Providence Health System-Southern California

SEE SCHEDULE OAS EXPRESSIONS OF GOD'S HEALING LOVE, WITNESSED THROUGH THE MINISTRY OF JESUS, WE ARE STEADFAST IN SERVING ALL, ESPECIALLY THOSE WHO ARE POOR AND VULNERABLE.

SEE SCHEDULE OAT PROVIDENCE, WE USE OUR VOICE TO ADVOCATE FOR VULNERABLE POPULATIONS AND NEEDED REFORMS IN HEALTH CARE. WE ARE ALSO PURSUING INNOVATIVE WAYS TO TRANSFORM HEALTH CARE BY KEEPING PEOPLE HEALTHY, AND MAKING OUR SERVICES MORE CONVENIENT, ACCESSIBLE AND AFFORDABLE FOR ALL. IN AN INCREASINGLY UNCERTAIN WORLD, WE ARE COMMITTED TO HIGH-QUALITY, COMPASSIONATE CARE FOR EVERYONE - REGARDLESS OF COVERAGE OR ABILITY TO PAY. WE HELP PEOPLE AND COMMUNITIES BENEFIT FROM THE BEST HEALTH CARE MODEL FOR THE FUTURE - TODAY.TOGETHER, OUR 117,000 CAREGIVERS (ALL EMPLOYEES) SERVE IN 51 HOSPITALS, 1,000 CLINICS AND A COMPREHENSIVE RANGE OF HEALTH AND SOCIAL SERVICES ACROSS ALASKA, CALIFORNIA, MONTANA, NEW MEXICO, OREGON, TEXAS AND WASHINGTON. THE PROVIDENCE FAMILY INCLUDES:-PROVIDENCE ACROSS SEVEN WESTERN STATES-COVENANT HEALTH IN WEST TEXAS-PROVIDENCE FACEY MEDICAL FOUNDATION IN LOS ANGELES, CA-KADLEC IN SOUTHEAST WASHINGTON-PACIFIC MEDICAL CENTERS IN SEATTLE, WA-SWEDISH HEALTH SERVICES IN SEATTLE, WA AS A COMPREHENSIVE HEALTH CARE ORGANIZATION, WE ARE SERVING MORE PEOPLE, ADVANCING BEST PRACTICES AND CONTINUING OUR MORE THAN 100-YEAR TRADITION OF SERVING THE POOR AND VULNERABLE. DELIVERING SERVICES ACROSS SEVEN STATES, PROVIDENCE IS COMMITTED TO TOUCHING MILLIONS OF MORE LIVES AND ENHANCING THE HEALTH OF THE AMERICAN WEST TO TRANSFORM CARE FOR THE NEXT GENERATION AND BEYOND.THROUGH COMMUNITY BENEFIT PROGRAMS AND OTHER HIGH-IMPACT INVESTMENTS, WE WORK TO ENSURE BASIC HEALTH NEEDS ARE MET AND SERVE TO REMOVE BARRIERS TO CARE, BUILD COMMUNITY RESILIENCE AND INNOVATE FOR THE FUTURE. MINISTRIES AND AFFILIATES SUPPORT ORGANIZATIONS, PROGRAMS AND INITIATIVES THAT IMPROVE HEALTH AND WELL-BEING AND INCREASE EQUITABLE ACCESS TO QUALITY CARE AT THE COMMUNITY LEVEL AND AT SCALE ACROSS SEVEN STATES.WE ARE PROUD OF OUR HISTORY AND CONTINUED COMMITMENT TO HELPING BUILD A MORE EQUITABLE, SUSTAINABLE FUTURE. OUR STEADFAST COMMITMENT TO RESPONDING TO COMMUNITY NEED IS ONE OF THE MANY WAYS MINISTRIES, AFFILIATES AND CAREGIVERS LIVE OUT OUR SHARED MISSION AND CONTINUE TO SERVE AS A VITAL SAFETY NET FOR THOSE WHO ARE VULNERABLE.FOR MORE INFORMATION GO TO: HTTPS://WWW.PROVIDENCE.ORG/ABOUT/ANNUAL-REPORT ENVIRONMENTAL , SOCIAL, AND GOVERNANCE STANDARDSPROVIDENCE CONTINUES TO EXECUTE ON OUR INTEGRATED STRATEGIC AND FINANCIAL PLAN, WHICH CLEARLY EXPRESSES OUR COMMITMENT AND ACCELERATION OF THE IMPORTANT WORK TO ADDRESS SOCIAL, RACIAL, AND ECONOMIC DISPARITIES AND REDUCE OUR CARBON FOOTPRINT IN THE COMMUNITIES WE SERVE. PROVIDENCE ADVANCES PROGRESS ON OUR CARBON NEGATIVE GOAL AND IN 2023 WE ESTIMATED THAT WE DECREASED EMISSIONS BY OVER 12 PERCENT COMPARED TO OUR 2019 BASELINE. IN ADDITION, OUR EFFORTS LED TO THE INTRODUCTION OF THE GREEN HOSPITALS ACT, LEGISLATION MODELED AFTER PROVIDENCE THAT WOULD PROVIDE CRITICAL FEDERAL FUNDING TO WEATHERIZE AND MODERNIZE HEALTH CARE FACILITIES. PROVIDENCE COMPLETED A COMPREHENSIVE CLIMATE RESILIENCE PLAN IN ALIGNMENT WITH OUR COMMITMENT TO THE US DEPARTMENT OF HEALTH AND HUMAN SERVICES CLIMATE PLEDGE. WE CONTINUE TO REDUCE GREENHOUSE GAS EMISSIONS WITH A FOCUS ON LED LIGHTING UPGRADES, WATER CONSERVATION, MORE EFFICIENT DELIVERY OF NITROUS OXIDE GAS DURING ANESTHESIA, AND ADVANCING OUR WASTE OPTIMIZATION WORK ACROSS ALL HOSPITALS AND CLINICS.2023 PROGRAM SERVICE ACCOMPLISHMENTSPROVIDENCE CONTINUES ITS MISSION OF SERVICE IN THE SOUTH BAY SERVICE AREA OF LOS ANGELES COUNTY THROUGH TWO MINISTRIES: PROVIDENCE LITTLE COMPANY OF MARY MEDICAL CENTER SAN PEDRO AND PROVIDENCE LITTLE COMPANY OF MARY MEDICAL CENTER TORRANCE. PROVIDENCE LITTLE COMPANY OF MARY MEDICAL CENTER TORRANCE IS LOCATED AT 4101 TORRANCE BOULEVARD, TORRANCE, CA, 90503. IT IS AN ACUTE CARE HOSPITAL WITH 327 LICENSED BEDS FOUNDED IN 1960. PROVIDENCE LITTLE COMPANY OF MARY MEDICAL CENTER SAN PEDRO IS LOCATED AT 1300 WEST SEVENTH STREET, SAN PEDRO, CA, 90732. IT IS AN ACUTE CARE HOSPITAL WITH 231 LICENSED BEDS FOUNDED IN 1925. THESE TWO PROVIDENCE MEDICAL CENTERS SHARE THE SOUTH BAY AS A COMMON SERVICE AREA BECAUSE OF THEIR GEOGRAPHIC PROXIMITY TO EACH OTHER, WHICH IS MADE UP OF A POPULATION OF 884,116 PEOPLE.THE PROVIDENCE LOS ANGELES SERVICE AREA - VALLEY SERVICE AREA IS COMPRISED OF THE GEOGRAPHICALLY CONTIGUOUS SERVICE AREAS OF THE THREE PROVIDENCE MEDICAL CENTERS: NAMELY, PROVIDENCE HOLY CROSS MEDICAL CENTER (PHCMC; MISSION HILLS); PROVIDENCE ST. JOSEPH MEDICAL CENTER (PSJMC; BURBANK); AND PROVIDENCE CEDARS-SINAI TARZANA MEDICAL CENTER (PCSTMC; TARZANA). PROVIDENCE CEDAR-SINAI TARZANA INFORMATION IS REFLECTED IN A SEPARATE 990 SCHEDULE H AND PROGRAM ACCOMPLISHMENTS NARRATIVE.DURING CALENDAR YEAR 2023, THE COMBINED ECONOMIC VALUE OF COMMUNITY BENEFIT PROVIDED BY LITTLE COMPANY OF MARY MEDICAL CENTER SAN PEDRO, PROVIDENCE LITTLE COMPANY OF MARY MEDICAL CENTER TORRANCE, PROVIDENCE HOLY CROSS AND PROVIDENCE ST. JOSEPH MEDICAL CENTER BURBANK, THE SOUTHERN CALIFORNIA REGIONAL OFFICE AND HOME HEALTH AGENCIES WAS $198M (INCLUDES CHARITY CARE, MEDI-CAL SHORTFALL AND COMMUNITY BENEFIT SERVICES), EXCLUDING COMMUNITY BUILDING.SOUTH BAY:IN RESPONSE TO COMMUNITY, THE SOUTH BAY HOSPITALS ADDRESSED THE FOLLOWING NEEDS WITHIN OUR COMMUNITIES:1. ACCESS TO HEALTH CARE AND PREVENTATIVE CARE2. HOMELESSNESS AND HOUSING INSTABILITY3. BEHAVIORAL HEALTH (MENTAL HEALTH AND SUBSTANCE USE/MISUSE)THESE THREE PRIORITIZED HEALTH NEEDS ARE BEING ADDRESSED WITHIN OUR COMMUNITY-BASED PROGRAMS THAT PROVIDE INFORMATION, RESOURCES, AND ASSISTANCE TO THE UNDERSERVED COMMUNITIES WITHIN OUR SOUTH BAY (SB) SERVICE AREA AS PART OF A THREE-YEAR IMPLEMENTATION STRATEGY. BELOW ARE THE 2023 ACCOMPLISHMENTS.1. ACCESS TO HEALTH CARE AND PREVENTATIVE CARE- ASSISTED WITH OVER 2,800 INSURANCE APPLICATIONS THROUGH OUR COMMUNITY HEALTH INSURANCE PROGRAM, WITH 94% OF THEM CONFIRMED ENROLLED.- CONDUCTED 1,217 HOME VISITATIONS TO PREGNANT AND/OR NEW PARENTS, PROVIDING THEM INFORMATION AND SUPPORTING THEM THROUGH THEIR JOURNEY OF PREGNANCY AND EARLY PARENTHOOD.- ADMINISTERED 3,490 CHILDHOOD VACCINES AND 267 INFLUENZA VACCINES.- 34,275 OUTREACH CONTACTS MADE TO DELIVER GRASSROOTS OUTREACH THAT PROMOTES INFORMATION ON COVID-19 PREVENTION, LOCAL TESTING, AND VACCINATIONS TO COMMUNITY RESIDENTS THROUGH OUR COMMUNITY PUBLIC HEALTH TEAM.- PROVIDED 1,140 FOLLOW-UP PRIMARY CARE REFERRALS AND APPOINTMENTS MADE THROUGH OUR ED COMMUNITY HEALTH WORKER PROGRAM.2. HOMELESSNESS AND HOUSING INSTABILITY- COMPLETED DISCHARGE PAPERWORK FOR 416 HOMLESS PATIENTS AND CONNECTED 155 OF THEM TO SHELTER/HOUSING THROUGH OUR HOMELESS NAVIGATORS PROGRAM.- PROVIDED FINANCIAL SUPPORT TO LOCAL PARTNERS, AWARDING $1,705,000 TO SIX GRANTEES TO PROVIDE HOMELESSNESS AND HOUSING SUPPORT THROUGH RECUPERATIVE CARE, STREET MEDICINE, AND INTERIM HOUSING.3. BEHAVIORAL HEALTH (MENTAL HEALTH AND SUBSTANCE USE/MISUSE)- HAD 370 PARTICIPANTS TRAINED IN MENTAL HEALTH FIRST AID- COMPLETED 848 MENTAL HEALTH SCREENINGS BY OUR STAFF AT THE VASEK POLAK HEALTH CLINIC, REFERRING 177 FOR THERAPY SERVICES.- AWARDED $2,141,176 TO SEVEN LOCAL PARTNERS SUPPORTING ACCESS TO MENTAL HEALTH SERVICES.SAN FERNANDO VALLEY:THESE THREE PRIORITIZED HEALTH NEEDS ARE BEING ADDRESSED WITHIN OUR COMMUNITY-BASED PROGRAMS THAT PROVIDE INFORMATION, RESOURCES, AND ASSISTANCE TO THE UNDERSERVED COMMUNITIES WITHIN OUR SAN FERNANDO VALLEY (SFV) SERVICE AREA AS PART OF A THREE-YEAR IMPLEMENTATION STRATEGY.1. ACCESS TO HEALTH CARE AND PREVENTIVE CARE:- ASSISTED WITH OVER 1,092 INSURANCE APPLICATIONS IN 2023 THROUGH OUR SFV COMMUNITY HEALTH INSURANCE PROGRAM, CONFIRMING ENROLLMENT FOR 94% OF THEM.- PROVIDED 528 FLU VACCINATIONS AND 129 COVID-19 VACCINES TO COMMUNITY MEMBERS AT LOCAL SCHOOL SITES IN THE SFV.- MADE PRIMARY CARE REFERRALS FOR 377 EMERGENCY DEPARTMENT PATIENTS, AS WELL AS 300 MEDI-CAL APPOINTMENTS, LINKING PATIENTS TO FINANCIAL COUNSELORS.- AWARDED $4,225,188 TO LOCAL ORGANIZATIONS WORKING TO INCREASE ACCESS TO CARE FOR LOW-INCOME AND VULNERABLE COMMUNITY MEMBERS.2. HOUSING AND HOMELESSNESS- COMPLETED DISCHARGE PAPERWORK FOR 648 HOMELESS PATIENTS VISITING OUR SFV EMERGENCY DEPARTMENTS, SUCCESSFULLY CONNECTING 190 OF THEM IN A FORM OF HOUSING.- AWARDED $2,421,000 TO LOCAL ORGANIZATIONS SUPPORTING HOMELESSNESS AND HOUSING INSTABILITY WITHIN THE SFV.3. MENTAL HEALTH INCLUDING SUBSTANCE USE/MISUSE- PROVIDED 32 MENTAL HEALTH FIRST AID TRAINING SESSIONS AT COMMUNITY LOCATIONS IN THE SFV, WITH 451 PARTICIPANTS COMPLETING THEM.- CONTACTED 343 PATIENTS IN OUR SFV EMERGENCY DEPARTMENTS, SCREENING THEM FOR MENTAL HEALTH, BEHAVIORAL HEALTH, OR SUBSTANCE USE/MISUSE ISSUES. 115 OF THEM WERE SUCCESSFULLY REFERRED TO ADDITIONAL SERVICES.- AWARDED $1,917,878 TO ORGANIZATIONS WITHIN THE SFV PROVIDING MENTAL HEALTH SUPPORT TO UNDERSERVED POPULATIONS.