Consumer Satisfaction Team Inc
- Assets
- $1.3m
- Revenue
- $3.7m
- Investments
- $0.0
- Employees
- 38
- Location
- Philadelphia, PA
- Founding
- 02/1992
- Data as of
- 06/2023
- EIN
- 23-2667335
Organization Overview
Consumer Satisfaction Team Inc is located in Philadelphia, PA. The organization was established in 1992. According to its NTEE Classification (F99) the organization is classified as: Mental Health & Crisis Intervention N.E.C., under the broad grouping of Mental Health & Crisis Intervention and related organizations. As of 06/2023, Consumer Satisfaction Team Inc employed 38 individuals. This organization is an independent organization and not affiliated with a larger national or regional group of organizations. Consumer Satisfaction Team Inc is a 501(c)(3) and as such, is described as a "Charitable or Religous organization or a private foundation" by the IRS.
For the year ending 06/2023, Consumer Satisfaction Team Inc generated $3.7m in total revenue. This represents relatively stable growth, over the past 8 years the organization has increased revenue by an average of 1.2% each year. All expenses for the organization totaled $3.8m during the year ending 06/2023. While expenses have increased by 1.5% per year over the past 8 years. They've been increasing with an increasing level of total revenue. You can explore the organizations financials more deeply in the financial statements section below.
Form
990
Mission & Program ActivityExcerpts From the 990 Filing
TAX YEAR
2023
Describe the Organization's Mission:
Part 3 - Line 1
TO ENSURE THAT COMMUNITY MENTAL HEALTH SERVICES MEET THE NEEDS OF THE PEOPLE THEY SERVE AND THEIR FAMILIES.
Describe the Organization's Program Activity:
Part 3 - Line 4a
MENTAL HEALTH UNITARY CONTRACT-ENSURE QUALITY MENTAL HEALTH SERVICES. 7,500 SERVED. IN ADDITION, CST ALSO PARTICIPATED IN SPECIAL PROJECTS WITH CITY'S HOMELESS SERVICES AND ENCOUNTERED APPROXIMATELY 2,500 INDIVIDUALS.
SINGLE COUNTY AUTHORITY CONTRACT-ASCERTAIN SATISFACTION FROM DRUG AND ALCOHOL SERVICES PROVIDED THROUGH OFFICE OF ADDICTION SERVICES. APPROXIMATELY 2,500 PEOPLE. BHTEN HELD 45 TRAININGS WITH APPROXIMATELY 1,600 ATTENDEES.
COMMUNITY TREATMENT TEAM-SURVEY 500 INDIVIDUALS AT PREVENTION POINT FOR THE DRUG USERS HEALTH SURVEY TO ASCERTAIN THEIR FEEDBACK REGARDING THE SERVICES PROVIDED.
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Board, Officers & Key Employees
| Name (title) | Role | Hours | Compensation |
|---|---|---|---|
Josephine Barilotti Executive Dir. | Officer | 37.5 | $133,644 |
Terence Mcsherry Treasurer | Trustee | 0 | $0 |
Kenneth Certa Secretary | Trustee | 0 | $0 |
Julia Monaco President | Trustee | 0 | $0 |
Derrick Ford Director | Trustee | 0 | $0 |
Glen Bastas Director | Trustee | 0 | $0 |
Financial Statements
| Statement of Revenue | |
|---|---|
| Federated campaigns | $0 |
| Membership dues | $0 |
| Fundraising events | $0 |
| Related organizations | $0 |
| Government grants | $0 |
| All other contributions, gifts, grants, and similar amounts not included above | $2,945 |
| Noncash contributions included in lines 1a–1f | $0 |
| Total Revenue from Contributions, Gifts, Grants & Similar | $2,945 |
| Total Program Service Revenue | $3,718,965 |
| Investment income | $54 |
| Tax Exempt Bond Proceeds | $0 |
| Royalties | $0 |
| Net Rental Income | -$999 |
| Net Gain/Loss on Asset Sales | $0 |
| Net Income from Fundraising Events | $0 |
| Net Income from Gaming Activities | $0 |
| Net Income from Sales of Inventory | $0 |
| Miscellaneous Revenue | $0 |
| Total Revenue | $3,738,863 |
| Statement of Expenses | |
|---|---|
| Grants and other assistance to domestic organizations and domestic governments. | $0 |
| Grants and other assistance to domestic individuals. | $0 |
| Grants and other assistance to Foreign Orgs/Individuals | $0 |
| Benefits paid to or for members | $0 |
| Compensation of current officers, directors, key employees. | $133,644 |
| Compensation of current officers, directors, key employees. | $100,233 |
| Compensation to disqualified persons | $0 |
| Other salaries and wages | $1,814,226 |
| Pension plan accruals and contributions | $47,800 |
| Other employee benefits | $500,155 |
| Payroll taxes | $162,329 |
| Fees for services: Management | $0 |
| Fees for services: Legal | $14,326 |
| Fees for services: Accounting | $23,985 |
| Fees for services: Lobbying | $0 |
| Fees for services: Fundraising | $0 |
| Fees for services: Investment Management | $0 |
| Fees for services: Other | $0 |
| Advertising and promotion | $0 |
| Office expenses | $56,502 |
| Information technology | $0 |
| Royalties | $0 |
| Occupancy | $583,059 |
| Travel | $4,771 |
| Payments of travel or entertainment expenses for any federal, state, or local public officials | $0 |
| Conferences, conventions, and meetings | $0 |
| Interest | $4,227 |
| Payments to affiliates | $0 |
| Depreciation, depletion, and amortization | $58,519 |
| Insurance | $0 |
| All other expenses | $52,518 |
| Total functional expenses | $3,777,312 |
| Balance Sheet | |
|---|---|
| Cash—non-interest-bearing | $856,545 |
| Savings and temporary cash investments | $0 |
| Pledges and grants receivable | $288,802 |
| Accounts receivable, net | $285 |
| Loans from Officers, Directors, or Controlling Persons | $0 |
| Loans from Disqualified Persons | $0 |
| Notes and loans receivable | $0 |
| Inventories for sale or use | $0 |
| Prepaid expenses and deferred charges | $0 |
| Net Land, buildings, and equipment | $98,927 |
| Investments—publicly traded securities | $0 |
| Investments—other securities | $0 |
| Investments—program-related | $0 |
| Intangible assets | $0 |
| Other assets | $6,296 |
| Total assets | $1,250,855 |
| Accounts payable and accrued expenses | $222,304 |
| Grants payable | $0 |
| Deferred revenue | $0 |
| Tax-exempt bond liabilities | $0 |
| Escrow or custodial account liability | $0 |
| Loans and other payables to any current Officer, Director, or Controlling Person | $0 |
| Secured mortgages and notes payable | $0 |
| Unsecured mortgages and notes payable | $0 |
| Other liabilities | $0 |
| Total liabilities | $222,304 |
| Net assets without donor restrictions | $1,019,701 |
| Net assets with donor restrictions | $8,850 |
| Capital stock or trust principal, or current funds | $0 |
| Paid-in or capital surplus, or land, building, or equipment fund | $0 |
| Retained earnings, endowment, accumulated income, or other funds | $0 |
| Total liabilities and net assets/fund balances | $1,250,855 |