Community Council Of Greater Dallas

THE COMMUNITY COUNCIL PROVIDES LEADERSHIP IN MOVING INDIVIDUALS AND FAMILIES FROM SURVIVING TO THRIVING. WE IMPROVE QUALITY OF LIFE BY ALLEVIATING POVERTY, FOSTERING INDEPENDENCE AND WELLNESS AND CONNECTING PEOPLE TO THE RESOURCES THEY NEED.

AGING AND DISABILITY SERVICES:THE DALLAS AREA AGENCY ON AGING (DAAA) WAS CREATED IN 1973 FROM THE OLDER AMERICAN ACT MANDATING THE DESIGNATION AND LOCAL IMPLEMENTATION OF AREA AGENCIES ON AGING. THE COMMUNITY COUNCIL HAS SPONSORED THE DAAA SINCE IT WAS CREATED IN 1973. THE DAAA PROVIDES SERVICES TO RESIDENTS OF DALLAS COUNTY AGE 60 AND OLDER FOCUSING ON OLDER ADULTS WHO ARE LOW INCOME, HAVE FRAIL HEALTH, HAVE PHYSICAL OR MENTAL DISABILITIES, HAVE LANGUAGE BARRIERS OR ARE AT RISK FOR INSTITUTIONALIZED CARE. IN FY 2021, DAAA PROVIDED THE FOLLOWING:-HEALTH MAINTENANCE: ASSISTANCE WAS PROVIDED FOR HEARING AIDS, INCONTINENT SUPPLIES (PULL UPS, WIPES, BED PADS), AND NUTRITIONAL DRINKS TO RESIDENTS.-INCOME SUPPORT: ASSISTANCE TO 135 INDIVIDUALS IN THE FORM OF A THIRD-PARTY PAYMENT FOR SERVICES THAT SUPPORT THE BASIC NEEDS OF THE OLDER ADULTS. FOR EXAMPLE: RENT, MORTGAGE OR UTILITY PAYMENT ASSISTANCE.-INSTRUCTION AND TRAINING PROVIDES EXPERIENCE OR KNOWLEDGE TO 5687 INDIVIDUALS OR PROFESSIONALS WORKING WITH OLDER INDIVIDUALS.-CHORE SERVICES: ASSISTANCE WITH CLEANING, MOVING HEAVY FURNITURE, MAINTENANCE OF YARD OR HOARDING CLEAN-UP.-RESPITE SERVICES: TEMPORARY RELIEF FOR 14 CAREGIVERS THROUGH SERVICES PROVIDED EITHER THROUGH THE SENIOR COMPANION PROGRAM OR THROUGH A VOUCHER SYSTEM.-LEGAL SERVICES PROVIDED TO 51 INDIVIDUALS.THE BENEFITS COUNSELING PROGRAM OFFERS THREE COMPONENTS: CERTIFICATION TRAINING, EDUCATION AND COUNSELING.THE CARE COORDINATION AND THE CAREGIVER SUPPORT PROGRAM ASSESS THE NEEDS OF OLDER INDIVIDUALS TO EFFECTIVELY PLAN, ARRANGE, COORDINATE AND FOLLOW-UP ON SERVICES WHICH MOST APPROPRIATELY MEET THE IDENTIFIED NEEDS OF THE CLIENT AND/OR CAREGIVER. IN FY 2021, THE CARE COORDINATION AND CAREGIVER PROGRAM AIDED 1250 OLDER ADULTS, INCLUDING: PERSONAL ASSISTANCE TO 17 INDIVIDUALS TO ASSIST ON A LIMITED BASIS WITH ACTIVITIES OF DAILY LIVING; RESIDENTIAL REPAIR ASSISTANCE TO 377 INDIVIDUALS WITH MINOR HOME REPAIRS BASED ON HEALTH AND SAFETY NEEDS THAT ALLOWED THE CLIENT TO REMAIN IN THEIR HOME. IT ALSO HOSTED 533 EVENTS FOR CAREGIVER INFORMATION SERVICES.THE DALLAS AREA AGENCY ON AGING SUBCONTRACTS FOR MOST OF ITS SERVICES PRESCRIBED BY THE OLDER AMERICAN ACT. THE TRANSPORTATION-DEMAND/RESPONSE IS A SUPPORT PROGRAM THAT TAKES AN OLDER ADULT FROM ONE LOCATION TO ANOTHER BUT DOES NOT INCLUDE ANY OTHER ACTIVITY. IN FY 2021, IT PROVIDED 0 RIDES TO INDIVIDUALS DUE TO PROGRAM CLOSURE BECAUSE OF THE PANDEMIC AND 839,579 HOME DELIVERED MEALS WERE PROVIDED THROUGH DALLAS COUNTY VNA OR JFS. THE HOME DELIVERED MEAL PROGRAM DELIVERS NUTRITIONALLY BALANCED MEALS TO HOME BOUND ELDERLY WHO ARE UNABLE TO PREPARE THEIR OWN MEALS. IN FY 2021, 8,649 CONGREGATE MEALS WERE DELIVERED TO SITES, WHICH PROVIDE A NOON DAY MEAL FOR OLDER ADULTS IN DALLAS COUNTY.THE OMBUDSMAN PROGRAM IS CONTRACTED WITH THE SENIOR SOURCE. THERE ARE 37 OMBUDSMAN VOLUNTEERS WHO IDENTIFY, INVESTIGATE AND ATTEMPT TO RESOLVE COMPLAINTS AND CONCERNS MADE BY OR ON BEHALF OF RESIDENTS OF NURSING HOME AND ASSISTED LIVING FACILITIES.EVIDENCE BASED PROGRAMS: TO PROVIDE INTERVENTION TO AN OLDER INDIVIDUAL BASED UPON THE PRINCIPLES OF EVIDENCE-BASED DISEASE PREVENTION PROGRAMMING. THESE PROGRAMS INCLUDE ACTIVITIES DIRECTLY RELATED TO ESTABLISHING OR EXPANDING THE FOLLOWING INTERVENTIONS BASED ON APPLYING PRINCIPLES OF SCIENTIFIC REASONING, BEHAVIOR CHANGE THEORY, AND PROGRAM PLANNING. IN FY 2021, THERE WERE 251 CLIENTS.

ECONOMIC MOBILITY PROVIDES DIRECT ASSISTANCE FOR CLIENTS TRANSITIONING OUT OF POVERTY AND EMERGENCY SERVICES TO CLIENTS NEEDING IMMEDIATE ASSISTANCE THROUGH FUNDING PROVIDED BY THE COMMUNITY SERVICES BLOCK GRANT (CSBG). THE CSBG POVERTY ALLEVIATION MODEL INCLUDES NAVIGATION & TRANSITIONING OUT OF POVERTY CASE MANAGEMENT SERVICES AND AS A MEMBER OF THE COMMUNITY ACTION PARTNERSHIP AND AS A COMMUNITY ACTION AGENCY, PROVIDES FOR SUPPORT AND SERVICES FOCUSED ON THE ENTIRE FAMILY. THE NEEDS OF PARENTS AND CHILDREN ARE CONSIDERED IN TANDEM TO ELEVATE THE WELL BEING OF THE HOUSEHOLD FOR GREATER IMPACT.ECONOMIC MOBILITY TOTALS:INDIVIDUALS SERVED 5595HOUSEHOLDS SERVED 2563EMERGENCY SERVICES PROVIDED TOTAL 701 AS FOLLOWS:RENT PAYMENTS 842MORTGAGE PAYMENTS 57UTILITY PAYMENTS 141EMERGENCY HOUSING PLACEMENT 14

INFORMATION, REFERRAL, AND ASSISTANCE: 2-1-1 TEXAS DELIVERS EFFICIENT ACCESS TO THE MOST APPROPRIATE SOURCES OF HELP AND INFORMATION. ANYWHERE IN TEXAS, ANYONE CAN CALL 2-1-1 FOR FREE INFORMATION AND REFERRALS TO HEALTH AND HUMAN SERVICES AGENCIES, NONPROFIT AND FAITH-BASED ORGANIZATIONS, DISASTER RELIEF RESOURCES, AND VOLUNTEER OPPORTUNITIES. THE 2-1-1 HELPLINE IN DALLAS MAINTAINS A COMPREHENSIVE COMMUNITY RESOURCE DATABASE OF SERVICES WHICH PROVIDE ASSISTANCE WITH HEALTH CARE, EMPLOYMENT, EDUCATIONAL, LEGAL, HOUSING, COUNSELING, TRANSPORTATION NEEDS, AND MUCH MORE. AN AREA PLAN IS PREPARED ANNUALLY TO OUTLINE SERVICE NEEDS AND STRATEGIES FOR SERVICE PROVISION. A 25-MEMBER ADVISORY COUNCIL, MADE UP OF CONSUMERS, SERVICE PROVIDERS, HEALTH CARE PROVIDERS, AND ELECTED OFFICIALS PROVIDES ADVICE AND ASSISTANCE TO STAFF IN ADMINISTRATION OF THE AREA PLAN.SERVICES PROVIDED: 215,672 CALLS IN FY 2021 (OCTOBER 2020- SEPTEMBER 2021)