Crisis Text Line Inc
- Assets
- $43.3m
- Revenue
- $9.9m
- Investments
- $0.0
- Employees
- 249
- Location
- New York, NY
- Founding
- 10/2014
- Data as of
- 12/2021
- EIN
- 46-5039599
Organization Overview
Crisis Text Line Inc is located in New York, NY. The organization was established in 2014. According to its NTEE Classification (F40) the organization is classified as: Hot Lines & Crisis Intervention, under the broad grouping of Mental Health & Crisis Intervention and related organizations. As of 12/2021, Crisis Text Line Inc employed 249 individuals. This organization is an independent organization and not affiliated with a larger national or regional group of organizations. Crisis Text Line Inc is a 501(c)(3) and as such, is described as a "Charitable or Religous organization or a private foundation" by the IRS.
For the year ending 12/2021, Crisis Text Line Inc generated $9.9m in total revenue. This organization has experienced exceptional growth, as over the past 7 years, it has increased revenue by an average of 13.3% each year . All expenses for the organization totaled $31.8m during the year ending 12/2021. You can explore the organizations financials more deeply in the financial statements section below.
Form
990
Mission & Program ActivityExcerpts From the 990 Filing
TAX YEAR
2021
Describe the Organization's Mission:
Part 3 - Line 1
PROVIDE FREE 24/7 EMOTIONAL SUPPORT FOR THOSE IN CRISIS
Describe the Organization's Program Activity:
Part 3 - Line 4a
CRISIS COUNSELOR COMMUNITY - ALL COSTS ASSOCIATED WITH RECRUITING AND RETAINING VOLUNTEER'S DEVELOPMENT, TRAINING AND CULTURAL COMPETENCIES IN THE COMMUNITY TO APPROPRIATELY COMMUNICATE WITH AND PROMOTE CTL, INC. AS A SERVICE TO ALL COMMUNITIES.
SUPERVISION - A DEDICATED GROUP OF PAID SUPERVISORS THAT SERVICE AND MANAGE CRISIS COUNSELORS AND OVERSEE ALL TEXTERS ON THE CTL, INC. PLATFORM.
ENGINEERING & TECH - CODING, REFINING, AND SUPPORTING THE CTL, INC. TEXTING PLATFORM.
DATA - A DEDICATED GROUP OF DATA SCIENTISTS THAT COLLECT AND SHARE STATISTICAL DATA AND DEVELOP METRICS FROM TEXTING ACTIVITY AND CRISIS COUNSELOR DEMOGRAPHICS. INTERNATIONAL EXPANSION - ALL COSTS ASSOCIATED WITH SETTING UP PARTNERSHIPS WITH ORGANIZATIONS OUTSIDE OF THE UNITED STATES TO EXPAND TEXTING SERVICES GLOBALLY.
CRISIS COUNSELOR COMMUNITY - ALL COSTS ASSOCIATED WITH RECRUITING AND RETAINING VOLUNTEER'S DEVELOPMENT, TRAINING AND CULTURAL COMPETENCIES IN THE COMMUNITY TO APPROPRIATELY COMMUNICATE WITH AND PROMOTE CTL, INC. AS A SERVICE TO ALL COMMUNITIES.
SUPERVISION - A DEDICATED GROUP OF PAID SUPERVISORS THAT SERVICE AND MANAGE CRISIS COUNSELORS AND OVERSEE ALL TEXTERS ON THE CTL, INC. PLATFORM.
ENGINEERING & TECH - CODING, REFINING, AND SUPPORTING THE CTL, INC. TEXTING PLATFORM.
DATA - A DEDICATED GROUP OF DATA SCIENTISTS THAT COLLECT AND SHARE STATISTICAL DATA AND DEVELOP METRICS FROM TEXTING ACTIVITY AND CRISIS COUNSELOR DEMOGRAPHICS. INTERNATIONAL EXPANSION - ALL COSTS ASSOCIATED WITH SETTING UP PARTNERSHIPS WITH ORGANIZATIONS OUTSIDE OF THE UNITED STATES TO EXPAND TEXTING SERVICES GLOBALLY.
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Board, Officers & Key Employees
| Name (title) | Role | Hours | Compensation |
|---|---|---|---|
Nancy Lublin Former CEO | 0 | $607,000 | |
Dena Trujillo Chief Executive Officer | OfficerTrustee | 40 | $274,993 |
Shairi Turner-Davis Chief Transformation Officer | 40 | $271,344 | |
Dana Trader Chief People And Strategy Officer | 40 | $210,820 | |
Lawrence H Brooks Chief Financial Officer | Officer | 40 | $209,964 |
Mishka Pitterarmand Chief Marketing Officer | 40 | $203,694 |
Outside Vendors & Contractors
| Vendor Name (Service) | Service Year | Compensation |
|---|---|---|
Gray Scalable Llc Hr Consulting/recruiting Services | 12/30/21 | $404,940 |
Andela Inc Software Development Contractors | 12/30/21 | $385,544 |
Elena Communications Llc Dba Jelena Gro Marketing Consultant | 12/30/21 | $188,740 |
Velocity Global Llc International Tech Consultants | 12/30/21 | $337,781 |
Gray Scalable Llc Hr Consulting/recruiting Services | 12/30/21 | $404,940 |
Egon Zehnder International Inc Recruiting Services/ceo Search | 12/30/21 | $203,000 |
Financial Statements
| Statement of Revenue | |
|---|---|
| Federated campaigns | $0 |
| Membership dues | $0 |
| Fundraising events | $0 |
| Related organizations | $0 |
| Government grants | $0 |
| All other contributions, gifts, grants, and similar amounts not included above | $9,767,891 |
| Noncash contributions included in lines 1a–1f | $0 |
| Total Revenue from Contributions, Gifts, Grants & Similar | $9,767,891 |
| Total Program Service Revenue | $0 |
| Investment income | $103,457 |
| Tax Exempt Bond Proceeds | $0 |
| Royalties | $0 |
| Net Rental Income | $0 |
| Net Gain/Loss on Asset Sales | $0 |
| Net Income from Fundraising Events | $0 |
| Net Income from Gaming Activities | $0 |
| Net Income from Sales of Inventory | $0 |
| Miscellaneous Revenue | $0 |
| Total Revenue | $9,895,767 |
| Statement of Expenses | |
|---|---|
| Grants and other assistance to domestic organizations and domestic governments. | $0 |
| Grants and other assistance to domestic individuals. | $0 |
| Grants and other assistance to Foreign Orgs/Individuals | $52,000 |
| Benefits paid to or for members | $0 |
| Compensation of current officers, directors, key employees. | $1,264,105 |
| Compensation of current officers, directors, key employees. | $988,723 |
| Compensation to disqualified persons | $0 |
| Other salaries and wages | $18,301,024 |
| Pension plan accruals and contributions | $483,248 |
| Other employee benefits | $3,319,259 |
| Payroll taxes | $1,697,731 |
| Fees for services: Management | $0 |
| Fees for services: Legal | $100,002 |
| Fees for services: Accounting | $269,929 |
| Fees for services: Lobbying | $193,000 |
| Fees for services: Fundraising | $0 |
| Fees for services: Investment Management | $0 |
| Fees for services: Other | $2,260,578 |
| Advertising and promotion | $378,146 |
| Office expenses | $282,551 |
| Information technology | $794,362 |
| Royalties | $0 |
| Occupancy | $758,919 |
| Travel | $33,547 |
| Payments of travel or entertainment expenses for any federal, state, or local public officials | $0 |
| Conferences, conventions, and meetings | $0 |
| Interest | $0 |
| Payments to affiliates | $0 |
| Depreciation, depletion, and amortization | $10,125 |
| Insurance | $49,258 |
| All other expenses | $66,854 |
| Total functional expenses | $31,787,434 |
| Balance Sheet | |
|---|---|
| Cash—non-interest-bearing | $5,630,224 |
| Savings and temporary cash investments | $27,847,361 |
| Pledges and grants receivable | $2,235,471 |
| Accounts receivable, net | $0 |
| Loans from Officers, Directors, or Controlling Persons | $0 |
| Loans from Disqualified Persons | $0 |
| Notes and loans receivable | $0 |
| Inventories for sale or use | $4,850 |
| Prepaid expenses and deferred charges | $451,787 |
| Net Land, buildings, and equipment | $8,756 |
| Investments—publicly traded securities | $7,131,739 |
| Investments—other securities | $0 |
| Investments—program-related | $53 |
| Intangible assets | $0 |
| Other assets | $8,143 |
| Total assets | $43,318,384 |
| Accounts payable and accrued expenses | $2,788,139 |
| Grants payable | $0 |
| Deferred revenue | $0 |
| Tax-exempt bond liabilities | $0 |
| Escrow or custodial account liability | $0 |
| Loans and other payables to any current Officer, Director, or Controlling Person | $0 |
| Secured mortgages and notes payable | $0 |
| Unsecured mortgages and notes payable | $0 |
| Other liabilities | $147,709 |
| Total liabilities | $2,935,848 |
| Net assets without donor restrictions | $39,514,536 |
| Net assets with donor restrictions | $868,000 |
| Capital stock or trust principal, or current funds | $0 |
| Paid-in or capital surplus, or land, building, or equipment fund | $0 |
| Retained earnings, endowment, accumulated income, or other funds | $0 |
| Total liabilities and net assets/fund balances | $43,318,384 |
Grants Recieved
Over the last fiscal year, we have identified 1 grants that Crisis Text Line Inc has recieved totaling $10,000.
| Awarding Organization | Amount |
|---|---|
Elizabeth M Webster & Maricich-Paen Family Foundation Hailey, ID PURPOSE: GENERAL | $10,000 |
Peer Organizations
| Organization Name | Assets | Revenue |
|---|---|---|
Crisis Text Line Inc New York, NY | $43,318,384 | $9,895,767 |
Education & Health Centers Of America Inc Wall Township, NJ | $7,839,814 | $32,266,931 |
The Jed Foundation New York, NY | $29,956,990 | $17,607,538 |
Family Intervention Services Inc East Orange, NJ | $0 | $4,533,226 |
Long Island Crisis Center Inc Bellmore, NY | $1,539,273 | $2,471,653 |
Crime Victims Center Of Chester County Inc West Chester, PA | $1,733,991 | $2,341,828 |
Community Intervention Center Of Lackawanna County Scranton, PA | $1,177,451 | $1,126,690 |
Response Of Suffolk County Inc Stony Brook, NY | $684,474 | $942,154 |
Contact Helpline Harrisburg, PA | $1,610,883 | $697,230 |
Community Resources Of Fayette County Inc Uniontown, PA | $259,050 | $810,452 |
Contact Of Burlington County Moorestown, NJ | $254,721 | $653,696 |
Suicide Prevention And Crisis Service Of Tompkins County Inc Ithaca, NY | $716,656 | $559,192 |