Ohi West Inc

TO IMPROVE THE HEALTH OF OUR COMMUNITY BY PROVIDING SAFE, QUALITY HEALTHCARE SERVICES IN AN ATMOSPHERE OF CARING.

BAYFRONT HEALTH ST. PETERSBURG PROVIDES HIGH-QUALITY INPATIENT, OUTPATIENT AND EMERGENCY HEALTHCARE TO THE RESIDENTS OF PINELLAS COUNTY FLORIDA THROUGH ITS HOSPITAL AND VARIOUS OUTPATIENT FACILITIES. WE HAVE SERVED OUR COMMUNITY'S HEALTHCARE NEEDS SINCE 1910. BAYFRONT HEALTH ST. PETERSBURG DELIVERS COMPREHENSIVE HEALTHCARE SERVICES IN ITS 480-BED JCAHO ACCREDITED ACUTE CARE HOSPITAL AND PHYSICIAN OFFICES, AS WELL AS ITS STATE-ACCREDITED LEVEL TWO ADULT TRAUMA CENTER, THE ONLY ONE IN THE ST. PETERSBURG REGION. DURING THE FISCAL YEAR ENDED SEPTEMBER 30, 2021, BAYFRONT HEALTH ST. PETERSBURG FACILITIES PROVIDED 75,150 DAYS OF INPATIENT CARE, WHILE SUPPORTING 40,897 OUTPATIENT VISITS AND 46,883 EMERGENCY DEPARTMENT VISITS. IN ACCORDANCE WITH ITS MISSION, BAYFRONT HEALTH ST. PETERSBURG PROVIDED EXTENSIVE CARE TO PATIENTS WHO MEET ITS CHARITY CARE GUIDELINES WITHOUT CHARGE OR AT AMOUNTS LESS THAN ITS ESTABLISHED RATES. BAYFRONT HEALTH ST. PETERSBURG ALSO OFFERS COMMUNITY EDUCATION, SCHOOL INITIATIVES AND SUPPORT GROUPS. AS A NOT-FOR-PROFIT HEALTHCARE PROVIDER, THE CULTURE OF CARING AT BAYFRONT HEALTH ST. PETERSBURG TOUCHES THE LIVES OF MANY THROUGHOUT PINELLAS COUNTY. BAYFRONT HEALTH ST. PETERSBURG'S PHYSICIANS, EMPLOYEES AND VOLUNTEERS KNOW THAT HEALTHCARE EXTENDS BEYOND THE WALLS OF THE HOSPITAL. OUR DEDICATED MEDICAL PROFESSIONALS AND VOLUNTEERS CONTRIBUTE TO THE COMMUNITY OUTSIDE THE ORGANIZATION, EDUCATING THEIR NEIGHBORS AND DELIVERING MEDICAL CARE TO OTHERS IN THE REGION. BAYFRONT HEALTH ST. PETERSBURG DEMONSTRATES A COMMITMENT TO PROMOTING HEALTH, WELL-BEING AND A CARING SPIRIT THROUGHOUT THE COMMUNITY BY ORGANIZING AND OFFERING SERVICES RANGING FROM WELLNESS EVENTS AND SCREENINGS, TO FLU SHOTS AND HIGH SCHOOL PHYSICALS. THESE ACTIVITIES BRING LITTLE OR NO PAYMENT TO OUR HOSPITAL, BUT ARE SUSTAINED BECAUSE THEY ARE VALUABLE TO OUR REGION AND SUPPORT OUR MISSION. COMMUNITY PROGRAMS AND SERVICES: COMMUNITY OUTREACH SUPPORT / EDUCATION GROUPS COMMUNITY WELLNESS COMMUNITY HEALTH FAIRS PASTORAL OUTREACH & SPIRITUAL CARE VALUE TO THE COMMUNITY FISCAL YEAR 2021: BY OFFERING THE BEST QUALITY OF CARE, RESPONDING TO COMMUNITY NEEDS AND CONCENTRATING RESOURCES IN AREAS THAT TRULY MAKE A DIFFERENCE, BAYFRONT HEALTH ST. PETERSBURG MAINTAINS A RICH TRADITION OF PROVIDING A BENEFIT TO THE COMMUNITY. OUR COMMUNITY BENEFIT EFFORT IS A MEASURED APPROACH TO MEETING IDENTIFIED COMMUNITY HEALTH NEEDS, PARTICULARLY IN THE VULNERABLE, UNINSURED AND UNDERSERVED COMMUNITIES. AS A NOT-FOR-PROFIT, COMMUNITY-BASED ORGANIZATION, BAYFRONT HEALTH ST. PETERSBURG IS DEDICATED TO IMPROVING THE HEALTH AND WELL-BEING OF THE PEOPLE WE SERVE. THROUGH OUR EDUCATION, RESEARCH AND PATIENT CARE PROGRAMS, AND THE BAYFRONT HEALTH ST. PETERSBURG COMMUNITY GRANT PROGRAM, BAYFRONT HEALTH ST. PETERSBURG HOSPITAL FOCUSED ON MEETING THE NEEDS OF THE PINELLAS COUNTY COMMUNITY. THE SPECIFIC NEEDS TARGETED BY THESE PROGRAMS WERE IDENTIFIED THROUGH THE EXPERIENCE OF COMMUNITY HOSPITAL LEADERSHIP, NEIGHBORHOOD OUTREACH AND ASSESSMENTS THAT IDENTIFIED HEALTH NEEDS IN THE COMMUNITIES SERVED BY THE HOSPITAL ALONG WITH HOSPITAL DATA. AS A RESULT, BAYFRONT HEALTH ST. PETERSBURG HOSPITAL SUPPORTS A VARIETY OF PROGRAMS FOR AT-RISK POPULATIONS, FEDERALLY DESIGNATED MEDICALLY UNDERSERVED AREAS AND SPECIAL NEEDS GROUPS, AS WELL AS FOR THE BROADER COMMUNITY. COMMUNITY OUTREACH ACTIVITIES INCORPORATED SUPPORT/EDUCATION GROUPS; WELLNESS CLASSES; CLINICAL SCREENINGS THROUGH TELEHEALTH AND ASSESSMENTS; MEDICAL EDUCATION; WOMEN, CHILDREN AND SENIOR HEALTH INITIATIVES; PUBLIC PROGRAM ENROLLMENT ASSISTANCE AND POST-ACUTE CARE FOR HOMELESS AND UNINSURED; AND SCHOOL INITIATIVES. BAYFRONT HEALTH ST. PETERSBURG AWARDED MORE THAN $107,000 IN GRANT FUNDING FOR SEVEN COMMUNITY PROGRAMS, WHICH LAUNCHED IN APRIL 2022. AMONG THE PROGRAMS ARE THOSE THAT: . PROVIDE EDUCATION ON HEALTH BEHAVIOR MODIFICATIONS TO SUPPORT PATIENTS IN LOWERING A1C LEVELS, BMI, AND BLOOD PRESSURE . REACH FOOD INSECURE POPULATIONS EXPERIENCING TRANSPORTATION OR MOBILITY BARRIERS THAT PREVENT THEM FROM RECEIVING RESOURCES FROM TRADITIONAL FOOD PANTRIES . SUPPORT MENTAL HEALTH FIRST AID FOR THE HOMELESS . TARGET DRUG OVERDOSE FATALITIES - THE LEADING CAUSE OF DEATH IN PINELLAS COUNTY IN 2020 - THROUGH NALOXONE KITS AND EDUCATIONAL INFORMATION BAYFRONT HEALTH ST. PETERSBURG IS COMMITTED TO CHARITY CARE, WHICH IS THE PROVISION OF MEDICAL ATTENTION AND SERVICES TO THE REGION'S MOST VULNERABLE AND UNINSURED, REGARDLESS OF A PATIENT'S ABILITY TO PAY, A PATIENT'S INSUFFICIENT HEALTH INSURANCE COVERAGE OR THE EXISTENCE OF ANY GOVERNMENT-SPONSORED PROGRAMS COVERING THE FULL COST OF SERVICES. IN FISCAL YEAR 2021, BAYFRONT HEALTH ST. PETERSBURG PROVIDED $12,293,846 IN CHARITY CARE, $7,443,556 IN COMMUNITY BENEFIT PROGRAMS AND $22,772,402 IN MEDICAID SHORTFALLS. RESPONDING TO A PANDEMIC - COVID-19 THROUGHOUT THE COVID-19 PUBLIC HEALTH EMERGENCY, BAYFRONT HEALTH ST. PETERSBURG HAS REFLECTED ITS CORE MISSION TO IMPROVE THE HEALTH AND QUALITY OF LIFE OF THE INDIVIDUALS AND COMMUNITIES WE SERVE. AS PART OF THE ORLANDO HEALTH HEALTHCARE SYSTEM, BAYFRONT HEALTH ST. PETERSBURG HAS DEVISED PROTOCOLS AND DELIVERED LIFESAVING CARE THAT PROTECTED ITS PATIENTS, VISITORS, TEAM MEMBERS AND COMMUNITIES. LIKE MANY HEALTHCARE SYSTEMS ACROSS THE UNITED STATES, ORLANDO HEALTH CONTINUES TO EXPERIENCE AND RESPOND TO OPERATIONAL AND FINANCIAL CHALLENGES RELATED TO THE CURRENT OUTBREAK OF COVID-19. SINCE MARCH 2020, ORLANDO HEALTH HAS BEEN TRACKING DAILY THE NUMBER OF COVID-19 INPATIENTS. THE HIGHEST NUMBER OF COVID-19 INPATIENTS WAS DURING THE DELTA VARIANT SURGE IN AUGUST AND SEPTEMBER 2021, PEAKING AT 760 INPATIENTS ON AUGUST 20, 2021, REPRESENTING NEARLY A THIRD OF TOTAL INPATIENTS. THE CORONAVIRUS AID, RELIEF AND ECONOMIC SECURITIES (CARES) ACT PROVIDER RELIEF FUND WAS SIGNED INTO LAW TO PROVIDE TEMPORARY AND LIMITED RELIEF TO INDIVIDUALS AND BUSINESSES IMPACTED BY THE COVID-19 OUTBREAK, INCLUDING THE APPROPRIATION OF FUNDS FOR HEALTHCARE PROVIDERS FOR REIMBURSEMENT OF EXPENSES AND LOST REVENUE ATTRIBUTABLE TO COVID-19. THROUGH SEPTEMBER 30, 2021, ORLANDO HEALTH HAD RECEIVED DISTRIBUTIONS OF APPROXIMATELY $83 MILLION UNDER THE CARES ACT PROVIDER RELIEF FUND. THE HEALTHCARE SYSTEM HAS TAKEN NUMEROUS STEPS IN RESPONSE TO THE COVID-19 PANDEMIC THAT REFLECT ITS ORGANIZATIONAL CULTURE. WHAT FOLLOWS ARE BUT A FEW OF THE MANY WAYS ORLANDO HEALTH INNOVATED AND ADAPTED AS IT FACED COVID-19. CARING FOR PATIENTS: TO CARE FOR PATIENTS IN ITS HOSPITALS AND OUTPATIENT CENTERS, ORLANDO HEALTH DEVISED A MULTIPRONGED APPROACH THAT INCLUDES INSTITUTING SAFETY MEASURES TO LIMIT THE SPREAD OF THE VIRUS WITHIN ITS FACILITIES. EMERGENCY MEDICINE PHYSICIANS AND DISASTER-RESPONSE EXPERTS ENGAGED TO PREPARE FOR PATIENT SURGES TO KEEP UP WITH SUPPLY AND WORKFORCE DEMANDS. THE HEALTHCARE SYSTEM ALSO ESTABLISHED TESTING CENTERS FOR PATIENTS AT SELECT LOCATIONS. AS VACCINES BECAME AVAILABLE, ORLANDO HEALTH STOOD UP SEVERAL VACCINATION SITES FOR COMMUNITY MEMBERS AND TEAM MEMBERS. BY SEPTEMBER 30, 2021, THE ORGANIZATION HAD ADMINISTERED APPROXIMATELY 132,000 VACCINATIONS. KEEPING PATIENTS AND TEAM MEMBERS SAFE: ORLANDO HEALTH'S SUPPLY CHAIN TEAM CONTINUES TO WORK DILIGENTLY TO SECURE NEEDED SUPPLIES FROM TRUSTED AND VETTED SOURCES, AND ENSURE ALL HOSPITALS IN THE ORGANIZATION ARE TRACKING SUPPLIES AT EACH SITE AND ROUTING EQUIPMENT AND SUPPLIES WHERE THEY ARE MOST NEEDED. ON A DAILY BASIS, SUPPLY CHAIN MANAGEMENT REVIEWS CRITICAL SUPPLIES SUCH AS PERSONAL PROTECTIVE EQUIPMENT (PPE), DIAGNOSTIC TESTING PRODUCTS AND EQUIPMENT TO MANAGE ANTICIPATED VOLUMES. THE HEALTHCARE SYSTEM MAINTAINS OVER 150 DAYS ON HAND OF KEY PPE, INCLUDING MASKS, GOWNS AND GLOVES. MANAGEMENT BELIEVES IT HAS A SUFFICIENT SUPPLY OF PPE TO MEET ITS CURRENT NEEDS BUT EXPECTS CONTINUED HIGH DEMAND. MAINTAINING AN ENGAGED WORKFORCE: AS THE PANDEMIC CONTINUED, ORLANDO HEALTH FACED CONTINUING PRESSURES ON ITS NURSE STAFFING, WHICH ACCOUNTS FOR MORE THAN 20% OF THE TEAM MEMBER POPULATION. SIMILAR TO OTHER HEALTHCARE SYSTEMS ACROSS THE NATION, ORLANDO HEALTH HAD A VOLUNTARY RN TURNOVER RATE THAT WAS THE HIGHEST IN DECADES. IN RESPONSE, THE ORGANIZATION HAS UNDERTAKEN SEVERAL IMPROVEMENT ACTIVITIES TO REIMAGINE NURSING PAY MODELS, ENHANCE WORKFORCE DEVELOPMENT PARTNERSHIPS, INVEST IN THE EDUCATION AND UPSKILLING OF TEAM MEMBERS, AND ACCELERATE HIRING AND ONBOARDING PROCESSES. THROUGHOUT THE WAVES OF COVID-19 SURGES, THE HEALTHCARE SYSTEM HAS IMPLEMENTED PROGRAMS TO RECOGNIZE THE COMMITMENT OF TEAM MEMBERS. DURING JANUARY THROUGH MARCH 2021, ORLANDO HEALTH DEVELOPED AN APPRECIATION PAY PROGRAM TO REWARD THOSE BEDSIDE NURSES AND RESPIRATORY THERAPIST WORKING IN EXCESS OF THEIR NORMAL WORKLOAD AT A COST OF NEARLY $20 MILLION. DURING THE SURGE IN THE SUMMER OF 2021, THE ORGANIZATION OFFERED CRITICAL SHIFT BONUSES TO TEAM MEMBERS WILLING TO WORK ADDITIONAL SHIFTS AT A COST OF MORE THAN $7 MILLION. AS A RESULT OF THESE EFFORTS, ORLANDO HE