Northeast Medical Group Inc

TO RENDER AND PROMOTE A HIGH QUALITY OF MEDICAL CARE SERVICES.

SCHEDULE ONORTHEAST MEDICAL GROUP ("NEMG"), ESTABLISHED IN 2010 AS PART OF THE YALE NEW HAVEN HEALTH SYSTEM ("YNHHS"), HAS GROWN TO INCLUDE MORE THAN 2,200 EMPLOYEES INCLUDING OVER 1,600 MEDICAL PROFESSIONALS. YNHHS HAS A FORMAL CLINICAL AFFILIATION AGREEMENT WITH YALE UNIVERSITY SCHOOL OF MEDICINE ("YSM"), A DIVISION OF YALE UNIVERSITY, TO SUPPORT PATIENT CARE, FACULTY, MEDICAL EDUCATION AND CLINICAL RESEARCH. YNHHS IS ALSO CLINICALLY AFFILIATED WITH YSM'S CLINICAL PRACTICE YALE MEDICINE ("YM"), WHICH IS A DIVISION OF YALE UNIVERSITY. AN ACADEMIC AFFILIATE OF YSM, NEMG IS A SYSTEM-WIDE, NOT-FOR-PROFIT MULTISPECIALTY MEDICAL GROUP THAT INCLUDES PHYSICIANS AND ADVANCED PRACTICE CLINICIANS, AS WELL AS SOME YNHHS HOSPITAL-EMPLOYED PHYSICIANS AT GREENWICH, BRIDGEPORT, YALE NEW HAVEN, LAWRENCE + MEMORIAL AND WESTERLY HOSPITALS. ALL NEMG PRACTICES PARTICIPATE IN DAILY SAFETY HUDDLES, SIMILAR TO THOSE CONDUCTED AT EACH OF THE HEALTH SYSTEM'S HOSPITALS, TO INCREASE COMMUNICATION ABOUT POTENTIAL SAFETY CONCERNS. THE SAFETY EFFORTS INCLUDE AMBULATORY PRACTICE EDUCATION AND TRAINING DESIGNED TO INCREASE THE REPORTING OF SAFETY CONCERNS THROUGH AN ONLINE TOOL. ADDITIONALLY, TRAINING HAS RECENTLY BEGUN IN THE PRACTICE OF LEAN PRINCIPLES AND USE OF HUDDLE BOARDS WHICH WILL BE ROLLED OUT ACROSS THE ORGANIZATION.SPECIFIC INITIATIVES CONTINUE TO BE INTRODUCED, IN FY23, TO ADDRESS THE PATIENCE EXPERIENCE ACROSS ALL NEMG PRACTICES, WITH PRACTICES IMPLEMENTING INITIATIVES THAT ADDRESSED PATIENT SATISFACTION AND SERVICE. ONE SUCH INITIATIVE INVOLVES RESPONSE TIMES FOR OUR PATIENTS WHEN COMMUNICATING THRU OUR ON-LINE SYSTEM.TO FURTHER IMPROVE BOTH THE PATIENT AND PROVIDER EXPERIENCE, NEMG'S MEDICAL GROUP PRACTICES CONTINUED TO USE VIRTUAL SCRIBES, TAP AND GO TECHNOLOGY AND ADVANCED DICTATION SOFTWARE. ALL INITIATIVES WERE DESIGNED TO INCREASE DIRECT COMMUNICATION BETWEEN PATIENT AND PROVIDER, INCREASE DOCUMENTATION ACCURACY AND REDUCE THE AMOUNT OF TIME PROVIDERS SPEND IN THE ELECTRONIC MEDICAL RECORD.TO BETTER REFLECT THE DIVERSITY OF OUR PATIENTS AND OUR COMMUNITIES, NEMG, AS PART OF YALE NEW HAVEN HEALTH SYSTEM, CONTINUES TO EXPAND PROGRAMMING THAT ADDRESSES UNCONSCIOUS BIAS, SOCIETAL STIGMA AND LGBTQ AWARENESS. NEMG HAS A DIVERSITY AND INCLUSION COUNCIL THAT FOCUSES ON EDUCATION AND AWARENESS, COMMUNITY OUTREACH AND TALENT MANAGEMENT.