Swedish Health Services

TO IMPROVE THE HEALTH AND WELL-BEING OF EACH PERSON WE SERVE.

SEE SCHEDULE O.AT PROVIDENCE, WE USE OUR VOICE TO ADVOCATE FOR VULNERABLE POPULATIONS AND NEEDED REFORMS IN HEALTH CARE. WE PURSUE INNOVATIVE WAYS TO TRANSFORM HEALTH CARE BY KEEPING PEOPLE HEALTHY, AND MAKING OUR SERVICES MORE CONVENIENT, ACCESSIBLE AND AFFORDABLE FOR ALL. IN AN INCREASINGLY UNCERTAIN WORLD, WE ARE COMMITTED TO HIGH-QUALITY, COMPASSIONATE CARE FOR EVERYONE - REGARDLESS OF COVERAGE OR ABILITY TO PAY. WE HELP PEOPLE AND COMMUNITIES BENEFIT FROM THE BEST HEALTH CARE MODEL FOR THE FUTURE - TODAY.TOGETHER, OUR 120,000 CAREGIVERS (ALL EMPLOYEES) SERVE IN 52 HOSPITALS, 1,085 CLINICS AND A COMPREHENSIVE RANGE OF SERVICES ACROSS ALASKA, CALIFORNIA, MONTANA, NEW MEXICO, OREGON, TEXAS AND WASHINGTON. THE PROVIDENCE FAMILY INCLUDES:-PROVIDENCE ACROSS SEVEN WESTERN STATES-COVENANT HEALTH IN WEST TEXAS-PROVIDENCE FACEY MEDICAL FOUNDATION IN LOS ANGELES, CA-HOAG MEMORIAL HOSPITAL PRESBYTERIAN IN ORANGE COUNTY, CA-KADLEC IN SOUTHEAST WASHINGTON-PACIFIC MEDICAL CENTERS IN SEATTLE, WA-SWEDISH HEALTH SERVICES IN SEATTLE, WA2021 WAS MARKED BY THREE MAJOR SURGES IN COVID-19 VOLUMES, A NATIONAL SHORTAGE OF HEALTH CARE PERSONNEL, AS WELL AS DEFERRALS OF NON-EMERGENT CARE. EVEN WITH THESE TREMENDOUS CHALLENGES, THE PROVIDENCE FAMILY OF ORGANIZATIONS CONTINUED TO INVEST IN OUR COMMUNITIES, GUIDED BY OUR STRATEGIC PLAN AND OUR COMMUNITY BENEFIT PRIORITIES.FOR MORE INFORMATION GO TO: HTTPS://WWW.PROVIDENCE.ORG/ABOUT/ANNUAL-REPORT ENVIRONMENTAL, SOCIAL, AND GOVERNANCE STANDARDSOVER THE LAST TWO YEARS, PROVIDENCE ADVANCED A SOCIAL RESPONSIBILITY FRAMEWORK THAT INCLUDES A STRONGER COMMITMENT TO DIVERSITY, EQUITY, INCLUSION, AND ENVIRONMENTAL STEWARDSHIP. WE UPDATED OUR INTEGRATED STRATEGIC & FINANCIAL PLAN TO MORE CLEARLY EXPRESS OUR COMMITMENT AND ACCELERATION OF THIS IMPORTANT WORK TO ADDRESS SOCIAL, RACIAL, AND ECONOMIC DISPARITIES IN THE COMMUNITIES WE SERVE. PROVIDENCE'S SOCIAL RESPONSIBILITY FRAMEWORK AIMS TO DEPLOY THE ASSETS OF OUR SYSTEM TO SUPPORT COMMUNITY HEALTH IMPROVEMENT, STRENGTHEN LOCAL ECONOMIES AND REDUCE OUR CARBON FOOTPRINT. IN 2021, OUR SUSTAINABLE AND INCLUSIVE PURCHASING PROGRAM COMMITTED TO INCREASE OUR SPEND WITH WOMEN AND MINORITY OWNED BUSINESS ENTERPRISES BY OVER $300 MILLION ACROSS THE NEXT FIVE YEARS. WE ALSO DEPLOY AN INVESTING PORTFOLIO WHICH INCLUDES SHAREHOLDER ADVOCACY, IMPACT INVESTING, AND SOCIALLY CONSCIOUS PORTFOLIO SCREENS. IN 2021, PROVIDENCE MADE PROGRESS TOWARDS ITS CLIMATE COMMITMENT TO BECOME CARBON NEGATIVE BY 2030. WE ARE IMPLEMENTING AN ENVIRONMENTAL STEWARDSHIP SYSTEM STRATEGY THAT ENCOURAGES WASTE REDUCTIONS, EFFICIENT ENERGY AND WATER USE, LOCAL AGRICULTURE PARTNERSHIPS, LESS TOXIC AND FEWER CHEMICAL USE, AND A REDUCTION IN CARBON FROM TRAVEL.2021 PROGRAM SERVICE ACCOMPLISHMENTSIN 2021, SWEDISH HEALTH SERVICES CONTINUED ITS TRADITION OF COMPASSION AND DEDICATION TO OUR COMMUNITIES BY INVESTING TO ADDRESS COMMUNITY NEED.SUPPORTING AND EMPOWERING BLACK BIRTHING WOMEN AND PEOPLE THE BLACK BIRTH EMPOWERMENT INITIATIVE (BBEI) AT SWEDISH IS A CURATED PROGRAM DESIGNED FOR THOSE WHO IDENTIFY AS BLACK OR AFRICAN AMERICAN. ITS PURPOSE IS TO CENTER AND UPLIFT THE BLACK BIRTH EXPERIENCE BY PROVIDING CLIENTS THE OPTION TO WORK WITH CULTURALLY COMPETENT, TRAINED DOULAS. BBEI CAREGIVERS WORK TO REDUCE HEALTH DISPARITIES IN THE BLACK COMMUNITY INCLUDING PRENATAL AND POSTPARTUM COMPLICATIONS AND HIGHER RATES OF STILLBIRTHS AND PREGNANCY MORTALITY. ACCORDING TO SAULEIHA AKANGBE, CERTIFIED BIRTH DOULA AND MANAGER, BIRTH EQUITY AND WOMEN'S HEALTH FOR THE SWEDISH DOULA PROGRAM, BBEI WAS CREATED IN DIRECT RESPONSE TO CONCERNS HEARD FROM THE COMMUNITY. "THERE WAS A CALL FROM OUR COMMUNITY THAT SWEDISH NEEDED TO DO BETTER FOR THE COMMUNITY. THE DOULA PROGRAM, WITH SUPPORT FROM LEADERSHIP, PRIORITIZES THE BLACK DOULA EXPERIENCE AND RESPECTS THE IMPORTANCE OF EMPOWERING AND HONORING THE BLACK BIRTHING EXPERIENCE", SAYS AKANGBE. THE PROGRAM'S DOULA DIVERSITY SCHOLARSHIP IS A KEY RESOURCE FOR ASPIRING DOULAS OF COLOR AND IT HELPS ADVANCE THE INITIATIVE'S GOALS. THE SCHOLARSHIP COVERS THE COST OF DOULA TRAINING AND CERTIFICATION, A LENDING LIBRARY, AND SHADOWING OPPORTUNITIES. IN 2021, THE PROGRAM RECEIVED COMMUNITY BENEFIT SUPPORT FROM SWEDISH TO PROVIDE SCHOLARSHIPS TO FOUR NEW DOULAS WHO WILL WORK IN THE COMMUNITY. SUPPORTING FAMILIES AND PROMOTING EARLY CHILDHOOD EDUCATIONWHEN REMOTE LEARNING WAS PUT INTO PLACE AS A PANDEMIC SAFETY MEASURE, SCHOOLS SAW A SIGNIFICANT DROP IN KINDERGARTEN READINESS. MANY CHALLENGES RESULTED FROM ONLINE LEARNING, INCLUDING TRAUMA DUE TO THE PANDEMIC. WITH STRONG COMMUNITY SUPPORT, THE TEAM AT DENISE LOUIE EDUCATION CENTER IN SEATTLE WAS ABLE TO CAUTIOUSLY REOPEN ITS DOORS TO IN-PERSON SCHOOLS IN ADDITION TO VIRTUAL CLASSROOMS. ULTIMATELY, THE PANDEMIC HAS CREATED A NEW FRONTIER: PROVIDING QUALITY EARLY CHILDHOOD EDUCATION WHILE SIMULTANEOUSLY ADJUSTING COVID-19 PROTOCOLS TO PROTECT CHILDREN AND FAMILIES.THROUGHOUT 2021, AS COVID-19 GUIDANCE AND PROTOCOLS KEPT EVOLVING, THE CENTER'S TEAM RELIED ON RELATIONSHIPS WITH MANY COMMUNITY PARTNERS TO MEET THE VARIETY OF GROWING NEEDS FACING FAMILIES AND STUDENTS. LONGTIME PARTNER SWEDISH IS PART OF THIS GROUP, AND PROVIDED A COMMUNITY BENEFIT GRANT IN 2021 THAT INCLUDED FUNDS TO PURCHASE REUSABLE AND DISPOSABLE MASKS FOR STUDENTS IN ADDITION TO THERMOMETERS.IN ADDITION TO IMPORTANT EQUIPMENT, SWEDISH'S FUNDING ALSO SUPPORTED DLEC BY PROVIDING VIRTUAL COUNSELING SESSIONS FOR PARENTS AND FUNDING FOR INTERPRETERS IN THE CLASSROOMS WHEN THE OMICRON VARIANT SURGED IN LATE 2021. SESSIONS, WHICH FOCUSED ON LOSS AND GRIEF, WERE HELD IN CHINESE, ENGLISH AND SPANISH. ONGOING PARTNER RELATIONSHIPS ALSO ENABLED DLEC TO ESTABLISH THE FAMILY EMERGENCY FUND IN 2021 TO HELP STRUGGLING FAMILIES WHO WERE BEHIND ON UTILITY BILLS, IN NEED OF GROCERIES, OR SEEKING CAR REPAIRS. ACCESS TO URGENT AND RESTORATIVE DENTAL SERVICES TO UNINSURED VULNERABLE PEOPLE IN DOWNTOWN SEATTLESWEDISH SUPPORTED MEDICAL TEAMS INTERNATIONAL MOBILE HEALTH PROGRAM TO PROVIDE 38 UNFUNDED OR UNDERFUNDED DENTAL CLINICS TO MARGINALIZED POPULATIONS IN SEATTLE TREATING 260 PEOPLE WITH RESTORATIVE AND EMERGENCY DENTAL CARE AND SCREENINGS. THE AVERAGE PATIENT SEEN HAD AN URGENT HEALTH NEED, IS LIVING BELOW THE 200 PERCENT OF THE FEDERAL POVERTY LEVEL AND HAD NO PRIVATE INSURANCE OR VIABLE OPTION FOR FINDING CARE. MOST OF THOSE SEEN ARE DISABLED, ELDERLY, HOMELESS, MIGRANT WORKERS, RECOVERING ADDICTS, VETERANS, IMMIGRANTS, AND REFUGEES. MTI HELD FREE ONE-DAY CLINICS STAFFED BY VOLUNTEER DENTAL AND MEDICAL PROFESSIONALS ON BOARD THE MOBILE CLINIC VEHICLES THIS APPROACH REMOVES TWO OF THE PRIMARY OBSTACLES TO ACCESSING DENTAL CARE: COST AND LOCATION. CLINICS WERE HELD AT VARIOUS SITES THROUGH PARTNERSHIPS WITH LOCAL AGENCIES, PUBLIC SCHOOL DISTRICTS, CHURCHES, AND NONPROFITS.MTI'S APPROACH FOR ITS MOBILE HEATH PROGRAM, CARE & CONNECT, COMBINES URGENT DENTAL CARE WITH HEALTH SCREENING SERVICES AND REFERRALS TO ONGOING PRIMARY CARE, ENSURING PATIENTS RECEIVE HOLISTIC AND CONSISTENT CARE WITH BETTER OUTCOMES. THIS ALSO STRENGTHENS STRATEGIC PARTNERSHIPS WITH ORGANIZATIONS IN MINORITY COMMUNITIES AND BECOMING MORE FULLY INTEGRATED WITHIN THE REGIONAL HEALTH SYSTEM AS A SAFETY NET PROVIDER FOR PEOPLE WHO STRUGGLE WITH HEALTHCARE ACCESS AND ISSUES RELATED TO HEALTH EQUITY. HEALTHY LIVING PROGRAM (HLP) SUPPORTING ASIAN AMERICAN ADULTS AND SENIORSSWEDISH'S SUPPORT OF KIN ON'S HEALTHY LIVING PROGRAM ENABLES ADULTS AND SENIORS (55+) TO STAY PHYSICALLY, MENTALLY, AND SOCIALLY ACTIVE THROUGH FITNESS, HEALTH EDUCATION COGNITIVE DEVELOPMENT AND LIFELONG LEARNING PROGRAMS. IT PROVIDES RESIDENTS OF KING COUNTY, REGARDLESS OF INCOME, CULTURE OR ETHNICITY, ACCESS TO A VARIETY OF FREE OR AFFORDABLE PROGRAMS THAT INCLUDE EXERCISE, EDUCATION, TECHNOLOGY CLASSES, WELLNESS EDUCATION AND HEALTH PROMOTION SEMINARS AND SOCIAL EVENTS. IT ALSO PROVIDES ASIAN COMMUNITIES WITH CULTURALLY RELATED ACTIVITIES THAT MEET THEIR LANGUAGE NEEDS. TO ADAPT TO THE DIVERSITY OF THE COMMUNITY, BILINGUAL VOLUNTEERS ARE ENGAGED TO LEAD THE CLASSES AND PROGRAMS TO ENSURE SENIORS WITH LANGUAGE BARRIERS CAN PARTICIPATE IN COMMUNITY ACTIVITIES WITH CONFIDENCE. THE COVID CRISIS AFFECTED MANY SENIORS, AND IT HAS PROVEN THAT HUMAN CONNECTION IS PARAMOUNT TO THEIR WELLBEING. THE HLP PROGRAM HELPED FULFILL THAT NEED BY ALSO ADDING VIRTUAL OFFERINGS TO ENSURE SENIORS ARE STILL ABLE TO ENJOY PROGRAMS AND STAY IN TOUCH WITH THE OUTSIDE WORLD.FOR MORE INFORMATION GO TO: HTTPS://WWW.PROVIDENCE.ORG/ABOUT/ANNUAL-REPORT/REPORTS/WASHINGTON/PUGET-SOUND