Contact Helpline
- Assets
- $1.6m
- Revenue
- $808.0k
- Investments
- $0.0
- Employees
- 35
- Location
- Harrisburg, PA
- Founding
- 02/1971
- Data as of
- 06/2023
- EIN
- 23-7083169
Organization Overview
Contact Helpline is located in Harrisburg, PA. The organization was established in 1971. According to its NTEE Classification (F40) the organization is classified as: Hot Lines & Crisis Intervention, under the broad grouping of Mental Health & Crisis Intervention and related organizations. As of 06/2023, Contact Helpline employed 35 individuals. This organization is an independent organization and not affiliated with a larger national or regional group of organizations. Contact Helpline is a 501(c)(3) and as such, is described as a "Charitable or Religous organization or a private foundation" by the IRS.
For the year ending 06/2023, Contact Helpline generated $808.0k in total revenue. This represents a relatively dramatic decline in revenue. Over the past 8 years, the organization has seen revenues fall by an average of (3.8%) each year. All expenses for the organization totaled $916.5k during the year ending 06/2023. You can explore the organizations financials more deeply in the financial statements section below.
Form
990
Mission & Program ActivityExcerpts From the 990 Filing
TAX YEAR
2023
Describe the Organization's Mission:
Part 3 - Line 1
TO PROVIDE A 24 HOUR TELEPHONE HELPLINE INCLUDING INFORMATION, REFERRAL AND LISTENING SERVICES.
Describe the Organization's Program Activity:
Part 3 - Line 4a
INFORMATION & REFERRAL - DURING THE 2022/2023 FISCAL YEAR, CONTACT HELPLINE RESPONDED TO 35,516 INFORMATION AND REFERRAL CONTACTS AND PROVIDED THE CALLERS WITH REFERRALS TO OVER 95,318 COMMUNITY AGENCIES IN THE REGIONS. INDIVIDUALS ARE ALSO ABLE TO SEARCH FOR RESOURCES BY CONDUCTING A DIRECT SEARCH OF 211'S DATABASE OF SERVICE PROVIDERS. WITHIN THE 2022/2023 FISCAL YEAR 62,487 DATABASE SEARCHES WERE CONDUCTED. THE TOP FIVE REFERRALS AND SEARCHES WERE FOR RENT PAYMENT ASSISTANCE, ELECTRIC SERVICE PAYMENT ASSISTANCE, COMMUNITY SHELTERS, SUPPORT FOR HOUSING SERVICES, AND FOOD.
HELPLINE SERVICES - CONTACT HELPLINE RESPONDED TO 55,900 EMOTIONAL LISTENING CALLS DURING THE 2022/2023 FISCAL YEAR.
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Board, Officers & Key Employees
| Name (title) | Role | Hours | Compensation |
|---|---|---|---|
Diane Roskos President | OfficerTrustee | 2 | $0 |
Richard Krampe Secretary | OfficerTrustee | 2 | $0 |
Gary Dubas Treasurer | OfficerTrustee | 2 | $0 |
Christine Marriott Executive Di | Officer | 40 | $79,840 |
Financial Statements
| Statement of Revenue | |
|---|---|
| Federated campaigns | $106,846 |
| Membership dues | $0 |
| Fundraising events | $0 |
| Related organizations | $0 |
| Government grants | $0 |
| All other contributions, gifts, grants, and similar amounts not included above | $83,602 |
| Noncash contributions included in lines 1a–1f | $0 |
| Total Revenue from Contributions, Gifts, Grants & Similar | $190,448 |
| Total Program Service Revenue | $581,111 |
| Investment income | $34,360 |
| Tax Exempt Bond Proceeds | $0 |
| Royalties | $0 |
| Net Rental Income | $0 |
| Net Gain/Loss on Asset Sales | -$6,724 |
| Net Income from Fundraising Events | $8,823 |
| Net Income from Gaming Activities | $0 |
| Net Income from Sales of Inventory | $0 |
| Miscellaneous Revenue | $0 |
| Total Revenue | $808,018 |
| Statement of Expenses | |
|---|---|
| Grants and other assistance to domestic organizations and domestic governments. | $0 |
| Grants and other assistance to domestic individuals. | $0 |
| Grants and other assistance to Foreign Orgs/Individuals | $0 |
| Benefits paid to or for members | $0 |
| Compensation of current officers, directors, key employees. | $79,840 |
| Compensation of current officers, directors, key employees. | $1,900 |
| Compensation to disqualified persons | $0 |
| Other salaries and wages | $561,319 |
| Pension plan accruals and contributions | $9,817 |
| Other employee benefits | $69,713 |
| Payroll taxes | $50,139 |
| Fees for services: Management | $0 |
| Fees for services: Legal | $207 |
| Fees for services: Accounting | $21,500 |
| Fees for services: Lobbying | $0 |
| Fees for services: Fundraising | $0 |
| Fees for services: Investment Management | $6,671 |
| Fees for services: Other | $11,131 |
| Advertising and promotion | $0 |
| Office expenses | $0 |
| Information technology | $0 |
| Royalties | $0 |
| Occupancy | $19,798 |
| Travel | $0 |
| Payments of travel or entertainment expenses for any federal, state, or local public officials | $0 |
| Conferences, conventions, and meetings | $0 |
| Interest | $0 |
| Payments to affiliates | $0 |
| Depreciation, depletion, and amortization | $0 |
| Insurance | $0 |
| All other expenses | $23,266 |
| Total functional expenses | $916,468 |
| Balance Sheet | |
|---|---|
| Cash—non-interest-bearing | $0 |
| Savings and temporary cash investments | $40,706 |
| Pledges and grants receivable | $107,904 |
| Accounts receivable, net | $0 |
| Loans from Officers, Directors, or Controlling Persons | $0 |
| Loans from Disqualified Persons | $0 |
| Notes and loans receivable | $0 |
| Inventories for sale or use | $0 |
| Prepaid expenses and deferred charges | $1,233 |
| Net Land, buildings, and equipment | $0 |
| Investments—publicly traded securities | $1,403,905 |
| Investments—other securities | $0 |
| Investments—program-related | $0 |
| Intangible assets | $0 |
| Other assets | $0 |
| Total assets | $1,553,748 |
| Accounts payable and accrued expenses | $26,870 |
| Grants payable | $0 |
| Deferred revenue | $8,561 |
| Tax-exempt bond liabilities | $0 |
| Escrow or custodial account liability | $0 |
| Loans and other payables to any current Officer, Director, or Controlling Person | $0 |
| Secured mortgages and notes payable | $0 |
| Unsecured mortgages and notes payable | $0 |
| Other liabilities | $0 |
| Total liabilities | $35,431 |
| Net assets without donor restrictions | $1,510,373 |
| Net assets with donor restrictions | $7,944 |
| Capital stock or trust principal, or current funds | $0 |
| Paid-in or capital surplus, or land, building, or equipment fund | $0 |
| Retained earnings, endowment, accumulated income, or other funds | $0 |
| Total liabilities and net assets/fund balances | $1,553,748 |