Queenscare

AS A FAITH-BASED ORGANIZATION, QUEENSCARE STRIVES TO PROVIDE, DIRECTLY AND IN COLLABORATION WITH OTHERS, ACCESSIBLE QUALITY HEALTHCARE FOR LOW-INCOME INDIVIDUALS AND FAMILIES RESIDING IN LOS ANGELES COUNTY.

TO SUPPORT THE OPERATION OF QUEENSCARE HEALTH CENTERS AND TO FURTHER THE ORGANIZATION'S EXEMPT PURPOSE OF PROVIDING MEDICAL CARE TO THE UNDERPRIVILEGED AND INDIGENT RESIDENTS OF LOS ANGELES COUNTY, QUEENSCARE PROVIDES MEDICAL CARE SUPPORT SERVICES IN COORDINATION WITH THE SERVICES PROVIDED BY THE HEALTH CENTERS, INCLUDING INPATIENT, OUTPATIENT, NURSING, OUTREACH AND MENTAL HEALTHCARE SERVICES.

QUEENSCARE OPERATES JOINTLY WITH QUEENSCARE HEALTH CENTERS TO PROVIDE A NETWORK OF 5 FREESTANDING FAMILY HEALTHCARE CENTERS IN AREAS OF LOS ANGELES COUNTY THAT ARE MEDICALLY UNDERSERVED. THE HEALTH CENTERS PROVIDE SERVICES TO ALL PATIENTS WITHOUT REGARD TO ABILITY TO PAY. EACH HEALTH CENTER IS AN APPROVED MEDICAID AND MEDICARE PROVIDER. THE CLINICS PROVIDE FREE MEDICAL CARE FOR THOSE WHO DO NOT HAVE THE FINANCIAL RESOURCES OR COVERAGE BY HEALTH PLANS, INSURANCE OR GOVERNMENT PROGRAMS. THE CLINICS PROVIDE PREVENTIVE, DIAGNOSTIC, AND FOLLOW-UP MEDICAL AND DENTAL CARE TO THE RESIDENTS OF LOW-INCOME COMMUNITIES. DURING FYE 2023, THE HEALTH CENTERS SERVED APPROXIMATELY 26,000 PATIENTS WHICH ACCOUNTED FOR 107,383 VISITS.

QUEENSCARE OPERATES FOUR DIVISIONS. 1) DIRECT HEALTHCARE DIVISION, COMPRISED OF THE FOLLOWING: A) QUEENSCARE MOBILE DENTAL PROGRAM WHICH PROVIDES DENTAL TREATMENT TO LOW INCOME CHILDREN AND ADULTS AT LAUSD CAMPUSES AND COMMUNITY SITES ACROSS LOS ANGELES. THE USC OSTROW SCHOOL OF DENTISTRY INCLUDES THE PROGRAM AS ONE OF ITS PEDIATRIC DENTAL ROTATION OPTIONS. IN FYE 2023, QUEENSCARE SERVED 1,213 PATIENTS, AND COMPLETED 11,854 PROCEDURES IN 2,462 APPOINTMENTS. B) QUEENSCARE MOBILE VISION PROGRAM (MVP) WHICH PROVIDES VISION SERVICES TO LOW INCOME COMMUNITIES THROUGHOUT LOS ANGELES. MVP PROVIDED SERVICES AT TWENTY LAUSD CAMPUSES IN FYE 2023. A TOTAL OF 10,846 STUDENTS/PATIENTS WERE SCREENED, 2,179 PRESCRIPTIONS WRITTEN AND 1,751 GLASSES WERE PROVIDED THE STUDENTS AT NO COST. C) QUEENSCARE MENTAL HEALTH PROGRAM WHICH PROVIDED MENTAL HEALTH SERVICES TO CHILDREN AND THEIR FAMILIES WHO HAVE SUFFERED TRAUMA, DEPRESSION, ANXIETY AND OTHER MENTAL HEALTH CONDITIONS UNDER A CONTRACT WITH CHILDREN'S HOSPITAL LOS ANGELES. D) INPATIENT HEALTHCARE PROGRAM WHICH CONTRACTS WITH LOCAL NON-PROFIT ACUTE CARE HOSPITALS TO PROVIDE APPROXIMATELY $7.5 MILLION IN INPATIENT CARE TO MEDICALLY INDIGENT PATIENTS; AND E) Q-QHC HEALTHCARE PARTNERS, A PARTNERSHIP WITH QUEENSCARE HEALTH CENTERS, A FEDERALLY QUALIFIED HEALTH CENTER, TO PROVIDE PRIMARY CARE TO APPROXIMATELY 26,000 LOW INCOME, UNDERSERVED PATIENTS IN LA COUNTY. 2) QUEENSCARE HEALTH AND FAITH PARTNERSHIP (QHFP) PROVIDES IMMUNIZATIONS, TESTING, SCREENINGS FOR HYPERTENSION, DIABETES, OSTEOPOROSIS AND OTHER MEDICAL CONDITIONS, CASE MANAGEMENT, AND NUTRITION AND DISEASE MANAGEMENT INSTRUCTION AT THE VARIOUS PARTNER SITES INCLUDING, CHURCHES, FOOD PANTRIES, SYNAGOGUES, SENIOR CENTERS, AND SCHOOLS. QHFP PROVIDED A TOTAL OF 31 MOBILE CLINICS ACROSS LOS ANGELES ADMINISTERING TOTAL OF 599 VACCINES OF WHICH 252 WERE FOR COVID-19 VACCINES AND 347 WERE FOR FLU VACCINES. QHFP PROVIDED CASE MANAGEMENT SERVICES TO 5,152 LOW-INCOME COMMUNITY MEMBERS, LINKING THEM TO NEEDED MEDICAL AND SOCIAL SERVICES IN THE COMMUNITY. 3) THE PASTORAL CARE DIVISION PROVIDES SPIRITUAL CARE TO INPATIENTS AND STAFF AT HOLLYWOOD PRESBYTERIAN MEDICAL CENTER (HPMC). DURING FYE 2023 THE CHAPLAINS COMPLETED 20,391 VISITS WITH PATIENTS. 4) THE CHARITABLE DIVISION REVIEWED AND APPROVED 37 GRANTS TOTALING $2.4 MILLION.