Consumer Satisfaction Team Inc
- Assets
- $1.4m
- Revenue
- $3.7m
- Investments
- $0.0
- Employees
- 39
- Location
- Philadelphia, PA
- Founding
- 02/1992
- Data as of
- 06/2022
- EIN
- 23-2667335
Organization Overview
Consumer Satisfaction Team Inc is located in Philadelphia, PA. The organization was established in 1992. According to its NTEE Classification (F99) the organization is classified as: Mental Health & Crisis Intervention N.E.C., under the broad grouping of Mental Health & Crisis Intervention and related organizations. As of 06/2022, Consumer Satisfaction Team Inc employed 39 individuals. This organization is an independent organization and not affiliated with a larger national or regional group of organizations. Consumer Satisfaction Team Inc is a 501(c)(3) and as such, is described as a "Charitable or Religous organization or a private foundation" by the IRS.
For the year ending 06/2022, Consumer Satisfaction Team Inc generated $3.7m in total revenue. This represents relatively stable growth, over the past 7 years the organization has increased revenue by an average of 1.2% each year. All expenses for the organization totaled $3.7m during the year ending 06/2022. While expenses have increased by 1.5% per year over the past 7 years. They've been increasing with an increasing level of total revenue. You can explore the organizations financials more deeply in the financial statements section below.
Form
990
Mission & Program ActivityExcerpts From the 990 Filing
TAX YEAR
2022
Describe the Organization's Mission:
Part 3 - Line 1
TO ENSURE THAT COMMUNITY MENTAL HEALTH SERVICES MEET THE NEEDS OF THE PEOPLE THEY SERVE AND THEIR FAMILIES.
Describe the Organization's Program Activity:
Part 3 - Line 4a
MENTAL HEALTH UNITARY CONTRACT-ENSURE QUALITY MENTAL HEALTH SERVICES. 7,500 SERVED. IN ADDITION, CST ALSO PARTICIPATED IN SPECIAL PROJECTS WITH CITY'S HOMELESS SERVICES AND ENCOUNTERED APPROXIMATELY 2,500 INDIVIDUALS.
SINGLE COUNTY AUTHORITY CONTRACT-ASCERTAIN SATISFACTION FROM DRUG AND ALCOHOL SERVICES PROVIDED THROUGH OFFICE OF ADDICTION SERVICES. APPROXIMATELY 2,500 PEOPLE. BHTEN HELD 45 TRAININGS WITH APPROXIMATELY 1,600 ATTENDEES.
COMMUNITY TREATMENT TEAM-SURVEY 500 INDIVIDUALS AT PREVENTION POINT FOR THE DRUG USERS HEALTH SURVEY TO ASCERTAIN THEIR FEEDBACK REGARDING THE SERVICES PROVIDED.
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Board, Officers & Key Employees
| Name (title) | Role | Hours | Compensation |
|---|---|---|---|
Josephine Barilotti Executive Dir. | Officer | 37.5 | $122,979 |
Terence Mcsherry Treasurer | Trustee | 0 | $0 |
Julia Monaco President | Trustee | 0 | $0 |
Kenneth Certa Secretary | Trustee | 0 | $0 |
Glen Bastas Director | Trustee | 0 | $0 |
Clare Ewing Director | Trustee | 0 | $0 |
Financial Statements
| Statement of Revenue | |
|---|---|
| Federated campaigns | $0 |
| Membership dues | $0 |
| Fundraising events | $0 |
| Related organizations | $0 |
| Government grants | $0 |
| All other contributions, gifts, grants, and similar amounts not included above | $2,150 |
| Noncash contributions included in lines 1a–1f | $0 |
| Total Revenue from Contributions, Gifts, Grants & Similar | $2,150 |
| Total Program Service Revenue | $3,681,579 |
| Investment income | $9 |
| Tax Exempt Bond Proceeds | $0 |
| Royalties | $0 |
| Net Rental Income | $3,837 |
| Net Gain/Loss on Asset Sales | $0 |
| Net Income from Fundraising Events | $0 |
| Net Income from Gaming Activities | $0 |
| Net Income from Sales of Inventory | $0 |
| Miscellaneous Revenue | $0 |
| Total Revenue | $3,699,651 |
| Statement of Expenses | |
|---|---|
| Grants and other assistance to domestic organizations and domestic governments. | $0 |
| Grants and other assistance to domestic individuals. | $0 |
| Grants and other assistance to Foreign Orgs/Individuals | $0 |
| Benefits paid to or for members | $0 |
| Compensation of current officers, directors, key employees. | $122,979 |
| Compensation of current officers, directors, key employees. | $92,234 |
| Compensation to disqualified persons | $0 |
| Other salaries and wages | $1,771,310 |
| Pension plan accruals and contributions | $42,922 |
| Other employee benefits | $538,880 |
| Payroll taxes | $155,448 |
| Fees for services: Management | $0 |
| Fees for services: Legal | $289 |
| Fees for services: Accounting | $24,820 |
| Fees for services: Lobbying | $0 |
| Fees for services: Fundraising | $0 |
| Fees for services: Investment Management | $0 |
| Fees for services: Other | $0 |
| Advertising and promotion | $0 |
| Office expenses | $54,411 |
| Information technology | $0 |
| Royalties | $0 |
| Occupancy | $552,620 |
| Travel | $17,245 |
| Payments of travel or entertainment expenses for any federal, state, or local public officials | $0 |
| Conferences, conventions, and meetings | $0 |
| Interest | $3,980 |
| Payments to affiliates | $0 |
| Depreciation, depletion, and amortization | $52,409 |
| Insurance | $0 |
| All other expenses | $38,148 |
| Total functional expenses | $3,717,586 |
| Balance Sheet | |
|---|---|
| Cash—non-interest-bearing | $592,151 |
| Savings and temporary cash investments | $0 |
| Pledges and grants receivable | $617,102 |
| Accounts receivable, net | $321 |
| Loans from Officers, Directors, or Controlling Persons | $0 |
| Loans from Disqualified Persons | $0 |
| Notes and loans receivable | $0 |
| Inventories for sale or use | $0 |
| Prepaid expenses and deferred charges | $0 |
| Net Land, buildings, and equipment | $157,446 |
| Investments—publicly traded securities | $0 |
| Investments—other securities | $0 |
| Investments—program-related | $0 |
| Intangible assets | $0 |
| Other assets | $6,296 |
| Total assets | $1,373,316 |
| Accounts payable and accrued expenses | $306,316 |
| Grants payable | $0 |
| Deferred revenue | $0 |
| Tax-exempt bond liabilities | $0 |
| Escrow or custodial account liability | $0 |
| Loans and other payables to any current Officer, Director, or Controlling Person | $0 |
| Secured mortgages and notes payable | $0 |
| Unsecured mortgages and notes payable | $0 |
| Other liabilities | $0 |
| Total liabilities | $306,316 |
| Net assets without donor restrictions | $1,058,320 |
| Net assets with donor restrictions | $8,680 |
| Capital stock or trust principal, or current funds | $0 |
| Paid-in or capital surplus, or land, building, or equipment fund | $0 |
| Retained earnings, endowment, accumulated income, or other funds | $0 |
| Total liabilities and net assets/fund balances | $1,373,316 |
Peer Organizations
| Organization Name | Assets | Revenue |
|---|---|---|
Anne Arundel County Mental Health Agency Inc Annapolis, MD | $6,530,455 | $20,437,601 |
Affiliated Sante Group Silver Spring, MD | $4,984,188 | $14,378,759 |
Prevention Point Philadelphia Incorporated Philadelphia, PA | $8,102,926 | $17,860,367 |
Gateway Counseling Center Inc Bronx, NY | $20,925,326 | $14,247,606 |
Arundel Lodge Inc Edgewater, MD | $12,300,963 | $12,274,918 |
Mid Shore Mental Health Systems Inc Easton, MD | $5,071,392 | $9,779,116 |
Child And Adolescent Behavioral Health Canton, OH | $4,711,278 | $8,858,550 |
For All Seasons Inc Easton, MD | $4,642,376 | $8,779,165 |
Programs For Parents Inc Newark, NJ | $2,461,285 | $8,590,143 |
Hispanic Counseling Center Inc Hempstead, NY | $5,897,320 | $8,311,111 |
Amudim Community Resources Inc New York, NY | $9,190,985 | $9,020,569 |
Restoration Society Inc Buffalo, NY | $2,700,059 | $6,722,866 |