Agrace Hospicecare Incorporated

OUR MISSION, "PROVIDING PERSONALIZED CARE AND SUPPORT, WHERE AND WHEN YOU NEED IT, FOR LIFE'S CHANGING HEALTH NEEDS," (CONTINUED ON SCHEDULE O)

CLINICAL PATIENT CARE - AGRACE OFFERS THE MOST COMPREHENSIVE CARE AVAILABLE. PATIENTS AND FAMILIES SERVED BY AGRACE ARE PROVIDED THE EXPERT HELP OF A COMPASSIONATE TEAM OF END-OF-LIFE PROFESSIONALS INCLUDING: NURSES, CERTIFIED NURSING ASSISTANTS, SOCIAL WORKERS, SPIRITUAL & GRIEF COUNSELORS, VOLUNTEERS, PHYSICIANS AND PHARMACISTS. THE HOSPICE CARE TEAM ASSESSES THE UNIQUE NEEDS OF EACH PATIENT AND FAMILY. FOR HOSPICE PATIENTS WHO HAVE DEMENTIA OR OTHER MEMORY CARE NEEDS, THE AGRACE HOSPICE MEMORY CARE SUITES ARE A HOMELIKE, 12 ROOM SECURE UNIT THAT IS SPECIALLY DESIGNED TO BE COMFORTING AND SAFE. THE SUITES ARE LOCATED IN OUR MADISON AREA CAMPUS IN FITCHBURG. IN 2023, 57 PATIENTS WERE SERVED IN THE MEMORY CARE SUITES. WORKING TOGETHER, AGRACE STAFF, TRAINED VOLUNTEERS, AND THE PATIENT'S PHYSICIAN DELIVER COMPREHENSIVE CARE FOCUSED ON HELPING THE PATIENT AND THEIR FAMILY LIVE LIFE TO THE FULLEST. AGRACE ALSO PROVIDES SUPPORTIVE CARE, A PALLIATIVE CARE SERVICES FOR PEOPLE WHO HAVE A SERIOUS ILLNESS BUT ARE NOT RECEIVING HOSPICE CARE. IN 2023, THE ORGANIZATION PROVIDED APPROXIMATELY $6,634,000 OF COMMUNITY BENEFIT.

AGRACE'S OTHER PROGRAMS INCLUDE THE VOLUNTEER SERVICES PROGRAM, THE FOOD SERVICE PROGRAM AND GRANTS TO SUPPORT RELATED ORGANIZATIONS. IN 2023, 749 SPECIALLY TRAINED VOLUNTEERS PROVIDED 63,750 HOURS OF SERVICE. BECAUSE OF THIS SUPPORT, AGRACE IS ABLE TO DEFER SOME STAFFING COSTS AND CONTINUE TO PROVIDE COMPASSIONATE, EXPERT CARE TO PATIENTS AND FAMILIES. SOME OF THE VOLUNTEER POSITIONS INCLUDE IN-HOME AND RESIDENTIAL PATIENT AND FAMILY VOLUNTEER; GRIEF SERVICES, ADMINISTRATIVE OFFICE WORK, FLOWER ROOM AND KITCHEN VOLUNTEER; VIGIL PROGRAM; AND AGRACE HOSPITALITY VOLUNTEER. FOOD SERVICE: AGRACE EMPLOYS TALENTED CHEFS TO PROVIDE OUR PATIENTS AND FAMILIES COMFORTING MEALS COOKED WITH LOCALLY GROWN, OFTEN ORGANIC FRESH PRODUCE, MEATS AND HERBS. STAFF DIETITIANS WORK WITH THE KITCHEN STAFF TO PREPARE MEALS THAT PROVIDE SUSTENANCE AND COMFORT TO PATIENTS. SOMETIMES A PATIENT WILL NOT BE ABLE TO DIGEST SOLID FOODS, BUT SMALL MEALS CAN BE PREPARED FOR THEM TO ENJOY THE COMFORTS OF THE SMELLS THAT MEALS PROVIDE. IN ADDITION TO PATIENT AND FAMILY MEALS, AGRACE FOOD SERVICES MAKES NUTRITIOUS MEALS AND SNACKS FOR CLIENTS AT THE AGRACE ADULT DAY CENTER. FRESH BAKED GOODS, COFFEE AND TEA AVAILABLE FOR PURCHASE BY STAFF, VOLUNTEERS, GUESTS, EDUCATIONAL EVENT ATTENDEES AT THE DOC ROCK CAFE AT OUR MADISON CAMPUS. IN 2023, AGRACE, INC. TRANSFERRED FUNDS TOTALING $6,050,000 TO THE RISK RESERVE ACCOUNT HELD BY AGRACE HOSPICECARE FOUNDATION, INC.

AGRACE HME, LLC IS A DISREGARDED ENTITY THAT WAS ESTABLISHED IN 2019 TO PROVIDE HOME MEDICAL EQUIPMENT TO AGRACE HOSPICE PATIENTS. WITH A FLEET OF DELIVERY VANS AND A CARING CREW OF DME TECHNICIANS, AGRACE DELIVERS HOME MEDICAL EQUIPMENT TO OUR HOSPICE PATIENTS. AGRACE HME HAS TWO EQUIPMENT WAREHOUSES, IN WAUNAKEE AND MILTON, WHERE WE USE STATE-OF-THE-ART SOFTWARE AND SYSTEMS TO ENSURE MEDICAL EQUIPMENT IS DELIVERED TO PATIENTS QUICKLY AND ACCURATELY.