M I K I D Mentally Ill Kids In Distress

MIKID IMPROVES THE BEHAVIORAL HEALTH AND WELLNESS OF CHILDREN AND YOUTH THROUGH A FAMILY-CENTERED APPROACH.

MENTALLY ILL KIDS IN DISTRESS (MIKID) IS A NONPROFIT 501(C)(3), FAMILY RUN BEHAVIORAL HEALTH ORGANIZATION WITH EIGHT (8) SITES ACROSS THE STATE LICENSED BY THE ARIZONA DEPARTMENT OF HEALTH SERVICES AS AN OUTPATIENT TREATMENT CENTER. IN 2022, MIKID WILL BEGIN TO PROVIDE SERVICES IN PUEBLO, COLORADO WITH ADDITIONAL SITES PLANNED. MIKID WAS FOUNDED IN 1987 THROUGH GRASSROOTS EFFORTS TO SUPPORT FAMILIES AND THEIR CHILDREN WHO HAVE BEHAVIORAL HEALTH ISSUES, BY SUE GILBERTSON, A PARENT OF A CHILD DIAGNOSED WITH A SERIOUS EMOTIONAL DISTURBANCE, WHO COULD NOT FIND THE SUPPORT AND CARE HER FAMILY, OR HER CHILD NEEDED. MIKID SERVICES EXPANDED TO NOW INCLUDE: RESPITE CARE, FAMILY SUPPORT, LIFE SKILLS TRAINING, YOUTH PEER (CONT'D ON SCH O) SUPPORT AND OUTPATIENT COUNSELING THROUGHOUT THE STATE.MIKID IS WHAT IS KNOWN IN THE INDUSTRY AS A "FAMILY RUN ORGANIZATION." TO MAINTAIN THIS CATEGORY OF RECOGNITION, MIKID IS GOVERNED BY A BOARD OF DIRECTORS COMPRISED OF OVER 50% OF MEMBERS BEING PARENTS AND/OR CAREGIVERS TO CHILDREN COPING WITH BEHAVIORAL HEALTH ISSUES, AND REQUIRES ALL STAFF PROVIDING FAMILY SUPPORT AS THEIR PRIMARY JOB TO HAVE THE SAME "LIVED-EXPERIENCE" AS THE BOARD. IN ADDITION, EMPLOYMENT PREFERENCE FOR ANY POSITION IS GIVEN TO INDIVIDUALS WITH "LIVED-EXPERIENCE."MIKID HAS A STRONG MISSION AND VISION WITH A FOCUS ON SUPPORTING FAMILIES. IN 2021, MIKID IS ESPECIALLY FOCUSED ON PREVENTING FAMILIES FROM BEING TORN APART. THIS FEDERAL INITIATIVE, THE FAMILY PREESERVATION ACT, REQUIRES THE TYPES OF SERVCIES MIKID PROVIDES. MIKID'S CURRENTLY OPERATING LICENSED SITES ARE IN PHOENIX, CASA GRANDE, TUCSON, NOGALES, YUMA, KINGMAN, BULLHEAD CITY, AND SIERRA VISTA ARIZONA. MIKID ALSO CONTINUES TO EXPAND ACCESS THROUGHOUT THE STATE WITH A FOCUS ON SERVING RURAL AREAS. MIKID PROVIDES AN ARRAY OF SUPPORT TO FAMILIES WHO HAVE CHILDREN WHO ARE LIVING WITH A MENTAL HEALTH CHALLENGE. MIKID IS INVESTED IN WORKING WITH PARTNERS IN THE COMMUNITY TO STRENGTHEN THE BEHAVIORAL HEALTH CONTINUUM OF CARE. MIKID IS A 'TRAUMA-INFORMED COMPANY.' THIS APPROACH IS AT THE CORE OF THE MISSION AND VISION OF MIKID. TO MAKE THIS A REALITY, MIKID HAS INVESTED IN INCORPORATING A NUMBER OF EVIDENCE BASED MODELS OF CARE, AS WELL AS BEST PRACTICES TO ENSURE QUALITY AND SUCCESSFUL TREATMENT OUTCOMES. IN 2020-1, MIKID ENHANCED THE ORGANIZATIONAL CHART BY ADDING A STATEWIDE CLINICAL DIRECTOR AND PROMOTING A MANAGER TO A STATEWIDE PROGRAM MANAGEMENT ROLE. THESE TWO CHANGES WILL ENSURE BOTH CLINICAL AND PROGRAM QUALITY, AS WELL AS PROVIDE A SEAMLESS EXPANSION OF SERVICES THROUGHOUT THE STATE. A STAFF DEVELOPMENT DIRECTOR POSITION WAS ADDED TO ENHANCE THE SKILLS AND KNOWLEDGE OF THE STAFF. THIS POSITION REDUCES TURNOVER AND INCREASES STAFF RETENTION. LASTLY, AN INTAKE SPECIALIST AND CLINICAL COUNSELOR WERE ADDED TO MEET THE DIVERSE NEEDS OF OUR CLIENTS AND FAMILIES. MIKID CONTINUES TO ACHIEVE GREAT RESULTS USING AN EVIDENCED BASED MANAGEMENT TOOL AND APPROACH CALLED THE BALANCED SCORECARD APPROACH (NORTON AND KAPLAN, 1992). THIS MODEL RECOGNIZES FOUR PERSPECTIVES (CUSTOMER, PROCESSES / SYSTEMS, FINANCIAL MANAGEMENT, AND KNOWLEDGE / GROWTH) IN GUIDING INTERVENTION AND MEASUREMENT TO DRIVE PERFORMANCE. MIKID HAS DEVELOPED SCORECARDS FOR EACH SERVICE AREA. DATA COLLECTED, INCLUDING TREATMENT OUTCOMES ARE SHARED WITH ALL OF MIKID'S CUSTOMERS. MIKID LEADERS ARE USING DATA TO DRIVE DECISION MAKING TO POSITIVELY IMPACT VALUE FOR ALL STAKEHOLDRERS.MIKID SERVED OVER 4,000 INDIVIDUALS IN FY21 ENDING SEPTEMBER 30, 2021. MOST NOTABLY, SERVICE WAS NOT DISRUPTED DURING THE PANDEMIC AS SITES REMAINED OPEN IN THE STATE 98% OF THE YEAR. SPECIAL ATTENTION WAS PAID TO SAFETY FOR FAMILIES, CHILDREN AND STAFF ALIKE. FY21 WAS A CHALLENGING YEAR FOR OUR FAMILIES AND STAFF WITH THE PANDEMIC CRISIS THROUGHOUT THE WORLD. IN LIGHT OF THE CHALLENGES ASSOCIATED WITH THE PANDEMIC, MIKID WAS STILL ABLE TO PROVIDE FACE TO FACE BEHAVIORAL HEALTH SERVICE, AND TELEHEALTH SERVICE TO FAMILIES IN 76 CITIES. OUR FAMILIES DID NOT HAVE ANY DELAY IN SERVICES AND WERE PROVIDED CONTINUOUS EDUCATION AND RESOURCES THROUGHOUT THE YEAR. MOST NOTABLY, NO CHILDREN RECEIVING SUPPORT FROM MIKID REQUIRED INPATIENT HOSPITALIZATION IN 2021. WITH MIKID STAFF DEMONSTRATING INCREDIBLE RESILIENCE AND EFFICIENCIES, FY 2021 GROWTH WAS ACCOMPLISHED WITH 20 FEWER STAFF POSITIONS AS THE PREVIOUS YEAR. MIKID'S THREE MAJOR CONTRACTS WERE ONCE AGAIN INCREASED OR LEVEL FUNDED DURING THE CONTRACT YEAR. MIKID'S ARRAY OF BILLED SERVICES HAS CONTINUED TO INCREASE, PROVIDING A MORE DIVERSE FUNDING BASE. THE PSN (PARENT SUPPORT NOW) PROGRAM IS OFFERED IN EIGHT (8) ADDITIONAL COUNTIES IN SOUTHERN AZ. AGES OPENED IN SOUTHERN AZ VARY BASED ON THE DEMOGRAPHICAL NEEDS IN EACH COUNTY. WE ARE NOW SERVICING, IN ADDITION TO MOHAVE, THE FOLLOWING COUNTIES: YUMA, LA PAZ, COCHISE, PINAL, GRAHAM, YAVAPAI, SANTA CRUZ AND MARICOPA. PIMA COUNTY IS CURRENTLY CONSIDERING ACCEPTANCE OF THE PSN PROGRAM.MIKID'S TRANSITIONAL AGE YOUTH (TAY) PROGRAM HAS EXPANDED WITH NEW POSITIONS AND LEADERSHIP TO APPROVE THE QUALITY OF THE PROGRAM AND CONTINUES TO EXPAND FURTHER IN 2021.MIKID STAFF CONTINUE TO BE ACTIVELY INVOLVED IN STATEWIDE COMMITTEES AND TASK FORCES TO PROMOTE POLICIES AND PRACTICES THAT INCREASE THE QUANTITY AND QUALITY OF SERVICES TO CHILDREN AND SERVICES WITH A FOCUS ON THOSE PROVIDED BY FAMILY AND PEER RUN ORGANIZATIONS.OVERALL, MIKID IS A STRONG ORGANIZATION WITH EVIDENCE OF A POSITIVE CULTURE DEMONSTRATING RESPONSIBLE GROWTH BASESD ON THE MISSION AND VISION. LASTLY, MIKID CONDUCTED A STRATEGIC PLANNING PROCESS WHICH INCLUDED TEN LEADERS AND SEVEN BOARD MEMBERS IN NOVEMBER OF 2020. THE KEY OUTCOMES OF THAT PROCESS REAFFIRMED THE VISION DRIVEN BY PASSION AND ADVOCACY. A COMMITMENT TO THE CORE SERVICES REMAINS AT THE CORNERSTONE OF MIKID'S IDENTITY. IN ADDITION, GROWTH WILL BE REALIZED BY A NUMBER OF INITIATIVES TO EXPAND ADDIITONAL COMPONENTS OF THE ARRAY OF CONTINUUM OF CARE SERVICES - BOTH IN CURRENT MARKETS AND NEWLY IDENTIFIED ONES.