Contact Helpline Inc
- Assets
- $2.8m
- Revenue
- $3.2m
- Investments
- $0.0
- Employees
- 24
- Location
- Oak Ridge, TN
- Founding
- 06/1973
- Data as of
- 12/2022
- EIN
- 62-0912261
Organization Overview
Contact Helpline Inc, operating under the name Contact Care Line Inc, is located in Oak Ridge, TN. The organization was established in 1973. According to its NTEE Classification (F40) the organization is classified as: Hot Lines & Crisis Intervention, under the broad grouping of Mental Health & Crisis Intervention and related organizations. As of 12/2022, Contact Care Line Inc employed 24 individuals. This organization is an independent organization and not affiliated with a larger national or regional group of organizations. Contact Care Line Inc is a 501(c)(3) and as such, is described as a "Charitable or Religous organization or a private foundation" by the IRS.
For the year ending 12/2022, Contact Care Line Inc generated $3.2m in total revenue. This organization has experienced exceptional growth, as over the past 8 years, it has increased revenue by an average of 65.4% each year . All expenses for the organization totaled $618.1k during the year ending 12/2022. While expenses have increased by 34.9% per year over the past 8 years. They've been increasing with an increasing level of total revenue. You can explore the organizations financials more deeply in the financial statements section below.
Form
990
Mission & Program ActivityExcerpts From the 990 Filing
TAX YEAR
2022
Describe the Organization's Mission:
Part 3 - Line 1
A NON-PROFIT ORGANIZATION SERVING GREATER KNOXVILLE AND EAST TENNESSEE, DEDICATED TO REDUCING THE INCIDENCE OF SUICIDE BY INTERVENTION WITH INDIVIDUALS IN CRISIS, PROVIDING SUICIDE LOSS GRIEF SUPPORT AND EDUCATING THE COMMUNITY ABOUT EFFECTIVE PREVENTION STRATEGIES.
Describe the Organization's Program Activity:
Part 3 - Line 4a
CRISIS SERVICES: ASSISTS ADULTS AND TEENS IN DISPAIR OR DISTRESS IN ORDER TO REDUCE THE INCIDENCE OF SUICIDE. 24,900 CRISIS CALLS, CHATS AND TEXTS WERE ANSWERED IN 2022. THE CRISIS PROGRAM ANSWERS CALLS, CHATS AND TEXTS 24 HOURS PER DAY, 365 DAYS A YEAR.
THE CONTACT TRAINED VOLUNTEER TELEPHONE WORKERS MADE DAILY PHONE CALLS TO SENIOR CITIZENS, HANDICAPPED PERSONS AND THOSE LIVING ALONE TO PROVIDE THEM WITH SOCIAL CONTACT, REMINDERS, AND TO CHECK ON THEIR WELL-BEING. EMERGENCY MEASURES ARE TAKEN IF CONTACT IS NOT MADE. ACCOUNTS FOR APPROXIMATELY 30% OF PROGRAM SERVICE EXPENSE
CONTACT PROVIDES AN INTENSIVE "HOW TO ACTIVELY LISTEN" TRAINING PROGRAM AT LEAST TWICE A YEAR TO THE COMMUNITY. THE TRAINING CONSISTS OF TWENTY HOURS OF INSTRUCTION AND PRACTICE COVERING TOPICS SUCH AS GRIEF, DEPRESSION, SEXUAL ASSAULT, DOMESTIC VIOLENCE, SUICIDE, AND SUBSTANCE ABUSE.ACCOUNTS FOR APPROXIMATELY 10% OF PROGRAM SERVICE EXPENSE.
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Board, Officers & Key Employees
| Name (title) | Role | Hours | Compensation |
|---|---|---|---|
W Bruce Marshall Executive Director | OfficerTrustee | 40 | $30,154 |
Aaron Free Secretary | OfficerTrustee | 2 | $0 |
Sasha Benjamin Board Member | Trustee | 2 | $0 |
Lindsey Mcelvy Reassurance Coordinator | Trustee | 15 | $0 |
Marcia Fisher Board Member | Trustee | 2 | $0 |
Dylan Galloway Board Member | Trustee | 2 | $0 |
Financial Statements
| Statement of Revenue | |
|---|---|
| Federated campaigns | $28,944 |
| Membership dues | $0 |
| Fundraising events | $0 |
| Related organizations | $0 |
| Government grants | $3,208,026 |
| All other contributions, gifts, grants, and similar amounts not included above | $9,208 |
| Noncash contributions included in lines 1a–1f | $0 |
| Total Revenue from Contributions, Gifts, Grants & Similar | $3,246,178 |
| Total Program Service Revenue | $0 |
| Investment income | $260 |
| Tax Exempt Bond Proceeds | $0 |
| Royalties | $0 |
| Net Rental Income | $0 |
| Net Gain/Loss on Asset Sales | $0 |
| Net Income from Fundraising Events | $0 |
| Net Income from Gaming Activities | $0 |
| Net Income from Sales of Inventory | $0 |
| Miscellaneous Revenue | $0 |
| Total Revenue | $3,246,438 |
| Statement of Expenses | |
|---|---|
| Grants and other assistance to domestic organizations and domestic governments. | $0 |
| Grants and other assistance to domestic individuals. | $0 |
| Grants and other assistance to Foreign Orgs/Individuals | $0 |
| Benefits paid to or for members | $0 |
| Compensation of current officers, directors, key employees. | $30,154 |
| Compensation of current officers, directors, key employees. | $1,206 |
| Compensation to disqualified persons | $0 |
| Other salaries and wages | $478,993 |
| Pension plan accruals and contributions | $0 |
| Other employee benefits | $0 |
| Payroll taxes | $36,080 |
| Fees for services: Management | $0 |
| Fees for services: Legal | $0 |
| Fees for services: Accounting | $4,255 |
| Fees for services: Lobbying | $0 |
| Fees for services: Fundraising | $0 |
| Fees for services: Investment Management | $0 |
| Fees for services: Other | $0 |
| Advertising and promotion | $2,250 |
| Office expenses | $0 |
| Information technology | $0 |
| Royalties | $0 |
| Occupancy | $780 |
| Travel | $7,364 |
| Payments of travel or entertainment expenses for any federal, state, or local public officials | $0 |
| Conferences, conventions, and meetings | $0 |
| Interest | $0 |
| Payments to affiliates | $0 |
| Depreciation, depletion, and amortization | $0 |
| Insurance | $11,987 |
| All other expenses | $0 |
| Total functional expenses | $618,120 |
| Balance Sheet | |
|---|---|
| Cash—non-interest-bearing | $2,754,588 |
| Savings and temporary cash investments | $0 |
| Pledges and grants receivable | $0 |
| Accounts receivable, net | $0 |
| Loans from Officers, Directors, or Controlling Persons | $0 |
| Loans from Disqualified Persons | $0 |
| Notes and loans receivable | $0 |
| Inventories for sale or use | $0 |
| Prepaid expenses and deferred charges | $0 |
| Net Land, buildings, and equipment | $0 |
| Investments—publicly traded securities | $0 |
| Investments—other securities | $0 |
| Investments—program-related | $0 |
| Intangible assets | $0 |
| Other assets | $0 |
| Total assets | $2,754,588 |
| Accounts payable and accrued expenses | $0 |
| Grants payable | $0 |
| Deferred revenue | $0 |
| Tax-exempt bond liabilities | $0 |
| Escrow or custodial account liability | $0 |
| Loans and other payables to any current Officer, Director, or Controlling Person | $0 |
| Secured mortgages and notes payable | $0 |
| Unsecured mortgages and notes payable | $24,000 |
| Other liabilities | $5,151 |
| Total liabilities | $29,151 |
| Net assets without donor restrictions | $2,725,437 |
| Net assets with donor restrictions | $0 |
| Capital stock or trust principal, or current funds | $0 |
| Paid-in or capital surplus, or land, building, or equipment fund | $0 |
| Retained earnings, endowment, accumulated income, or other funds | $0 |
| Total liabilities and net assets/fund balances | $2,754,588 |