Helpline Youth Counseling Inc

TO HELP BUILD INDIVIDUAL, FAMILY AND COMMUNITY HEALTH, WELL-BEING, PROSPERITY AND EQUITY.

MENTAL HEALTH AND SUD SERVICES PROGRAM: CLINICAL SERVICES STAFF PROVIDE THERAPY AND PSYCHIATRIC INTERVENTIONS TO ADOLESCENTS AND ADULTS WITH EMPHASIS ON THE DUAL DIAGNOSIS OF MENTAL HEALTH AND SUBSTANCE ABUSE CHALLENGES AND PREVENTION AND EARLY INTERVENTION FOR CLIENTS WHO HAVE PREVIOUSLY, OR ARE CURRENTLY, EXPERIENCING TRAUMA. HYC PROVIDES EVIDENCE-BASED, TRAUMA-INFORMED INDIVIDUAL, FAMILY AND GROUP MENTAL HEALTH SERVICES IN OUR OFFICES, ON SCHOOL CAMPUSES, IN COMMUNITY LOCATIONS AND IN CLIENT HOMES. WE DELIVER COMPASSIONATE CARE TO CHILDREN, YOUTH AND ADULTS WITH MENTAL HEALTH, DUAL DIAGNOSES AND TRAUMA HISTORIES, UTILIZING LOS ANGELES COUNTY-APPROVED EVIDENCE-BASED PRACTICES INCLUDING SEEKING SAFETY; INTERPERSONAL THERAPY FOR DEPRESSION; NURTURING PARENTING; TRIPLE P PARENTING; AGGRESSION REPLACEMENT TRAINING; INDIVIDUAL COGNITIVE BEHAVIORAL THERAPY; TRAUMA FOCUSED COGNITIVE BEHAVIORAL THERAPY; CHILD PARENT PSYCHOTHERAPY; MANAGING AND ADAPTING PRACTICE; INTERPERSONAL PSYCHOTHERAPY; MATRIX MODEL FORYOUTH; TOWARDS NO DRUGS; BOTVIN'S LIFE SKILLS TRAINING; AND CRISIS ORIENTED RECOVERY SERVICES. IN FY 2020-21, HYC PROVIDED 359 CHILDREN, YOUTH AND ADULTS WITH COMPREHENSIVE CLINICAL SERVICES. CLINICAL SERVICES PROGRAMS INCLUDED COUNSELING SERVICES AND WRAPAROUND SERVICES. IN RESPONSE TO THE COVID-19 PANDEMIC AND HEALTH ORDERS ISSUED BY THE COUNTY OF LOS ANGELES BEGINNING IN MARCH 2020, HYC INSTITUTED ALL REQUIRED HEALTH PROTOCOLS AS OUTLINED BY THE COUNTY FOR THE SAFETY OF AGENCY CLIENTS, STAFF, AND VISITORS, INCLUDING WEARING FACE COVERINGS, PHYSICAL DISTANCING, AND CLEANING AND SANITIZING WORK AREAS AND BREAK AREAS IN OUR FACILITIES. STAFF FOLLOW HEALTH PROTOCOLS WHEN DELIVERING SERVICES IN HYC OFFICES AND IN THE FIELD. HYC IS CONSIDERED AN ESSENTIAL NONPROFIT PROVIDER SERVING VULNERABLE CHILDREN, YOUTH, AND ADULTS BY THE COUNTY AND HAS NEVER CLOSED DURING THE PANDEMIC. OUR ORGANIZATION IS UTILIZING A HYBRID MODEL OF IN-PERSON AND HIPAA-COMPLIANT TELEHEALTH SERVICES BASED ON CLIENT PREFERENCES AND NEEDS. HYC IS COMMITTED TO ENSURING FAMILY AND COMMUNITY STABILITY BY PROVIDING YOUTH AND FAMILIES WITH THE RESOURCES TO MEET THEIR BASIC NEEDS OF HOUSING, FOOD, AND ESSENTIAL ITEMS IN ADDITION TO PROVIDING THE CLINICAL SUPPORTS NEEDED FOR EMOTIONAL HEALTH AND WELL-BEING. THROUGHOUT THE PANDEMIC, HYC HAS RESPONDED TO THE NEEDS OF THE COMMUNITY BY MANAGING THE ONGOING DISTRIBUTION OF FOOD BASKETS, CLOTHING, BABY AND TODDLER CARE ITEMS, AND SCHOOL SUPPLIES FOR CHILDREN AND YOUTH AND LINKING CLIENTS AND COMMUNITY MEMBERS WITH RESOURCES SUPPORTING THEIR HEALTH AND ECONOMIC STABILITY.

COMMUNITY AND HOMELESS SERVICES PROGRAM: IN OUR COMMUNITY SERVICES PROGRAM, HYC WORKS WITH AT-RISK AND HIGH-RISK YOUTH AND THEIR FAMILY MEMBERS, INCLUDING YOUTH ON PROBATION OR WHO ARE AT RISK OF JUSTICE SYSTEM INVOLVEMENT, TO BUILD LIFE SKILLS, PRACTICE PRO-SOCIAL BEHAVIORS, AND DISCOVER CONSTRUCTIVE ALTERNATIVES TO DELINQUENCY. HYC PROGRAMSTAFF SERVE AS POSITIVE ADULT ROLE MODELS, GIVE YOUTH ONE-ON-ONE ATTENTION, AND ESTABLISH A CLIMATE OF SAFETY AND TRUST FOR YOUTH AND FAMILIES. COMMUNITY SERVICES STAFF WORK TO DETER PRE-DELINQUENT AND DELINQUENT YOUTH FROM GANG AFFILIATION, DROPPING OUT OF SCHOOL, SUBSTANCE ABUSE AND ENTERING THE JUVENILE JUSTICE SYSTEM. STAFF ALSO WORK WITH FAMILY MEMBERS TO BUILD PROTECTIVE FACTORS WITHIN FAMILIES. SERVICES INCLUDE INDIVIDUAL AND GROUP COUNSELING, CASE MANAGEMENT, INTERVENTION AND PREVENTION SERVICES, PARENTING EDUCATION AND LIFE SKILLS, AND FAMILY SUPPORT SERVICES. ALSO AS PART OF THE COMMUNITY SERVICES PROGRAM, CASE MANAGEMENT STAFF WORK WITH UNDERSERVED POPULATIONS INCLUDING UNINSURED AND HOMELESS CLIENTS. CLIENTS RECEIVE INDIVIDUALIZED CASE MANAGEMENT SERVICES DESIGNED TO ASSIST WITH SUCCESSFULLY OBTAINING AFFORDABLE HEALTH COVERAGE, NAVIGATING THE HEALTH CARE SYSTEM AND ATTAINING INDEPENDENT HOUSING BASED UPON CLIENT NEEDS.OUR HOMELESS SERVICES PROGRAM DELIVERSONE-ON-ONE STREET OUTREACH AND COORDINATED HOUSING AND SERVICE INTERVENTIONS FOR HOMELESSINDIVIDUALS AND FAMILIES LIVING ON THE STREETS IN VERNON, BELL, BELL GARDENS, COMMERCE, CUDAHY, HUNTINGTON PARK, MAYWOOD AND SOUTH GATE, WITH THE GOAL OF ACHIEVING PERMANENT HOUSING STABILITY. IN FY 2020-21, HYC PROVIDED 1,605 CHILDREN, YOUTH AND ADULTS WITH OUR COMMUNITY AND HOMELESS SERVICES PROGRAMS, WHICH INCLUDED OUR YOUTH SERVICES BUREAU SERVING ADOLESCENT YOUTH AT RISK OF INVOLVEMENT WITH THE JUSTICE SYSTEM; WHITTIER GANG ALTERNATIVE PROGRAM PROVIDING ELEMENTARY AGESTUDENTS WITH GANG AWARENESS EDUCATION; COMMUNITY ORGANIZING BUILDING SKILLS AND COMMUNITY FOR LOW-INCOME FAMILIES AT RISK OF COMMUNITY VIOLENCE AND HEALTH DISPARITIES; GANG INTERVENTION PROGRAMSERVING YOUTH AND THEIR FAMILY MEMBERS; COMMUNITY EDUCATION REGARDING HOW TO PROTECT YOUTH FROM BECOMING ENSNARED INTO HUMAN TRAFFICKING; HOMELESS SERVICES; GENDER SPECIFIC PROGRAM FOR ADOLESCENT FEMALES AT RISK OF GANG AFFILIATION/INVOLVEMENT; AND OUR EMPOWERMENT PROGRAM PROVIDING YOUTH AT RISK OF DELINQUENCY AND JUSTICE SYSTEM INVOLVEMENT WITH POSITIVE ADULT ROLE MODELING ANDGUIDANCE REGARDING EDUCATIONAL AND VOCATIONAL OPTIONS TO BUILD CAREER PATHS AND SELF-SUFFICIENCY.

FAMILY SERVICES PROGRAM: FAMILY SERVICES STAFF PROVIDE CLIENTS WITH SERVICES INCLUDING INDIVIDUAL AND GROUP COUNSELING, INTENSIVE HOME-BASED INTERVENTIONS, PARENT EDUCATION AND ON-SITE EDUCATION AND THERAPEUTIC DAY TREATMENT TO REDUCE CHILD ABUSE, DOMESTIC VIOLENCE AND JUVENILE DELINQUENCY. COUNSELING PROGRAMS BEGIN WITH INTAKE AND ASSESSMENT TO DEFINE INDIVIDUAL NEEDS AND DEVELOPMENT OF AN INDIVIDUALIZED CASE PLAN OUTLINING RECOMMENDED SERVICES. INDIVIDUAL, GROUP AND FAMILY COUNSELING SESSIONS ARE USED TO ADDRESS TREATMENT GOALS. THE HYC FAMILY SERVICES PROGRAMS DELIVER INTAKE, ASSESSMENT, COUNSELING, EDUCATION, INDIVIDUALIZED CASEMANAGEMENT, AND LINKAGE TO COMPREHENSIVE COMMUNITY RESOURCES WITH THE GOALS OF IMPROVING FAMILY FUNCTIONING, STRENGTHENING THE FAMILY SYSTEM, REDUCING CHILD ABUSE AND NEGLECT AND INCREASING CHILD SAFETY, AND BUILDING PROTECTIVE FACTORS WITHIN FAMILIES. HYC CONTINUED ITS PROMOTORA PROGRAM AS A COMPONENT OF IN-HOME FAMILY PRESERVATION SERVICES, WITH PLANS TO EXPAND THIS PROGRAM TO AUGMENT ADDITIONAL HYC FAMILY SERVICES PROGRAMS. PROMOTORAS PROVIDE CULTURALLY BASED MENTAL HEALTH SUPPORT TO CAREGIVERS TO REDUCE MENTAL HEALTH STIGMA, IMPROVE FAMILY COPING SKILLS, AND LINK FAMILIES WITH ACCESSIBLE SERVICES.IN FY 2020-21, HYC PROVIDED 1,735 CHILDREN, YOUTH AND ADULTS WITH FAMILY SERVICES PROGRAMS, WHICH INCLUDED OUR VISIONS LEARNING CENTER: ACADEMIC AND THERAPEUTIC PROGRAM FOR HIGH SCHOOL AGE YOUTH ON PROBATION; FAMILY PRESERVATION: IN-HOME EARLY INTERVENTION AND EDUCATION FOR FAMILIES WITH CHILDREN AT RISK OF OR EXPERIENCING CHILD ABUSE AND/OR NEGLECT; PROMOTORA PROGRAM: CULTURALLY SENSITIVE ASSISTANCE FOR FAMILIES NEEDING ACCESS AND LINKAGES TO MENTAL HEALTH SERVICES, BASIC NEEDS SERVICES AND COMMUNITY RESOURCES; CHILD ABUSE REDUCTION EFFORT: COUNSELING AND SERVICE LINKAGES FOR FAMILIES AT RISK OF CHILD ABUSE AND/OR NEGLECT; CALOES: SERVICES ASSISTING SURVIVORS OF DOMESTIC VIOLENCE AND HUMAN TRAFFICKING TO ESTABLISH SELF-SUFFICIENT LIVES FREE OF VIOLENCE; DOMESTIC VIOLENCE PROGRAM: COUNSELING, CYCLE OF VIOLENCE EDUCATION AND LIFE SKILLS DEVELOPMENT SERVICES FOR MOTHERS WITH MINOR CHILDREN WHO HAVE EXPERIENCED DOMESTIC VIOLENCE; AND PREVENTION & AFTERCARE SERVICES.

SUBSTANCE USE SERVICES: THE HYC SUBSTANCE ABUSE AND TREATMENT PROGRAM PROVIDES DIRECT OUTPATIENT SUBSTANCE ABUSE COUNSELING TO YOUTH AGES 12-17, MANY OF WHOM HAVE CO-OCCURRING MENTAL HEALTH DISORDERS, AND THEIR FAMILY MEMBERS. HYC IS ALSO CONTRACTED TO PROVIDE DRUG MEDI-CAL OUTPATIENT DRUG-FREE SUBSTANCE TREATMENT SERVICES. THROUGH THESE SERVICES, HYC ASSISTS YOUTH IN THEIR LOCAL COMMUNITIES AND SCHOOL DISTRICTS TO ADDRESS THEIR SUBSTANCE ISSUES, ACCESS CARE, AND ATTAIN SOBRIETY. HYC PROVIDES DIRECT INDIVIDUAL, GROUP, AND FAMILY COUNSELING, CRISIS INTERVENTION, URINALYSIS TESTING, AND CASE MANAGEMENT SERVICES FOR CLIENTS AND THEIR FAMILY MEMBERS IMPACTED BY SUBSTANCE USE AND ABUSE. FOR PARTICIPANTS IN NEED OF RESIDENTIAL TREATMENT SERVICES, HYC MAINTAINS AN EXTENSIVE NETWORK OF PARTNER ORGANIZATIONS TO WHICH WE REFER AS NEEDED. IN FY 2020-21, HYC PROVIDED 2,242 YOUTH AND ADULTS WITH SUBSTANCE USE SERVICES, WHICH INCLUDED OUR ALCOHOL & OTHER DRUG PREVENTION PROGRAM; DRUG MEDI-CAL OUTPATIENT TREATMENT PROGRAM; AND ADOLESCENT PREVENTION SERVICES.OTHER PROGRAM SERVICES: HELPLINE YOUTH COUNSELING, INC., PROVIDES A COMPREHENSIVE CONTINUUM OF COUNSELING, EDUCATION, PREVENTION, INTERVENTION, ECONOMIC DEVELOPMENT AND COMMUNITY ORGANIZING PROGRAMS TO AT-RISK, LOW-INCOME CHILDREN, YOUTH AND FAMILIES WITH A FOCUS ON REDUCING CHILD ABUSE AND NEGLECT, FAMILY AND DOMESTIC VIOLENCE, JUVENILE DELINQUENCY, SUBSTANCE ABUSE AND THE ONSET OF MENTAL HEALTH ISSUES WHILE AT THE SAME TIME BUILDING PROTECTIVE FACTORS WITHIN FAMILIES AND IMPROVING INDIVIDUAL AND FAMILY WELL-BEING. TO ACHIEVE THIS PURPOSE, THE ORGANIZATION WORKS TO IMPROVE OR INFLUENCE THE EFFECTIVENESS OF (1) THE FAMILY UNIT THROUGH INTENSIVE CASE MANAGEMENT, YOUTH AND FAMILY COUNSELING, GROUP COUNSELING AND SUPPORTIVE SERVICES INCLUDING PARENT EFFECTIVENESS TRAINING WORKSHOPS, CONFLICT RESOLUTION TRAINING AND ASSISTANCE WITH ACCESSING AFFORDABLE HEALTH CARE; (2) COMMUNITY SYSTEMS THROUGH COUNSELING, EDUCATION AND SUPPORTIVE SERVICES FOR AT-RISK YOUTH IN LOCAL ELEMENTARY, MIDDLE AND HIGH SCHOOLS; (3) COPING MECHANISMS THROUGH CRISIS INTERVENTION INCLUDING SUBSTANCE ABUSE PREVENTION AND INTERVENTION PROGRAMS AND THERAPY DESIGNED TO ADDRESS THE TRAUMA HISTORIES AND ISSUES OF CLIENTS; (4) THE JUVENILE JUSTICE SYSTEM BUY TAKING REFERRALS OF DELINQUENT AND GANG-INVOLVED YOUTH FROM PROBATION OFFICERS AND LAW ENFORCEMENT PERSONNEL AND OPERATING A COMBINED ACADEMIC AND THERAPEUTIC DAY TREATMENT PROGRAM FOR HIGH SCHOOL AGE STUDENTS WHO ARE ON PROBATION; (5) THE CARING ENVIRONMNENT THROUGH COMMUNITY ORGANIZING AND CIVIC ENGAGEMENT ACTIVITIES, YOUTH AND ADULT EDUCATION AND LIFE SKILLS TRAINING, COMMUNITY EDUCATION, PARTICIPATORY RECREATION PROGRAMS AND MENTORING; (6) THE SOCIAL SERVICE SYSTEMS FOR THE PROTECTION OF CHILDREN AND YOUTH FROM NEGLECT, ABUSE AND EXPLOITATION; AND (7) THE NETWORK OF COMMUNITY HUMAN SERVICE AGENCIES BY PROVIDING INFORMATION AND REFERRALS. THE ORGANIZATION'S PRIMARY SERVICE AREA IS SOUTHEAST LOS ANGELES COUNTY AND LONG BEACH WITH ITS HEADQUARTERS OFFICE IN UNICORPORATED SOUTH WHITTIER. THE ORGANIZATION PRIMARILY OPERATES UNDER GRANT AGREEMENTS FROM FEDERAL, STATE, COUNTY AND CITY AGENCIES AND SCHOOL DISTRICTS, AS WELL AS GRANTS AND CONTRIBUTIONS FROM FOUNDATIONS, CORPORATIONS, AND INDIVIDUALS.