Family Service Association

EMPOWERING INDIVIDUALS AND FAMILIES TO TRANSFORM THEIR LIVES AND STRENGTHEN THEIR COMMUNITY.

FAMILY SERVICE ASSOCIATION OF SAN ANTONIO, INC. (FAMILY SERVICE) CONDUCTS ITS SERVICES WITH DUE REGARD TO ETHICAL AND PROFESSIONAL REQUIREMENTS, AVOIDING CONFLICT OF INTEREST AND PROTECTING CONFIDENTIAL INFORMATION REGARDING PERSONS SERVED. FAMILY SERVICE IS COMMITTED TO PROVIDING QUALITY SERVICES IN PARTNERSHIP WITH INDIVIDUALS AND FAMILIES BASED UPON PROFOUND RESPECT FOR PERSONAL DIGNITY, CONFIDENTIALITY, STRONG ETHICS AND PRIVACY. FAMILY SERVICE AND COMMUNITY PARTNERS WORK TO ADDRESS THE SOCIAL DETERMINANTS OF HEALTH (SDOH) THAT AFFECT INDIVIDUALS AND FAMILIES SERVED THROUGH A TRAUMA INFORMED CARE LENS. SDOH ARE CONDITIONS IN ENVIRONMENTS WHERE PEOPLE ARE BORN, LIVE, LEARN, WORK, PLAY, AND AGE THAT AFFECT A WIDE RANGE OF HEALTH AND QUALITY OF LIFE OUTCOMES AND RISKS, INCLUDING: POVERTY, EDUCATIONAL BARRIERS, WORK CHALLENGES, ECONOMIC STABILITY, FAMILY CONFLICT, POST-TRAUMATIC STRESS DISORDER, SUBSTANCE ABUSE, BEHAVIORAL AND MENTAL HEALTH DISORDERS, ADVERSE CHILDHOOD EXPERIENCES, AGING FACTORS, AND SO ON. FAMILY SERVICE IS ORGANIZED AROUND THE SOCIAL DETERMINANTS OF HEALTH AND ALL AGENCY PROGRAMS AND SERVICES CAN BE INTEGRATED TO MEET FAMILY COMMUNITY NEEDS.SERVICES ARE FOCUSED ON IDENTIFYING THE EXPRESSED NEEDS AND PROBLEMS FACING INDIVIDUALS AND FAMILIES SERVED AND ENGAGING THEM IN MUTUAL EFFORTS TO ACHIEVE DESIRED OUTCOMES. FAMILY SERVICE ACCOMPLISHES THIS BY PROVIDING A DIVERSE ARRAY OF TRAUMA INFORMED EDUCATION, SOCIAL AND HEALTH CARE SERVICES FOCUSED UPON MEETING FAMILY AND COMMUNITY SOCIAL DETERMINATES OF HEALTH NEEDS. IN GROUP AND COMMUNITY INTERVENTION MODALITIES, THE FOCUS IS ON IDENTIFYING THE NEEDS AND PROBLEMS OF GROUPS OF COMMUNITY MEMBERS TO ENGAGE THEM IN MUTUAL EFFORTS TO ACHIEVE THE DESIRED OUTCOMES OF THE GROUP.EDUCATION SERVICES:IN 2023, FAMILY SERVICE POSITIVELY IMPACTED 4,880 EARLY CHILDHOOD EDUCATORS, CAREGIVERS, PARENTS AND THEIR CHILDREN. IN 2013, FAMILY SERVICE BECAME A FEDERAL HEAD START GRANTEE AND IN 2023, FAMILY SERVICE PROVIDED EARLY HEAD START CHILDHOOD EDUCATION, WRAP AROUND SERVICES TO 306 CHILDREN BETWEEN THE AGES OF 0 TO 3, AND HEAD START EDUCATION, AND WRAP AROUND SERVICES TO 1,005 CHILDREN BETWEEN THE AGES OF 3 AND 4 AND THEIR FAMILIES WITH 89% OF OUR STUDENTS BEING ASSESSED AS KINDERGARTEN READY UPON COMPLETION. OUR EARLY CHILDHOOD EDUCATION SERVICES INCLUDE PROFESSIONAL DEVELOPMENT FOR EARLY CHILDHOOD EDUCATORS, SCHOOL READINESS PROGRAMMING FOR CHILDREN AND FAMILIES, PARENTING EDUCATION, FAMILY LINKAGES TO COMMUNITY RESOURCES INCLUDING MEDICAL AND DENTAL SERVICES, BEHAVIORAL HEALTH AND DISABILITY SERVICES. PARENTS ARE ENGAGED AS ESSENTIAL PARTNERS IN THEIR CHILDS EDUCATIONAL PROCESS AND ARE VIEWED AS THEIR CHILDS FIRST AND MOST IMPORTANT TEACHER. FAMILY SERVICE PROVIDED YOUTH DEVELOPMENT, YOUTH COLLEGE AND CAREER READINESS AND STEAM EDUCATION SERVICES TO MORE THAN 753 YOUTH ATTENDING 12 MIDDLE AND HIGH SCHOOLS IN 5 SCHOOL DISTRICTS IN SAN ANTONIO WITH 94% OF HIGH SCHOOL STUDENTS PARTICIPATING GRADUATING FROM HIGH SCHOOL AND 168 YOUTH OBTAINED SUMMER INTERNSHIPS WHICH INCREASED THEIR KNOWLEDGE OF FINANCIAL LITERACY, FINANCIAL AID AND JOB SKILLS TRAINING.IN 2023, FAMILY SERVICE PROVIDE FINANCIAL COUNSELING, FINANCIAL COACHING AND WORKFORCE DEVELOPMENT SERVICES TO 7,654 FAMILIES. OUR ECONOMIC STABILITY SERVICES HAVE RESULTED IN SIGNIFICANT CHANGES IN OUR COMMUNITY WITH FAMILIES EXPERIENCING INCREASED INCOMES, HIGHER SAVINGS, REDUCED DEBT AND IMPROVED EDUCATION/WORKFORCE CERTIFICATIONS THAT ENABLE FAMILIES TO MOVE OUT OF POVERTY. FAMILY SERVICES FINANCIAL SUSTAINABILITY SERVICES ARE DESIGNED TO IMPROVE ECONOMIC STABILITY AND REDUCE POVERTY THROUGH ONE-ON-ONE FINANCIAL COUNSELING AND COACHING, WORKFORCE DEVELOPMENT AND EDUCATION ACCESS TO ENABLE THEM TO OBTAIN HIGH DEMAND, HIGH WAGE OCCUPATIONS, CONNECTION TO MAINSTREAM FINANCIAL SERVICES, AND ELIGIBILITY FOR FEDERAL INCOME TAX CREDITS AND TAX PREPARATION. THE PURPOSE IS TO HELP ADULTS ACHIEVE THEIR FINANCIAL SECURITY GOALS BY ASSISTING INDIVIDUALS AND FAMILIES TO INCREASE THEIR ASSET ACCUMULATION E.G. HOMEOWNERSHIP, WHILE PROVIDING EDUCATION AND RESOURCES TO PREVENT EXPLOITATION THAT TOO OFTEN OCCURS THROUGH PREDATORY LENDING, RENTING AND DEBT MANAGEMENT.RURAL AREA SERVICESFAMILY SERVICE PROVIDES A WIDE ARRAY OF SERVICES FOCUSED ON THE SOCIAL DETERMINANTS OF HEALTH FOCUSED ON RURAL COUNTIES WITH HIGH RATES OF POVERTY AND LIMITED COMMUNITY RESOURCES. FAMILY SERVICE HAS BEEN PROVIDING SERVICES IN THESE RURAL COUNTIES FOR THE PAST 26 YEARS FOCUSED ON MEETING THE NEEDS OF YOUTH AND FAMILIES LIVING IN THESE UNDER-SERVED, BORDER COUNTIES OF SOUTH CENTRAL TEXAS. IN 2023, FAMILY SERVICE SERVED 1,029 FAMILIES IN DIMMIT, MAVERICK, UVALDE, VAL VERDE AND ZAVALA COUNTIES PROVIDING PARENTING EDUCATION, YOUTH DEVELOPMENT, MENTAL HEALTH SERVICES, FINANCIAL EMPOWERMENT AND WORKFORCE DEVELOPMENT AS WELL AS COMMUNITY ENGAGEMENT AND NOW NEIGHBORHOOD BUILT ENVIRONMENT SERVICES SOCIAL AND COMMUNITY ENGAGEMENT.PROGRAM SERVICE ACCOMPLISHMENTSIN 2023, FAMILY SERVICE PROVIDED SERVICES FOCUSED ON PARENTING EDUCATION, PARENT ENGAGEMENT, IN-HOME PERSONAL CARE FOR OLDER ADULTS, FAMILY STRENGTHENING AND FAMILY VIOLENCE INTERVENTION SERVICES TO 7,069 FAMILIES. SOCIAL AND COMMUNITY ENGAGEMENT SERVICES ADDRESS ISSUES RELATED TO LIE CHALLENGES; STRUGGLES OF PARENTING, HELPING FAMILIES WITH CHILDREN WHO ARE NOT READING AT GRADE LEVEL, CLOSING THE READING AND MATCH GAP IN SCHOOLS WITH PRIMARILY MINORITY STUDENT POPULATIONS, ASSISTING OLDER ADULTS NAVIGATE THE CHALLENGES DUE TO THE AGING PROCESS. SPECIFICALLY, THROUGH OUR PARENT ENGAGEMENT SERVICES 56 PARENT VOLUNTEERS WERE TRAINED IN READING AND MATH STRATEGIES AND PROVIDING TUTORING SERVICES OTHER STUDENTS IN THEIR CHILDS SCHOOL: PROVIDING 4,879 HOURS OF VOLUNTEER SUPPORT TO THEIR COMMUNITY PROVIDING MATH AND READING TUTORING TO 567 CHILDREN. FULLY 60% OF THE PARENTS WHO PARTICIPATE/VOLUNTEER IN THESE INITIATIVES FIND EMPLOYMENT, GO BACK TO SCHOOL AND WORK TO IMPROVE THEIR FAMILY CONDITIONS.HEALTH & HEALTHCAREIN 2023, FAMILY SERVICE PROVIDE BEHAVIORAL HEALTH AND MENTAL HEALTH SERVICES TO 1,672 INDIVIDUALS AND FAMILIES. FAMILY SERVICES EARLY CHILDHOOD WELLBEING PROJECT PROVIDES BEHAVIORAL HEALTH SERVICES TO MORE THAN 950 CHILDREN AGES 0-8 AND THEIR FAMILIES DIRECTLY WITHIN THEIR EARLY CHILDHOOD EDUCATION CENTER, SCHOOLS OR HOMES. FAMILY SERVICES SCHOOL-BASED MENTAL HEALTH SERVICES PROVIDES BEHAVIORAL HEALTH AND MENTAL HEALTH SERVICES DIRECTLY WITHIN SCHOOLS IN 9 SCHOOL DISTRICTS IN SAN ANTONIO SERVING MORE THAN 1,390 STUDENTS EACH YEAR DIRECTLY WITHIN THEIR NEIGHBORHOODS.FAMILY SERVICE PROVIDES CHILD, YOUTH, ADULT AND FAMILY BEHAVIORAL HEALTH AND MENTAL HEALTH SERVICES THROUGHOUT THE COMMUNITY UTILIZING AGENCY OFFICES, COMMUNITY CENTERS, SCHOOLS AND CLIENTS HOMES. OUR BEHAVIORAL HEALTH AND MENTAL HEALTH SERVICES HELP CLIENTS DEAL WITH CURRENT STRESSFUL SITUATIONS IN THEIR LIVES, HEAL AND IMPROVE THEIR ABILITY TO COPE WITH EMOTIONAL AND/OR BEHAVIORAL HEALTH ISSUES IS POSITIVELY IMPACTED IN 93% OF CLIENTS SERVED. CLIENTS ARE BETTER EQUIPPED TO OVERCOME FUTURE BARRIERS AND CHALLENGES AND BECOME FULLY ENGAGED THEIR FAMILIES AND COMMUNITIES.NEIGHBORHOOD AND BUILT ENVIRONMENTSFAMILY SERVICE IN COLLABORATION WITH DOZENS OF OTHER NON-PROFIT AND PUBLIC ENTITIES ARE WORKING TO CREATE NEIGHBORHOOD ACCESSIBILITY TO SERVICES TO ADDRESS THE SOCIAL DETERMINANTS OF HEALTH NEEDS OF FAMILIES AND COMMUNITIES. IN 2023, FAMILY SERVICE HAD 30,183 FAMILIES ACCESS OUR NEIGHBORHOOD PLACE TO CONNECT TO NEEDED SERVICES. FAMILY SERVICE CREATED THE NEIGHBORHOOD PLACE TO CREATE A COMMUNITY ONE-STOP-SHOP FOR MEETING FAMILY AND COMMUNITY NEEDS. THE NEIGHBORHOOD PLACE HAS MORE THAN 50 COMMUNITY PARTNERS THAT UTILIZE THE FACILITY EITHER AS FULL TIME PARTNERS OR AS USAGE PARTNERS TO PROVIDE MULTIPLE SERVICES TO COMMUNITY. FAMILY SERVICE HAS PARTNER SCHOOL DISTRICTS WHO ARE ALSO CREATING NEIGHBORHOOD AND BUILT ENVIRONMENTS IN THEIR DISTRICT FOCUSED UPON CREATING SPACES WITHIN THEIR DISTRICTS/SCHOOLS TO ADDRESS STUDENT AND FAMILY NEEDS IN THEIR NEIGHBORHOODS. FAMILY SERVICE IS COLLABORATING WITH FOUR DISTRICTS TO PROVIDE COMMUNITY BEHAVIORAL HEALTH AND MENTAL HEALTH AS WELL AS OTHER AGENCY SERVICES IN THESE SCHOOL DISTRICT CREATED NEIGHBORHOOD HUBS. IN 2023, FAMILY SERVICES NEIGHBORHOOD PLACE IN CRYSTAL CITY TEXAS WILL OPENED; EXPANDING SERVICES AND COLLABORATIVE SERVICES WITH COMMUNITY PARTNERS IN THE POOREST COUNTY IN THE STATE OF TEXAS.