Reading Hospital

TO PROVIDE COMPASSIONATE, ACCESSIBLE, HIGH QUALITY, COST EFFECTIVE CARE TO THE COMMUNITY: TO PROMOTE HEALTH; TO EDUCATE HEALTHCARE PROFESSIONALS; AND TO PARTICIPATE IN APPROPRIATE CLINICAL RESEARCH.

INPATIENT CARE - 203,050 PATIENT DAYS READING HOSPITAL PROVIDES 725 BEDS FOR PROVISION OF COMPREHENSIVE INPATIENT, OUTPATIENT, AND EMERGENT CARE. INPATIENT CARE IS PROVIDED IN 2 CRITICAL CARE UNITS, 2 INTERMEDIATE CARE UNITS, 3 ACUTE REHABILITATION UNITS, AND 13 MEDICAL SURGICAL UNITS WITH SUB-SPECIALTIES THAT INCLUDE ONCOLOGY, NEUROLOGY, CARDIOLOGY, HEART FAILURE, ORTHOPEDICS, TRAUMA, BARIATRIC SURGERY, AND MEDICAL COMPLEXITY. IN ADDITION, READING HOSPITAL PROVIDES COMPREHENSIVE MATERNAL CHILD HEALTH SERVICES THAT INCLUDE OBSTETRICS, NEONATAL INTENSIVE CARE, INPATIENT PEDIATRIC MEDICAL SURGICAL CARE, AND PEDIATRIC EMERGENCY SERVICES. INPATIENT SERVICES ARE SUPPORTED BY HOSPITAL-BASED HEMODIALYSIS, APHERESIS, AND VASCULAR ACCESS SERVICES. READING HOSPITAL INPATIENT CARE OFFERS THE FOLLOWING HIGH LEVEL SERVICES TO SUPPORT COMMUNITIES WITHIN BOTH ITS PRIMARY AND SECONDARY MARKETS: 1.REGIONAL CANCER, CARDIAC, AND PRIMARY STROKE CENTERS 2.REGIONAL TRANSPLANT (KIDNEY AND LIVER) CENTER 3.TRAUMA LEVEL 1 CENTER (ONLY LEVEL 1 CENTER WITHIN THE COUNTY) 4.REGIONAL LEVEL III NEONATAL INTENSIVE CARE UNIT 5.VIRTUAL INTENSIVE CARE UNIT (VICU) 6.CHARITY CARE PROGRAM IN ADDITION, READING HOSPITAL INPATIENT CARE IS ALIGNED WITH SYSTEM PROGRAMS TO IMPROVE POST DISCHARGE CARE OUTCOMES, CARE ACROSS THE CONTINUUM FROM INPATIENT TO AMBULATORY SETTING, AND DECREASED READMISSION, INCLUDING 1.COMPREHENSIVE POPULATION HEALTH SERVICES 2.TOWER HEALTH STREET MEDICINE PROGRAM - A PROGRAM TO PROVIDE HEALTH SERVICES AND PREVENTATIVE CARE TO HOMELESS POPULATION WITHIN THE COMMUNITY 3.TELE-HEALTH SUPPORT OF HEART FAILURE PATIENT POPULATION TO HELP PREVENT READMISSIONS THROUGH THE REMOTE MONITORING OF BP AND WEIGHT READING HOSPITAL WAS MAGNET DESIGNATED FOR NURSING AND PATIENT CARE EXCELLENCE IN 2016 AND IS CURRENTLY IN THE REDESIGNATION PROCESS; THIS NATIONAL LEVEL DESIGNATION BY THE AMERICAN NURSES CREDENTIALING CENTER IS RENEWED EVERY FOUR YEARS. THIS DESIGNATION INDICATES THAT READING HOSPITAL INPATIENT UNITS, EMERGENCY DEPARTMENT, PERIOPERATIVE SERVICES, AND AMBULATORY CARE DEPARTMENTS EXCEED NATIONAL BENCHMARKS FOR NURSING QUALITY INDICATORS, PATIENT SATISFACTION WITH NURSING CARE, AND NURSE SATISFACTION. EMERGENCY CARE - 100,166 EMERGENCY ROOM VISITS READING HOSPITAL EMERGENCY DEPARTMENT PROVIDES EMERGENCY, URGENT AND PRIMARY CARESERVICES TO OUR COMMUNITY "24/7/365," REGARDLESS OF ABILITY TO PAY. VOLUME TO RH EMERGENCY DEPARTMENT RANKS IT AMONG THE TOP THREE IN THE STATE OF PENNSYLVANIA YEAR AFTER YEAR. AS THE AREA'S ONLY ACCREDITED LEVEL 1 TRAUMA CENTER, RH ALSO PROVIDES IMMEDIATE ACCESS THROUGH ITS EMERGENCY DEPARTMENT TO ALL SPECIALTY SERVICES, FROM TRAUMA SURGEONS TO PLASTIC SURGEONS, AND ALL AREAS OF SPECIALTY CARE. THE HOSPITAL ALSO HAS A PEDIATRIC AND PSYCHIATRIC EMERGENCY DEPARTMENT. IN ADDITION TO ITS TRAUMA CERTIFICATION, RH IS THE ONLY HOSPITAL IN THE REGION TO HAVE MADE A COMMITMENT TO ACCREDITED CARE IN STROKE AND CHEST PAIN. THE HOSPITAL ALSO IS A CENTER OF EXCELLENCE WITH 24/7 CERTIFIED RECOVERY SPECIALISTS ON SITE TO PROVIDE WARM HAND-OFFS TO PATIENTS WITH OPIOID AND OTHER SUBSTANCE USE DISORDERS. THE DEPARTMENT OFFERS SEXUAL ASSAULT NURSE EXAMINER (SANE) PROGRAM WITH THE BERKS COUNTY DISTRICT ATTORNEY TO ASSIST VICTIMS OF SEXUAL ASSAULT. THE HOSPITAL ALSO HAS AN EMERGENCY MEDICINE TRAINING PROGRAM, PARAMEDIC SCHOOL AND NURSING PROGRAM.

OPERATING ROOM - 17,935 TOTAL SURGERIES READING HOSPITAL OPERATES IN A MARKET SERVED BY NEARLY 20 SPECIALTY, INVESTOR-OWNED FACILITIES, WHICH CARVE OUT THE BEST PAYING INSURANCE PLANS, THE HIGHEST MARGIN PROCEDURES, AND THE LEAST COMPLICATED PATIENTS TO SERVE. BY CONTINUING TO PROVIDE A FULL-SERVICE SURGICAL SERVICE, RH OFFERS THE MOST ADVANCED SURGICAL OPTIONS, FROM ROBOTIC ASSISTED, MINIMALLY INVASIVE SURGERY TO A FULL SPECTRUM OF OUTPATIENT SURGICAL OPTIONS. AND TO ENSURE OUR COMMUNITY HAS ACCESS TO SURGICAL SPECIALTIES THAT MAY BE EXPERIENCING SHORTAGES ELSEWHERE IN THE COUNTRY. RH SUPPORTS ITS SURGEONS IN THEIR FELLOWSHIP TRAINING AND RECRUITS AND RETAINS SURGEONS IN AREAS LIKE PLASTIC SURGERY - AVAILABLE ONLY DURING LIMITED HOURS OR NOT AT ALL, IN OTHER HOSPITALS IN ITS MARKET.

MCGLINN CANCER INSTITUTE 28,786 PROCEDURES THE MCGLINN CANCER INSTITUTE, LOCATED WITHIN THE READING HOSPITAL, IS PRIMARILY AN OUT-PATIENT FACILITY WHICH HOUSES THE SECTIONS OF RADIATION ONCOLOGY, HEMATOLOGY/ONCOLOGY, AND GYNECOLOGICAL ONCOLOGY. THE ANNUAL TOTAL OF PATIENTS WHO ARE DIAGNOSED AND/OR TREATED HERE APPROXIMATES 1600. UPON DIAGNOSIS, A NURSE NAVIGATOR CONTACTS EACH PATIENT TO OFFER INFORMATION AND SUPPORT. MOST PATIENTS ARE SEEN IN ONE OF OUR MULTI-DISCIPLINARY CLINICS BASED ON THE TYPE OF MALIGNANCY DIAGNOSED. THIS INCLUDES THORACIC, MALIGNANT HEMATOLOGY, BREAST, GENITO-URINARY, GYNECOLOGICAL, CUTANEOUS MALIGNANCIES, AND GASTRO-INTESTINAL CLINICS - MOST HELD ON A WEEKLY BASIS. EVERY CLINIC HAS ITS SPECIFIC TEAM OF PROVIDERS - SURGEONS, RADIATION ONCOLOGISTS, MEDICAL ONCOLOGISTS, RADIOLOGISTS, PATHOLOGISTS, NURSE NAVIGATORS, GENETIC COUNSELORS, AND PHYSICAL THERAPISTS - WHO CONFER AND COLLABORATE TO DESIGN A UNIQUE TREATMENT PLAN FOR EACH INDIVIDUAL PATIENT. EVERY CASE IS REVIEWED FOR POSSIBLE INCLUSION IN ONE OF THE MANY CLINICAL TRIALS OFFERED ON SITE. ONCE A PLAN OF ACTION HAS BEEN RECOMMENDED BY THE TEAM, THE PATIENT IS SEEN IN CONSULT BY THE PROVIDERS WHO WILL BE RESPONSIBLE FOR HIS/HER COURSE OF TREATMENT. MCGLINN CANCER INSTITUTE IS ACCREDITED BY THE COMMISSION ON CANCER AS A COMPREHENSIVE COMMUNITY CANCER PROGRAM. THE MEDICAL ONCOLOGY PRACTICE IS CERTIFIED BY THE AMERICAN SOCIETY OF CLINICAL ONCOLOGY THROUGH ITS QUALITY ONCOLOGY PRACTICE INITIATIVE (QOPI) AND THE RADIATION ONCOLOGY DEPARTMENT IS CERTIFIED BY THE AMERICAN COLLEGE OF RADIOLOGY. IN ADDITION, THE BREAST PROGRAM AT READING HOSPITAL IS ACCREDITED BY THE NATIONAL ACCREDITATION PROGRAM FOR BREAST CENTERS. THE CANCER CENTER OFFERS A THREE-YEAR HEMATOLOGY/ONCOLOGY FELLOWSHIP PROGRAM AND STUDENTS FROM VARIOUS PROGRAMS (EX: JEFFERSON UNIVERSITY, GWYNEDD MERCY UNIVERSITY, ARCADIA UNIVERSITY) ARE ASSIGNED CLINICAL ROTATIONS AT MCGLINN FOR GENETIC COUNSELING, RADIATION THERAPY TECHNOLOGY, AND PHYSICIAN ASSISTANT TRAINING.

EXPENSES INCURRED IN PROVIDING VARIOUS OTHER MEDICALLY NECESSARY HEALTHCARE SERVICES INCLUDE BUT ARE NOT LIMITED TO: REVENUE EXPENSE RADIOLOGY 183,615,510 30,935,796 REHABILITATION/PHYSICAL THERAPY 49,791,285 25,292,025 TRAUMA CENTER 4,970,690 3,068,372 TRANSPLANT CENTER 187,399 2,833,726 PHARMACY 52,532,766 44,459,819 READING HOSPITAL PROVIDES SERVICES TO ALL INDIVIDUALS IN A NON- DISCRIMINATORY MANNER REGARDLESS OF RACE, COLOR, CREED, SEX, NATIONAL ORIGIN, OR ABILITY TO PAY. FY20: READING HOSPITAL SAW A LARGE DECREASE IN REVENUE DUE TO THE POSTPONEMENT OF NON-URGENT PROCEDURES AND THE CANCELLATION OF ELECTIVE SURGERIES. OFFSITE LABS, RADIOLOGY CENTERS AND PHYSICIAN PRACTICES WERE CLOSED CAUSING A DECREASE IN PATIENT VISITS. OPERATING EXPENSES INCREASED DUE TO THE HIGH DEMAND FOR PERSONAL PROTECTIVE EQUIPMENT (PPE) FOR STAFF AND PATIENTS AND OTHER COVID RELATED EXPENSES. A STRONG EMPHASIS WAS PLACED ON SAFETY FOR OUR PATIENTS AND STAFF. AS A HEALTHCARE ORGANIZATION, WE WORKED TO INFORM THE COMMUNITY THAT DELAYING HEALTHCARE NEEDS PLACES AN INDIVIDUAL'S HEALTH AT RISK. READING HOSPITAL INVESTED IN EXPANDING DIGITAL, VIRTUAL ANDTELEHEALTH SERVICES TO STAY CONNECTED WITH THEIR PATIENTS. FY21: THROUGHOUT THE MANY CHALLANGES WE HAVE FACED DURING THE PANDEMIC, READING HOSPITAL EMPLOYEES CONTINUE TO DO WHAT IT TAKES TO SUPPORT THEIR PEERS AND PROVIDE EXCELLENT CARE FOR OUR PATIENTS. READING HOSPITAL CONTINUES TO RESPOND TO THE SURGES THAT HAVE OCCURRED THROUGHOUT FY21 WHICH PUTS A GREATER DEMAND ON STAFFING AND INCREASED SUPPLY COSTS RELTING TO PERSONAL PROTECTIVE EQUIPMENT. THE GREATER DEMAND ON STAFFING HAS CREATED SALARY CHALLANGES WHICH ESCALATED COSTS. READING HOSPITAL CONTINUES TO RELY ON OUR WORKFORCE LABOR POOL TO HELP US MEET THE STAFFING CHALLENGES. THE INCREASED SUPPLY COSTS REALTING TO PERSONAL PROTECTIVE EQUIPMENT STILL CONTINUE AS CHANGES HAVE OCCURRED IN REGARDS TO THE REQUIREMENTS FOR ADDITIONAL PROTECTIVE EQUIPMENT, AND SOCIAL DISTANCING.