Donor Network Of Arizona

TO MAKE THE MOST OF LIFE THROUGH THE GIFT OF ORGAN AND TISSUE DONATION AND TO CHALLENGE OURSELVES... TO MAKE THE MOST OF LIFE THROUGH THE GIFT OF ORGAN AND TISSUE DONATION AND TO CHALLENGE OURSELVES AND OTHERS EVERYDAY TO REALIZE ARIZONA'S POTENTIAL TO SAVE AND IMPROVE LIVES.

ORGAN RECOVERY & PLACEMENT SERVICES: DONOR NETWORK OF ARIZONA (DNA) MAXIMIZED THE AVAILABILITY OF HIGH QUALITY ORGANS AND TISSUES FOR TRANSPLANT AND RESEARCH BY PROVIDING SERVICES TO DONORS, RECIPIENTS, DONOR FAMILIES, DONOR HOSPITALS, AND TRANSPLANT HOSPITALS. IN 2021, DESPITE THE ONGOING GLOBAL PANDEMIC AND THE MANY CHALLENGES TO THE DONATION PROCESS, DNA HAD ITS SECOND HIGHEST NUMBER OF RECOVERED DONORS, WITH ONLY 3 FEWER DONORS THE RECORD SETTING YEAR IN 2019. DNA FACILITATED THE DONATION AND RECOVERY OF 1,039 ORGANS OF WHICH 860 WERE TRANSPLANTED. THESE ORGANS WERE RECOVERED FROM 315 ORGAN DONORS. IN 2021, 456 PEOPLE RECEIVED TRANSPLANTABLE KIDNEYS, 10 PEOPLE RECEIVED KIDNEYS EN BLOC, 95 PEOPLE RECEIVED TRANSPLANTABLE HEARTS, 206 PEOPLE RECEIVED TRANSPLANTABLE LIVERS, 6 PEOPLE RECEIVED TRANSPLANTABLE LIVER SEGMENTS, 27 PEOPLE RECEIVED TRANSPLANTABLE PANCREATA, 5 PEOPLE RECEIVED TRANSPLANTABLE LUNGS, 52 PEOPLE RECEIVED TRANSPLANTABLE LUNGS EN BLOC, 2 PEOPLE RECEIVED A TRANSPLANTABLE INTESTINE AND 1 PERSON RECEIVED A TRANSPLANTABLE HEART/LUNG EN BLOC. IN ADDITION, THE ORGANIZATION FACILITATED THE IMPORTATION OF 578 TRANSPLANTABLE ORGANS FROM OTHER GEOGRAPHICAL AREAS.

TISSUE & OCULAR RECOVERY & PLACEMENT SERVICES: THE ORGANIZATION ALSO FACILITATED THE DONATION AND RECOVERY OF VARIOUS TISSUES FOR TRANSPLANT PURPOSES.IN 2021, DESPITE THE CONTINUED CHALLENGES PRESENTED BY COVID-19 WHICH RESULTED IN THE DEFERRAL OF DONORS AS WELL AS A DECREASE IN ELECTIVE SURGERIES PERFORMED, 1,651 PEOPLE DONATED BONE, CARDIOVASCULAR, OR SKIN TISSUE. OF THESE, 1,105 PEOPLE DONATED BONE FOR ORTHOPEDIC PURPOSES. AS THE NUMBER ONE RECOVERY AGENCY FOR OUR HEART VALVE RECOVERY PARTNER, WE FACILITATED THE DONATION OF ANOTHER RECORD-SETTING 394 HEART VALVES AFTER SETTING THE PREVIOUS RECORD IN 2020 WITH 387 HEART VALVES PROCURED. HEART VALVES ARE MOST FREQUENTLY TRANSPLANTED IN PEDIATRIC PATIENTS. THERE WERE ALSO 874 SAPHENOUS OR FEMORAL VEINS DONATED IN 2021. THE GENEROSITY OF 1,479 PEOPLE RESULTED IN DONATED SKIN FOR BURN VICTIMS AND RESTORATIVE PROCEDURES. THE 1,651 DONORS ALSO DONATED OTHER CARDIOVASCULAR AND ORTHOPEDIC TISSUES, INCLUDING TISSUES USED TO DECREASE THE LIKELIHOOD OF REJECTION IN ORGAN RECIPIENTS.IN ADDITION, 898 PEOPLE DONATED CORNEAS THAT RESULTED IN 1,009 CORNEAL TRANSPLANTS, OF WHICH 47 WERE PROVIDED GRATIS FOR THOSE WHO COULD NOT AFFORD A TRANSPLANT OTHERWISE, WHILE 211 WERE PROVIDED AT NOMINAL COST TO INTERNATIONAL PATIENTS WHO COULD OTHERWISE NOT AFFORD A TRANSPLANT. THESE DONORS ALSO DONATED SCLERA FOR TRANSPLANTATION PURPOSES.

HOSPITAL DONOR PROGRAM DEVELOPMENT: THE HOSPITAL DONOR PROGRAM DEVELOPMENT DEPARTMENT IS RESPONSIBLE FOR MAXIMIZING THE TOTAL NUMBER OF DONORS RECOVERED FOR TRANSPLANT IN ARIZONA THROUGH THE IMPLEMENTATION OF INDIVIDUALIZED DONOR PROGRAMS BASED ON COMPREHENSIVE HOSPITAL ASSESSMENT, ANALYSIS OF THE DONOR POTENTIAL, THE IMPLEMENTATION OF ONGOING QUALITY PROCESS IMPROVEMENT AND INITIATION AND FOSTERING OF EFFECTIVE RELATIONSHIPS WITHIN THE HEALTHCARE COMMUNITY.CURRENTLY THIS DEPARTMENT HAS 16 FULL-TIME COORDINATORS/ASSOCIATES, A SUPERVISOR, A MANAGER AND ONE DIRECTOR WHO, IN ADDITION TO THE VICE PRESIDENT OF DEVELOPMENT AND REFERRAL SERVICES, PROVIDE EDUCATION AND SERVICES TO OVER 120 HOSPITALS AS WELL AS HOSPICES AND OTHER DONATION REFERRAL ORGANIZATIONS THROUGHOUT ARIZONA. DONOR NETWORK OF ARIZONA (DNA) CONTINUES TO UTILIZE THE BEST PRACTICES AS DEFINED BY THE U.S. DEPARTMENT OF HEALTH AND HUMAN SERVICES' BREAKTHROUGH COLLABORATIVES FOR ORGAN DONATION AND TRANSPLANTATION. THIS INCLUDES ACTIVE PARTICIPATION IN REGIONAL AND NATIONAL IMPROVEMENT EFFORTS. THESE EFFORTS CONTINUE TO HELP US MAXIMIZE CONVERSION RATES, DONORS AND THE NUMBER OF ORGANS TRANSPLANTED PER DONOR IN ARIZONA. IN ADDITION TO ONGOING EDUCATION IN ARIZONA HOSPITALS AND HEALTHCARE ORGANIZATIONS, DNA HOLDS AN ALL-HOSPITAL SYMPOSIUM EVERY OTHER YEAR.SOME KEY HIGHLIGHTS FOR 2021 INCLUDE:-THE HOSPITAL DONOR PROGRAM DEVELOPMENT DEPARTMENT PLAYED A VITAL ROLE IN THE CONTINUATION OF ORGAN AND TISSUE DONATION PROCESSES IN ARIZONA HOSPITALS THROUGHOUT THE COVID-19 PANDEMIC. STAFF WORKED CLOSELY WITH KEY HOSPITAL LEADERS THROUGHOUT THE STATE TO DEVELOP AND IMPLEMENT SURGE PLANNING TO IDENTIFY ONGOING REFERRAL PROCESSES, ENSURE CAPACITY TO ALLOW FOR DONORS IN INTENSIVE CARE UNITS OR OTHER HOSPITAL LOCATIONS IF NECESSARY, NAVIGATE CHANGING VISITATION AND STAFFING REQUIREMENTS AND ACCESS TO NECESSARY MEDICAL EQUIPMENT. -DEVELOPED AND IMPLEMENTED VIDEO-BASED SHORT TRAINING VIDEOS IN PLACE OF IN PERSON EDUCATION AND VARIANCE FOLLOW UP DUE TO HOSPITAL RESTRICTIONS.-ASSEMBLED AND DISTRIBUTED COVID CARE PACKAGES TO HOSPITAL UNITS AT VARIOUS INTERVALS THROUGHOUT THE PANDEMIC. CONTINUED IN PERSON EDUCATION WITH OVER 200 EDUCATION EVENTS AS THERE WAS OPPORTUNITY INCLUDING VIRTUAL CLASSES AND QUARTERLY DONATION AND TRANSPLANTATION WEBINARS. DNA ALSO CONTINUES TO PROVIDE CONTINUING EDUCATION CREDITS THROUGH THE CONTINUING NURSING EDUCATION GROUP (CNEG) FOR THE ADVANCED DONOR NURSE CLASS. INTEGRAL TO MAKING THE MOST OF EVERY OPPORTUNITY TO SAVE AND HEAL LIVES IS DNA'S ABILITY TO TRACK DONATION DATA, REPORT DATA TO HOSPITAL PARTNERS AND OTHERS, AND MAKE STRATEGIC DECISIONS THAT MAXIMIZE OUR ABILITY TO SAVE AND HEAL LIVES. WITH A MANAGER, AND FOUR OTHER STAFF THAT INCLUDE ANALYSTS AND AN ASSOCIATE THE DATA INTELLIGENCE DEPARTMENT IS RESPONSIBLE FOR FACILITATING PROCESS IMPROVEMENT PROJECTS, PROCESSING HOSPITAL REPORTS, ANALYZING AND REPORTING DONATION RELATED DATA FOR THE ENTIRE ORGANIZATION AND MANAGING ELECTRONIC MEDICAL RECORD ACCESS FOR DNA STAFF IN ARIZONA HOSPITALS. 2021 HIGHLIGHTS INCLUDE THE FOLLOWING:-PRODUCED QUARTERLY AND ANNUAL REPORTS FOR ARIZONA HOSPITALS FOCUSED ON OUTCOMES AND POTENTIAL FOR DONATION SYSTEM IMPROVEMENT.-CREATION OF A CONTINUOUS POST-HOC REVIEW OF ALL HOSPITAL DEATHS POSITIVE OR ASSUMED TO HAVE COVID-19, TO ASSESS FOR ORGAN DONATION POTENTIAL ALL COVID-19 POSITIVE, AND ORGAN AND TISSUE DETAILS RESULTS ASSESSMENTS.-BUSINESS INTELLIGENCE REPORTING FOCUSED ON ACTIONABLE METRICS AROUND STAFF DONOR MANAGEMENT GOALS PERFORMANCE, FAMILY CONVERSATION DETAILED METRICS, AND TRANSPLANT CENTER REPORTING.-HELP LEAD THE OPO COMMUNITY IN CREATING A SYSTEM FOR STANDARDIZED DATA COLLECTION AND ASSESSMENT FOR OPO-TO-OPO COMPARISON DATA.

PUBLIC EDUCATION DEPARTMENT THE FOCUS OF OUR PUBLIC EDUCATION DEPARTMENT IS TO INCREASE ORGAN, EYE AND TISSUE DONOR REGISTRATION IN ARIZONA BY CREATING AND EXPANDING PUBLIC OUTREACH PROGRAMS, DISTRIBUTING INFORMATION, AND DEVELOPING AND EXPANDING COMMUNITY PARTNERSHIPS.SOME KEY PUBLIC EDUCATION HIGHLIGHTS INCLUDE:DONATELIFEAZ REGISTRY MORE THAN 4 MILLION PEOPLE HAVE REGISTERED THEIR DECISION TO BE A DONOR ON THE DONATELIFEAZ REGISTRY. MORE THAN 231,000 JOINED THE REGISTRY IN 2021.DONOR NETWORK OF ARIZONA (DNA) PARTNERED WITH HIGH SCHOOLS ACROSS ARIZONA TO PROMOTE DONATION THROUGH THE VIRTUAL HIGH SCHOOL CHALLENGE. STUDENTS LEARNED ABOUT DONATION, EDUCATED THEIR PEERS AND ENCOURAGED OTHERS TO REGISTER AS DONORS. MORE THAN 340 NEW ONLINE REGISTRATIONS AND 914 WEBSITE VISITS CAME FROM HIGH SCHOOLS PARTICIPATING ACROSS THE STATE IN 2021.IN 2021, DNA PARTNERED WITH 119 HOSPITALS, ORGANIZATIONS AND ADOT MVD AND AUTHORIZED THIRD PARTY OFFICES TO CELEBRATE DONATE LIFE MONTH. WE RECEIVED 429 NEW REGISTRATIONS AND 301 REAFFIRMATIONS. DNA CONTINUED TO USE MULTIPLE PORTALS TO ALLOW ARIZONANS TO REGISTER; INCLUDING WEBSITE, MVD, SERVICE ARIZONA, SWIPE TO DONATE LIFE, FORMS AND MAIL. PROVIDED CUSTOMER SERVICE BY PHONE, EMAIL AND MAIL TO ARIZONANS WITH QUESTIONS OR CONCERNS ABOUT DONATION.ARIZONA DEPARTMENT OF TRANSPORTATION MOTOR VEHICLE DIVISION PARTNERSHIPDNA ISSUED DONATE LIFE ARIZONA T-SHIRTS TO ALL THE ADOT MVD EMPLOYEES SO THAT STAFF COULD WEAR THEM AT LEAST TWICE PER MONTH. MVD STAFF WERE ALSO PERMITTED TO WEAR DONATE LIFE BRANDED POLOS AS OFTEN THEY LIKE. ADDITIONALLY, PROVIDED SHIRTS TO AUTHORIZED THIRD PARTIES (ATPS).DNA VISITED, PROVIDED EDUCATION AND ASSESSED NEARLY ALL MVD FIELD OFFICES ACROSS THE STATE OF ARIZONA. DNA CONTINUED DISPLAY BILINGUAL "STORIES OF HOPE AND FACTS ABOUT DONATION WITHIN THE FRAMES SITUATED ATOP TENSA BARRIERS. EASILY READ BY CUSTOMERS AWAITING THEIR TURN IN LINE. DATA SUGGESTS THAT OFFICES DISPLAYING THESE GRAPHICS GENERATE MORE DONOR REGISTRATIONS. DISPLAYED DONOR QUILTS WITHIN SELECT MVD FIELD OFFICES.DNA MONITORED REPORT SHOWING THE OFFICE LOCATION OF EACH NEW DONOR REGISTRATION. CALCULATING THE NEW AND REAFFIRMED REGISTRATIONS AGAINST THE TOTAL NUMBER OF IDS AND DLS ISSUED BY THE OFFICE GIVES US THE DONOR DESIGNATION RATE (DDR) FOR EACH OFFICE, WHICH BETTER INFORMS OUR OUTREACH WITHIN THE OFFICE AND THE COMMUNITY IT SERVES. ESTABLISHED CRITICAL BASELINE OF DONOR DESIGNATION RATES BY LOCATION.IMPLEMENTED AN OPTION TO SINGLE-CLICK AND REGISTER AS A DONOR ON MVD NOW APP DURING DRIVER'S LICENSE OR IDENTIFICATION APPLICATIONS.SENT ATPS A COPY OF RECIPES OF REMEMBRANCE COOKBOOK, A CACTUS-SHAPED COOKIE CUTTER FOR EACH STAFF MEMBER AND AN INVITATION TO PARTICIPATE IN A COOKIE DECORATING CONTEST. WINNERS RECEIVED A CATERED LUNCH AND VISIT FROM OUR MASCOT, REGGIE THE DONOR CACTUS. THIS ACTIVITY RESULTED IN OUR HIGHEST EVER DONOR DESIGNATION RATES FOR THE MONTH OF FEBRUARY, AND RECOGNITION FROM DONATE LIFE AMERICA WITH A PINNACLE AWARD.CELEBRATED DONATE LIFE MONTH AT ALL MVD FIELD OFFICES AND SOME ATPS BY SENDING DECORATING SUPPLIES. THIS RESULTED IN OUR HIGHEST EVER DONOR DESIGNATION RATES FOR THE MONTH OF APRIL.SHOWED APPRECIATED TO OUR MVD AND ATP PARTNERS THROUGH A VARIETY OF APPRECIATION METHODS:- BROWNIES TO CELEBRATE ADOT MVD SAVES LIVES MONTH (AUGUST)- DONATION CALENDARS- "GIVE THANKS TO MVD" THANK YOU CARDS (OVER 500 SENT)- RECOGNITION AND PARTICIPATION IN OUR FIESTA BOWL PARADE ENTRYPROGRAMS WE HAD 115 ACTIVE VOLUNTEERS WHO CONTRIBUTED OVER 55 HOURS OF THEIR TIME IN 2021. CONTINUED ANNUAL VOLUNTEER COMPETENCIES TO DEFINE A SET OF STANDARDS FOR VOLUNTEER KNOWLEDGE AND ENSURE ACCURATE INFORMATION IS BEING COMMUNICATED BY VOLUNTEERS TO POTENTIAL REGISTRANTS. CONTINUED VIRTUAL VOLUNTEER MEETINGS TO ENGAGE VOLUNTEERS, PROVIDE ONGOING EDUCATION, ANSWER QUESTIONS AND GIVE TIPS. ONBOARDED 21 NEW VOLUNTEERS THROUGH ONLINE TRAINING MODULE. COMMUNICATED IMPORTANT INFORMATION AND DETAILS ON PROGRAMS THROUGH MONTHLY VOLUNTEER E-NEWSLETTER.CONTINUED THE MULTICULTURAL COMMITTEE, COMPRISED OF STAFF MEMBERS AND OUTSIDE PARTNERS FROM DIFFERENT COMMUNITIES IN ARIZONA, AND INCREASED SUBCOMMITTEE INVOLVEMENT. THE COMMITTEE PARTICIPATED IN VARIOUS IN-PERSON EVENTS TO REACH, EDUCATE AND REGISTER DIVERSE COMMUNITIES. DIGITAL OUTREACH AND EFFORTS WERE HELD THROUGHOUT THE YEAR. MEMBERS JOINED AND CONTINUED PARTNERSHIP WITH AMAT (THE ASSOCIATION FOR MULTICULTURAL AFFAIRS IN TRANSPLANTATION).CONTINUED SPONSORING DONATE LIFE HOLLYWOOD- SUPPORTED DONATION IN FILMS AND STREAMING CONTENT THROUGH SOCIAL MEDIA ENGAGEMENTMEDIA AND COMMUNICATIONSDONATE LIFE ARIZONA IS ACTIVE ON SOCIAL MEDIA ON A VARIETY OF PLATFORMS. CURRENT NUMBERS AS OF DEC. 2021:- DONATE LIFE ARIZONA FACEBOOK PAGE: 13,451 LIKES- DONE VIDA FACEBOOK PAGE: 1,892 LIKES- DONOR NETWORK OF ARIZONA FACEBOOK PAGE: 1,014 FOLLOWERS- TWITTER: 2,858 FOLLOWERS- INSTAGRAM: 2,085 FOLLOWERS- YOUTUBE: 491,000 VIEWSEARNED 37 MEDIA STORIES. IMPLEMENTED NEW MEDIA METRICS TRACKING SYSTEM: MELTWATER.WROTE AND DISTRIBUTED SEVEN NEWSLETTERS: - ADOT MVD CONNECTION (2)- HEALTH CARE CONNECTION (2)- EMERGENCY PROFESSIONALS CONNECTION (1)- FUNERAL HOME CONNECTION (2)- YEAR-IN-REVIEW (1)ADDITIONALLY ASSISTED WITH PHYSICIAN ENGAGEMENT E-BLAST (2). CREATED A GENERAL EBLAST SENT QUARTERLY TO PROMOTE DONATION TO THE GENERAL PUBLIC. OPEN RATES AVERAGED BETWEEN 24-35%.RECORDED AND EDITED 19 EPISODES OF TIM TALKS TO ENHANCE TRANSPARENCY AND THE FREQUENCY OF INTERNAL COMMUNICATION.OTHER VIDEO PROJECTS INCLUDED:- ON-DEMAND EDUCATION (13)- BRA DAY- ELECTRONIC MEDICAL RECORDS TRAININGPUBLIC EDUCATION CONTINUED PARTNERSHIP WITH DONOR FAMILY SERVICES TO HONOR DONORS AND THEIR FAMILIES WHO GAVE THE GIFT OF LIFE AND HEALING. PUBLIC EDUCATION CREATED 25 DONOR TRIBUTE VIDEOS.DESIGNED AND PRINTED A DONATION CALENDAR TO HONOR AND CELEBRATE DONOR FAMILIES AND RECIPIENTS. DONATION CALENDARS, ALONG WITH HOLIDAY MINTS AND CARD, WERE PROVIDED TO DONATION PARTNERS IN DECEMBER.RECIPES OF REMEMBRANCE WAS CREATED TO COMMEMORATE DONORS THROUGH SHARING FAMILY TRADITIONS AND MEALS. THE 120-PAGE COOKBOOK FEATURED A RECIPE, PHOTO AND WORDS OF TRIBUTE FROM NEARLY 100 DONOR FAMILIES. PROMOTED RECIPES OF REMEMBRANCE TO PARTNERS AND THROUGH SOCIAL MEDIA POSTS.DONOR NETWORK OF ARIZONA EVENTSPARTICIPATED AND/OR COORDINATED SIGNATURE IN-PERSON EVENTS PROMOTING DONATION; SUCH AS THE FIESTA BOWL PARADE. PARTICIPATED IN VIRTUAL EVENTS PROMOTING DONATION LIKE DONATE LIFE MONTH KICKOFF AND DONATE LIFE DAY AT THE CAPITOL.PARTNERED WITH DONOR FAMILY SERVICES TO HOST A VIRTUAL DONOR REMEMBRANCE, AN EVENT TO GATHER AND HONOR ARIZONA DONOR FAMILIES, IN THE FALL OF 2021. THIS HALF HOUR VIRTUAL EVENT HONORED OVER 200 DONORS FROM 2020. TOTAL VIEWS EXCEEDED 1,100 IN THE FIRST 24 HOURS. CELEBRATED NATIONAL MULTIETHNIC DONOR AWARENESS MONTH VIRTUALLY THROUGH SOCIAL MEDIA AND VIRTUAL MEETINGS. FOR LATINO HERITAGE MONTH, DONATELIFEAZ AND DONEVIDAAZ SHARED GRAPHICS DEBUNKING MISCONCEPTIONS AND DONATION STORIES OF LATINO FAMILIES ON SOCIAL MEDIA. CELEBRATED DONATION CHAMPIONS, RECOGNIZING HEALTHCARE, VOLUNTEER, FUNERAL HOME AND OTHER PARTNERS, BY GIVING AWARDS TO THOSE WHO GO ABOVE AND BEYOND IN THEIR WORK TO SUPPORT DONATION.