARE MANAGEMENT. PASSPORT AND ASSISTED LIVING HAVE LEVEL OF CARE AND FINANCIAL ELIGIBILITY REQUIREMENTS THAT MUST BE MET IN ORDER TO QUALIFY FOR PROGRAM SERVICES. APPROXIMATE NUMBER OF UNDUPLICATED MEMBERS SERVED 3,062.

MYCARE OHIO IS OHIO'S DUAL DEMONSTRATION PILOT WITH CMS AND THE STATE OF OHIO TO PROVIDE LONG-TERM CARE SYSTEMS AND SUPPORTS TO MEDICAID AND MEDICARE ELIGIBLE ADULTS OVER THE AGE OF 18. SERVICES PROVIDED TO ELIGIBLE ADULTS CARE MANAGEMENT, CARE PLAN AND SERVICE PLAN REVIEW, AND REGULAR FACE-TO-FACE VISITS.APPROXIMATE NUMBER OF UNDUPLICATED MEMBERS SERVED 6,311.

ELDER RIGHTS PROGRAM - OMBUDSMAN:TRAINED AND STATE-CERTIFIED OMBUDSMAN ADVOCATES PROMOTE QUALITY COMPASSIONATE CARE FOR CONSUMERS OF LONG-TERM CARE SERVICES THROUGH COMPLAINT INVESTIGATION, INFORMATION, EDUCATION AND ADVOCACY. OMBUDSMEN PROTECT THE RIGHTS OF ALL CONSUMERS OF CARE REGARDLESS OF AGE AND WORK TO RESOLVE CARE AND SERVICE ISSUES.GENERAL INFORMATION AND ADVOCACY ARE PROVIDED TO CONSUMERS AND FAMILIES ON TOPICS SUCH AS SELECTION OF LTC PROVIDERS, FACILITY PERFORMANCE AND GUIDANCE ON RIGHTS ISSUES. ADVOCACY IS CONDUCTED BY UNANNOUNCED ON-SITE VISITS AS WELL AS THROUGH PROACTIVE TELEPHONE CONTACTS TO RESIDENTS AND FAMILIES. OMBUDSMAN STAFF AND VOLUNTEERS PROVIDED 11,988 HOURS OF SERVICE IN THE THIRTEEN COUNTY REGION. IN CARRYING-OUT THEIR WORK, OMBUDSMAN REPRESENTATIVES PROVIDED CORE SERVICES TO 7,854 CONSUMERS AND FAMILIES.

MEDICAID WAIVER PROGRAMS - PASSPORT AND ASSISTED LIVING:PASSPORT IS A COMMUNITY-BASED LONG-TERM CARE PROGRAM FOR MEDICAID ELIGIBLE OLDER ADULTS 60+ THAT PROVIDES IN-HOME SERVICES INSTEAD OF PERMANENT NURSING FACILITY PLACEMENT. SERVICES PROVIDED MAY INCLUDE: IN-TAKE, IN-HOME ASSESSMENTS, CARE MANAGEMENT, PERSONAL CARE, HOMEMAKER, ADULT DAY SERVICES, EMERGENCY RESPONSE UNITS, HOME DELIVERED MEALS, TRANSPORTATION, MINOR HOME MODIFICATIONS, CHORE AND SPECIALTY CONSULTATIONS FOR NUTRITION AND SOCIAL WORK COUNSELING. ASSISTED LIVING IS A COMMUNITY-BASED LONG-TERM CARE OPTION FOR MEDICAID ELIGIBLE OLDER ADULTS THAT PROVIDES AN ALTERNATIVE TO NURSING FACILITY PLACEMENT BY BRIDGING THE GAP BETWEEN PASSPORT IN-HOME SERVICES AND PERMANENT NURSING FACILITY PLACEMENT. RESIDENTS HAVE ACCESS TO ASSISTANCE 24 HOURS A DAY, ONE TIME COMMUNITY TRANSITIONS SERVICES AS WELL AS CARE MANAGEMENT. PASSPORT AND ASSISTED LIVING HAVE LEVEL OF CARE AND FINANCIAL ELIGIBILITY REQUIREMENTS THAT MUST BE MET IN ORDER TO QUALIFY FOR PROGRAM SERVICES. APPROXIMATE NUMBER OF UNDUPLICATED MEMBERS SERVED 3,062.

MYCARE OHIO IS OHIO'S DUAL DEMONSTRATION PILOT WITH CMS AND THE STATE OF OHIO TO PROVIDE LONG-TERM CARE SYSTEMS AND SUPPORTS TO MEDICAID AND MEDICARE ELIGIBLE ADULTS OVER THE AGE OF 18. SERVICES PROVIDED TO ELIGIBLE ADULTS CARE MANAGEMENT, CARE PLAN AND SERVICE PLAN REVIEW, AND REGULAR FACE-TO-FACE VISITS.APPROXIMATE NUMBER OF UNDUPLICATED MEMBERS SERVED 6,311.

ELDER RIGHTS PROGRAM - OMBUDSMAN:TRAINED AND STATE-CERTIFIED OMBUDSMAN ADVOCATES PROMOTE QUALITY COMPASSIONATE CARE FOR CONSUMERS OF LONG-TERM CARE SERVICES THROUGH COMPLAINT INVESTIGATION, INFORMATION, EDUCATION AND ADVOCACY. OMBUDSMEN PROTECT THE RIGHTS OF ALL CONSUMERS OF CARE REGARDLESS OF AGE AND WORK TO RESOLVE CARE AND SERVICE ISSUES.GENERAL INFORMATION AND ADVOCACY ARE PROVIDED TO CONSUMERS AND FAMILIES ON TOPICS SUCH AS SELECTION OF LTC PROVIDERS, FACILITY PERFORMANCE AND GUIDANCE ON RIGHTS ISSUES. ADVOCACY IS CONDUCTED BY UNANNOUNCED ON-SITE VISITS AS WELL AS THROUGH PROACTIVE TELEPHONE CONTACTS TO RESIDENTS AND FAMILIES. OMBUDSMAN STAFF AND VOLUNTEERS PROVIDED 11,988 HOURS OF SERVICE IN THE THIRTEEN COUNTY REGION. IN CARRYING-OUT THEIR WORK, OMBUDSMAN REPRESENTATIVES PROVIDED CORE SERVICES TO 7,854 CONSUMERS AND FAMILIES.