Innovative Services Inc
- Assets
- $13.5m
- Revenue
- $23.3m
- Investments
- $0.0
- Employees
- 831
- Location
- Green Bay, WI
- Founding
- 03/1990
- Data as of
- 12/2023
- EIN
- 39-1969834
Organization Overview
Innovative Services Inc is located in Green Bay, WI. The organization was established in 1990. According to its NTEE Classification (P20) the organization is classified as: Human Service Organizations, under the broad grouping of Human Services and related organizations. As of 12/2023, Innovative Services Inc employed 831 individuals. This organization is an independent organization and not affiliated with a larger national or regional group of organizations. Innovative Services Inc is a 501(c)(3) and as such, is described as a "Charitable or Religous organization or a private foundation" by the IRS.
For the year ending 12/2023, Innovative Services Inc generated $23.3m in total revenue. This represents a relatively dramatic decline in revenue. Over the past 8 years, the organization has seen revenues fall by an average of (5.1%) each year. All expenses for the organization totaled $23.5m during the year ending 12/2023. As we would expect to see with falling revenues, expenses have declined by (4.9%) per year over the past 8 years. You can explore the organizations financials more deeply in the financial statements section below.
Form
990
Mission & Program ActivityExcerpts From the 990 Filing
TAX YEAR
2023
Describe the Organization's Mission:
Part 3 - Line 1
INNOVATIVE SERVICES, INC. (ISI) IS MADE UP OF OVER 400 DEDICATED TEAM MEMBERS, MAKING US ONE OF THE LARGEST CARETAKING NONPROFITS IN WISCONSIN. ISI PROVIDES COMMUNITY SUPPORTED LIVING, RESIDENTIAL CARE, AND MENTAL HEALTH CARE TO PEOPLE WITH DISABILITIES AND THEIR FAMILIES. ISI'S 700+ CLIENTS LIVE THROUGHOUT THE STATE IN THEIR OWN HOMES, IN ISI'S ADULT FAMILY HOMES, OR IN OUR COMMUNITY BASED RESIDENTIAL FACILITIES. WE SERVE YOUTH AND ADULTS WITH PHYSICAL AND MENTAL HEALTH NEEDS, INVOLVING THEM IN THEIR CARE, SO THEY CAN THRIVE. IN 2023 WE ASSISTED AN AVERAGE OF 720 CLIENTS PER MONTH ACROSS OUR THREE BUSINESS UNITS - COMMUNITY SUPPORTED LIVING (CARE IN THE CLIENT'S HOME), RESIDENTIAL 24/7 CARE (CARE IN ISI'S HOME), AND COMPREHENSIVE COMMUNITY SERVICES (MENTAL HEALTH CARE IN THE COMMUNITY).
Describe the Organization's Program Activity:
Part 3 - Line 4a
ISI PROVIDES 24/7 RESIDENTIAL CARE WITH DIGNITY FOR PEOPLE WITH DISABILITIES THROUGH TWO DIFFERENT MODELS. ADULT FAMILY HOMES (AFH) ARE STATE-LICENSED PROGRAMS IN WHICH 4 OR FEWER NON-RELATED ADULTS WITH DISABILITIES LIVE IN A HOME IN THE COMMUNITY. ISI PROVIDED CARE FOR 65 CLIENTS ON AVERAGE PER MONTH IN THIS MODEL. COMMUNITY BASED RESIDENTIAL FACILITIES (CBRF'S) ARE STATE-LICENSED PROGRAMS IN WHICH 20 OR FEWER NON-RELATED ADULTS WITH DISABILITIES OR OTHER NEEDS LIVE IN A HOME IN THE COMMUNITY. DURING THE YEAR, THE ORGANIZATION PROVIDED CARE FOR 48 CLIENTS ON AVERAGE PER MONTH. CLIENTS RECEIVE TREATMENT OR SERVICES, ABOVE ROOM AND BOARD, AND MAY RECEIVE UP TO SEVEN (7) HOURS OF NURSING SERVICES PER WEEK. THIS IS "HOME" FOR OUR CLIENTS AND ALLOWS FOR ONE-TO-ONE ATTENTION AND GREATER INTEGRATION INTO THE COMMUNITY. ISI TEAM MEMBERS SERVE THESE PEOPLE 24-HOURS PER DAY, 7 DAYS PER WEEK DURING THE YEAR.
INNOVATIVE SERVICES INC. (ISI) OFFERS COMMUNITY SUPPORTED LIVING (CSL) PROGRAMS TO PEOPLE WITH DISABILITIES TO ALLOW THEM TO REMAIN AND THRIVE IN THEIR OWN HOMES. CSL SERVICES ARE PROVIDED AS NEEDED AND ARE FOCUSED ON ACHIEVEMENT OF OUTCOMES, NOT SPECIFIC HOURS OF SERVICE. THIS FLEXIBLE AND LOW-COST MODEL SERVES ANYWHERE FROM 3 TO 30 INDIVIDUALS IN A COMMUNITY WITH ANY OF THE FOLLOWING NEEDS: PERSONAL GROOMING, MEDICATIONS, HOUSEKEEPING, MEAL PREPARATION, LAUNDRY, SHOPPING, LEISURE ACTIVITIES INCLUSIVE OF TRANSPORTATION AND ACCOMPANIMENT FOR MEDICAL AND OTHER APPOINTMENTS. THE USE OF ASSISTIVE MONITORING TECHNOLOGY ALLOWS GREATER INDEPENDENCE FOR INDIVIDUALS IN A COMMUNITY SUPPORTED LIVING PROGRAM. THESE PROGRAMS SERVED AN AVERAGE OF 340 CLIENTS PER MONTH IN 2023.ISI OFFERS SUPPORTIVE HOME CARE SERVICES TO PEOPLE LIVING IN THE COMMUNITY THAT MAY CONSIST OF ASSISTANCE WITH ANY OF THE FOLLOWING: PERSONAL GROOMING, MEDICATIONS, HOUSEKEEPING, MEAL PREPARATION, LAUNDRY, SHOPPING, TRANSPORTATION AND ACCOMPANIMENT FOR MEDICAL/SOCIAL APPOINTMENTS. CLIENTS CAN SELECT THEIR OWN VENDORS, PAY THEIR OWN BILLS AND PURCHASE THEIR OWN SUPPLIES. WHILE CLIENT NEED DICTATES THE SPECIFIC LEVEL OF SUPPORT, STAFF ARE AVAILABLE 24/7 AND MOST OF OUR PROGRAMS ARE STAFFED 24 HOURS A DAY. DURING THE YEAR, THE ORGANIZATION PROVIDED CARE FOR AN AVERAGE OF 17 CLIENTS PER MONTH.
ISI OFFERS COMPREHENSIVE COMMUNITY SERVICES (CCS) FOR YOUTH AND ADULTS AS WELL AS MENTAL HEALTH SERVICES FOR INDIVIDUALS WITH MENTAL ILLNESS, SUBSTANCE ABUSE DISORDERS, AND OTHER DIAGNOSES. CLIENTS MOST IN NEED RECEIVE SUPPORT AND MENTAL HEALTH CARE BY LICENSED TEAM MEMBERS. THE ORGANIZATION PROVIDED SERVICES TO AN AVERAGE OF 250 CLIENTS PER MONTH.YOUTH SERVICES CCS/CLTS CONSIST OF MAXIMIZING COMMUNITY-BASED SUPPORTS THAT TEACH STRUGGLING YOUTH (AND THEIR PARENTS) ABOUT BARRIERS AND HOW TO OVERCOME THEM. SERVICES ARE PROVIDED TO YOUTHS FROM PRE-SCHOOL TO HIGH SCHOOL WITH MENTAL ILLNESS, BEHAVIORAL DIFFICULTIES, DEVELOPMENTAL DISABILITIES, AND MORE. ADULT COMPREHENSIVE COMMUNITY SUPPORTS ARE ALSO OFFERED TO ADULTS THAT TEACH ABOUT BARRIERS AND HOW TO OVERCOME THEM. FINALLY, SERVICES ARE PROVIDED TO ADULTS WITH MENTAL ILLNESS, SUBSTANCE ABUSE DISORDERS, AND OTHER DIAGNOSES.
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Board, Officers & Key Employees
| Name (title) | Role | Hours | Compensation |
|---|---|---|---|
Bill Laakso Chairman | OfficerTrustee | 2 | $0 |
Jackie Draws Treasurer | OfficerTrustee | 2 | $0 |
Rick Sense Secretary | OfficerTrustee | 1 | $0 |
Kristina Hackbarth-Horn Director | Trustee | 1 | $0 |
Ed Krueger Director | Trustee | 1 | $0 |
Melissa Michel Director Of Operations (termed May) | Officer | 40 | $61,385 |
Outside Vendors & Contractors
| Vendor Name (Service) | Service Year | Compensation |
|---|---|---|
Cambridge Services Management Services | 12/30/21 | $149,000 |
Community Management Initiative Inc Management Services | 12/30/21 | $821,170 |
Heartland Business Systems Llc Technology & Consulting Services | 12/30/21 | $101,358 |
Financial Statements
| Statement of Revenue | |
|---|---|
| Federated campaigns | $0 |
| Membership dues | $0 |
| Fundraising events | $0 |
| Related organizations | $0 |
| Government grants | $6,146,955 |
| All other contributions, gifts, grants, and similar amounts not included above | $256,498 |
| Noncash contributions included in lines 1a–1f | $0 |
| Total Revenue from Contributions, Gifts, Grants & Similar | $6,403,453 |
| Total Program Service Revenue | $16,480,517 |
| Investment income | $17,888 |
| Tax Exempt Bond Proceeds | $0 |
| Royalties | $0 |
| Net Rental Income | $0 |
| Net Gain/Loss on Asset Sales | $435,618 |
| Net Income from Fundraising Events | $0 |
| Net Income from Gaming Activities | $0 |
| Net Income from Sales of Inventory | $0 |
| Miscellaneous Revenue | $0 |
| Total Revenue | $23,337,476 |
| Statement of Expenses | |
|---|---|
| Grants and other assistance to domestic organizations and domestic governments. | $0 |
| Grants and other assistance to domestic individuals. | $0 |
| Grants and other assistance to Foreign Orgs/Individuals | $0 |
| Benefits paid to or for members | $0 |
| Compensation of current officers, directors, key employees. | $843,849 |
| Compensation of current officers, directors, key employees. | $843,849 |
| Compensation to disqualified persons | $0 |
| Other salaries and wages | $14,360,371 |
| Pension plan accruals and contributions | $136,112 |
| Other employee benefits | $1,500,452 |
| Payroll taxes | $965,059 |
| Fees for services: Management | $0 |
| Fees for services: Legal | $11,477 |
| Fees for services: Accounting | $58,490 |
| Fees for services: Lobbying | $0 |
| Fees for services: Fundraising | $0 |
| Fees for services: Investment Management | $0 |
| Fees for services: Other | $159,044 |
| Advertising and promotion | $0 |
| Office expenses | $877,640 |
| Information technology | $313,282 |
| Royalties | $0 |
| Occupancy | $1,698,031 |
| Travel | $455,581 |
| Payments of travel or entertainment expenses for any federal, state, or local public officials | $0 |
| Conferences, conventions, and meetings | $12,733 |
| Interest | $127,059 |
| Payments to affiliates | $0 |
| Depreciation, depletion, and amortization | $640,724 |
| Insurance | $394,156 |
| All other expenses | $89,190 |
| Total functional expenses | $23,522,625 |
| Balance Sheet | |
|---|---|
| Cash—non-interest-bearing | $1,719,619 |
| Savings and temporary cash investments | $1,017,843 |
| Pledges and grants receivable | $0 |
| Accounts receivable, net | $2,287,620 |
| Loans from Officers, Directors, or Controlling Persons | $0 |
| Loans from Disqualified Persons | $0 |
| Notes and loans receivable | $0 |
| Inventories for sale or use | $0 |
| Prepaid expenses and deferred charges | $284,639 |
| Net Land, buildings, and equipment | $2,737,721 |
| Investments—publicly traded securities | $0 |
| Investments—other securities | $0 |
| Investments—program-related | $0 |
| Intangible assets | $0 |
| Other assets | $5,442,553 |
| Total assets | $13,489,995 |
| Accounts payable and accrued expenses | $1,115,754 |
| Grants payable | $0 |
| Deferred revenue | $0 |
| Tax-exempt bond liabilities | $0 |
| Escrow or custodial account liability | $0 |
| Loans and other payables to any current Officer, Director, or Controlling Person | $0 |
| Secured mortgages and notes payable | $2,726,619 |
| Unsecured mortgages and notes payable | $0 |
| Other liabilities | $5,458,926 |
| Total liabilities | $9,301,299 |
| Net assets without donor restrictions | $4,188,696 |
| Net assets with donor restrictions | $0 |
| Capital stock or trust principal, or current funds | $0 |
| Paid-in or capital surplus, or land, building, or equipment fund | $0 |
| Retained earnings, endowment, accumulated income, or other funds | $0 |
| Total liabilities and net assets/fund balances | $13,489,995 |