Contact Helpline

Organization Overview

Contact Helpline is located in Harrisburg, PA. The organization was established in 1971. According to its NTEE Classification (F40) the organization is classified as: Hot Lines & Crisis Intervention, under the broad grouping of Mental Health & Crisis Intervention and related organizations. As of 06/2023, Contact Helpline employed 35 individuals. This organization is an independent organization and not affiliated with a larger national or regional group of organizations. Contact Helpline is a 501(c)(3) and as such, is described as a "Charitable or Religous organization or a private foundation" by the IRS.

For the year ending 06/2023, Contact Helpline generated $808.0k in total revenue. This represents a relatively dramatic decline in revenue. Over the past 8 years, the organization has seen revenues fall by an average of (3.8%) each year. All expenses for the organization totaled $916.5k during the year ending 06/2023. You can explore the organizations financials more deeply in the financial statements section below.

Mission & Program ActivityExcerpts From the 990 Filing

TAX YEAR

2023

Describe the Organization's Mission:

Part 3 - Line 1

TO PROVIDE A 24 HOUR TELEPHONE HELPLINE INCLUDING INFORMATION, REFERRAL AND LISTENING SERVICES.

Describe the Organization's Program Activity:

Part 3 - Line 4a

INFORMATION & REFERRAL - DURING THE 2022/2023 FISCAL YEAR, CONTACT HELPLINE RESPONDED TO 35,516 INFORMATION AND REFERRAL CONTACTS AND PROVIDED THE CALLERS WITH REFERRALS TO OVER 95,318 COMMUNITY AGENCIES IN THE REGIONS. INDIVIDUALS ARE ALSO ABLE TO SEARCH FOR RESOURCES BY CONDUCTING A DIRECT SEARCH OF 211'S DATABASE OF SERVICE PROVIDERS. WITHIN THE 2022/2023 FISCAL YEAR 62,487 DATABASE SEARCHES WERE CONDUCTED. THE TOP FIVE REFERRALS AND SEARCHES WERE FOR RENT PAYMENT ASSISTANCE, ELECTRIC SERVICE PAYMENT ASSISTANCE, COMMUNITY SHELTERS, SUPPORT FOR HOUSING SERVICES, AND FOOD.


HELPLINE SERVICES - CONTACT HELPLINE RESPONDED TO 55,900 EMOTIONAL LISTENING CALLS DURING THE 2022/2023 FISCAL YEAR.


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Board, Officers & Key Employees

Name (title)Compensation
Diane Roskos
President
$0
Richard Krampe
Secretary
$0
Gary Dubas
Treasurer
$0
Christine Marriott
Executive Di
$79,840

Financial Statements

Statement of Revenue
Federated campaigns$106,846
Membership dues$0
Fundraising events$0
Related organizations$0
Government grants $0
All other contributions, gifts, grants, and similar amounts not included above$83,602
Noncash contributions included in lines 1a–1f $0
Total Revenue from Contributions, Gifts, Grants & Similar$190,448
Total Program Service Revenue$581,111
Investment income $34,360
Tax Exempt Bond Proceeds $0
Royalties $0
Net Rental Income $0
Net Gain/Loss on Asset Sales -$6,724
Net Income from Fundraising Events $8,823
Net Income from Gaming Activities $0
Net Income from Sales of Inventory $0
Miscellaneous Revenue$0
Total Revenue $808,018

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