Community Care Alliance

WE SUPPORT IND. AND FAMILIES IN THEIR EFFORTS TO MEET ECONOMIC, SOCIAL AND EMOTIONAL CHALLENGES.

COMMUNITY SUPPORT AND RECOVERY PROGRAMS -WITH THE GOAL OF HELPING PEOPLE LIVE AS INDEPENDENTLY AND FULLY INTEGRATED WITHIN THE COMMUNITY AS POSSIBLE AND REDUCING HOSPITALIZATIONS AND INSTITUTIONAL CARE, THE COMMUNITY SUPPORT PROGRAM (CSP) PROVIDES CLINICAL AND SUPPORT SERVICES TO INDIVIDUALS WITH LONG-TERM MENTAL ILLNESS AND/OR SUBSTANCE USE NEEDS. A TOTAL OF 806 INDIVIDUALS WERE ENROLLED IN CSP, 654 IN THE INTEGRATED HEALTH HOME PROGRAM, AND 152 IN THE ASSERTIVE COMMUNITY TREATMENT PROGRAM. CSP PROVIDED OVER 32,000 CASE MANAGEMENT APPOINTMENTS WITH CLIENTS THESE SESSIONS TOTALED OVER 6700 HOURS OF FACE-TO-FACE 1227 HOURS OF TELEHEALTH. MENTAL HEALTH PSYCHIATRIC REHABILITATIVE RESIDENCES SERVE AS TRANSITIONAL PLACEMENTS FOR PEOPLE DISCHARGED FROM LONG-TERM HOSPITALIZATION WHO REQUIRE 24/7 SUPPORT IN ORDER TO DEVELOP INDEPENDENT LIVING SKILLS. SERVICES PROVIDED BY MHPRR SERVED 43 CLIENTS. TO SUPPORT THE COMMUNITY SUPPORT PROGRAM CLIENTS, THE WELLNESS AND RECOVERY CENTER PROVIDES PEER, THERAPEUTIC, AND HEALTH AND WELLNESS GROUPS. OVER THE COURSE OF THE YEAR, 51 CLIENTS PARTICIPATED IN 175 GROUPS TOTALING 177 HOURS. AT EVERGREEN ASSISTED LIVING FACILITY, 24 CLIENTS WITH BEHAVIORAL HEALTH ISSUES WERE CARED FOR. ADDITIONALLY, MOST EVERGREEN AND MHPRR RESIDENTS ALSO RECEIVED SUPPORT FROM THE ACT AND IHH PROGRAMS.

ACUTE SERVICES - OUR ADULT INTAKE DEPARTMENT PROVIDES COMPREHENSIVE SCREENING AND ASSESSMENT SERVICES TO RESIDENTS IN THE NORTHERN RI AREA. THE INTAKE DEPARTMENT COMPLETED 295 FACE-TO-FACE BIOPSYCHOSOCIAL ASSESSMENTS THROUGH OPEN ACCESS. EMERGENCY SERVICES COMPLETED 165 CRISIS ASSESSMENTS DURING WEEKDAYS ON ACTIVE CLIENTS AND 65 ASSESSMENTS ON INDIVIDUALS WHO WERE NOT ACTIVE WITH CCA. THE AFTER-HOURS MOBILE CRISIS CLINICIANS COMPLETED 17 ASSESSMENTS IN THE COMMUNITY. EMERGENCY SERVICES IS A KEY POINT OF ENTRY TO TREATMENT AND AFFORDS ACCESS TO THE VAST ARRAY OF SERVICES OFFERED THROUGHOUT THE AGENCY. OTHER PROGRAMS ARE DESIGNED TO REDUCE UNNECESSARY USE OF HOSPITAL-BASED SERVICES. THE ACUTE STABILIZATION UNIT ADMITTED 667 INDIVIDUALS, PROVIDING RESPITE, 24/7 ACCESS TO RN SUPPORT, CASE MANAGEMENT, AND MEDICAL PRESCRIBER COORDINATION. MORE THAN HALF OF THESE CLIENTS, 361, WERE EMERGENCY ROOM DIVERSIONS REFERRED FROM OUR PARTNERS AT THE BH LINK. BH-LINK, A COMPREHENSIVE CRISIS UNIT FOR RHODE ISLANDERS EXPERIENCING MENTAL HEALTH AND/OR SUBSTANCE USE RELATED CRISES, SERVED 1,652 ASSESSMENTS AND 1,554 DIVERSION REFERRALS. ADDITIONALLY, VARIOUS LEVELS OF RECOVERY SUPPORTS ARE OFFERED IN THE RESIDENTIAL TREATMENT PROGRAM, THE INTENSIVE OUTPATIENT PROGRAMS, WHICH SERVED 130 INDIVIDUALS AND RECOVERY HOUSING PROGRAM, WHICH SERVED 45 INDIVIDUALS. 198 INDIVIDUALS WERE ADMITTED TO THE RESIDENTIAL SUBSTANCE USE TREATMENT PROGRAMS (WILSON AND JELLISON HOUSES) AND APPROXIMATELY 50% OF CLIENTS COMPLETED THE PROGRAM, ALL WITH REFERRALS TO COUNSELING AT LESS RESTRICTIVE LEVELS OF CARE; AND 53% OF THESE ENTERING SOBER/RECOVERY BASED LIVING ARRANGEMENTS. IN CONJUNCTION WITH OUR RECOVERY HOUSING PROGRAM AND 942-STOP GRANT, A MUCH HIGHER PERCENTAGE OF WILSON HOUSE CLIENTS HAVE BEEN ABLE TO MAKE SAFER AND HEALTHIER TRANSITIONS TO LESS RESTRICTIVE LEVELS OF CARE THAN IN PREVIOUS YEARS.

SOCIAL HEALTH SERVICES -SOCIAL HEALTH SERVICES ADDRESS ISSUES THAT GO BEYOND PHYSICAL HEALTH AND PROVIDES SUPPORTS FOR MULTIPLE FACTORS THAT INCLUDE EDUCATION, EMPLOYMENT, HOUSING, INCOME AND SOCIAL STATUS, AND RELATIONSHIPS, TO NAME JUST A FEW. 129 INDIVIDUALS STAYED AT THE SHELTER29 INDIVIDUALS, 40 FAMILIES, 69 ADULTS AND 60 CHILDREN. IN THIS LAST YEAR, WE HAVE ALSO OPENED THE LGBTQ SHELTER AND THE NORTHERN RHODE ISLAND SHELTER. SINCE OPENING IN JULY, THE LGBTQ SHELTER HAS SERVED 30 INDIVIDUALS. SINCE THE OPENING OF THE NORTHERN RHODE ISLAND SHELTER IN DECEMBER OF 2022, IT HAS SERVED 31 INDIVIDUALS AND 12 FAMILIES. THE FAMILY SUPPORT CENTER SERVED 2854 HOUSEHOLDS REPRESENTING 7481 INDIVIDUALS. THIS PROGRAM OFFERS BASIC NEEDS ASSISTANCE TO LOW INCOME, WOONSOCKET HOUSEHOLDS OFFERING ASSESSMENTS, GUIDED REFERRALS, ADVOCACY AND FINANCIAL ASSISTANCE TO STRENGTHEN FINANCIAL CONDITION. THE EMPLOYMENT AND TRAINING PROGRAMS HELP PEOPLE GET BACK INTO THE WORKFORCE, INCLUDING SKILLS-BUILDING CLASSES, WORK READINESS, JOB SHADOWING AND JOB PLACEMENT AND ACADEMIC ENRICHMENT. PROJECT LEARN PROVIDED ESL, GED AND BASIC SKILLS CLASSES TO 134 INDIVIDUALS WITH 12 STUDENTS GAINING EMPLOYMENT AND 42 RETAINING EMPLOYMENT. 46 PARTICIPATED IN ESL CLASSES AND 63 PARTICIPATED IN ADULT BASIC EDUCATION CLASSES. 22 RECEIVED CERTIFICATION WITH NORTH STAR DIGITAL LITERACY. THE HARBOUR YOUTH CENTER PROVIDED CAREER ENGAGEMENT OPPORTUNITIES TO 75 YOUTH WHO PARTICIPATED IN OUR SUMMER JOBS PROGRAM. 20 PARTICIPANTS COMPLETED OUR PAID CAREER-TRAINING PROGRAM. 45 NEWLY ENROLLED AND A TOTAL OF 80 SERVED AS WORKFORCE INNOVATION OPPORTUNITIES ACT (WIOA) YOUTH. 10 YOUTH WERE REFERRED TO OUR YOUTH DEVELOPMENT SERVICES (YDS) AND VOLUNTARY EXTENSION OF CARE (VEC) PARTNERSHIP WITH DEPARTMENT OF CHILDREN YOUTH AND FAMILIES. 8 YOUTH PARTICIPATED IN CLINICAL SUPPORT SERVICES IN THE YOUTH CENTER ON MORE THAN ONE OCCASION AND OVER 150 CLINICAL REFERRALS. 350 VISITS WERE MADE TO THE YOUTH CENTER, 1278 UNDUPLICATED CLIENTS SERVICES WERE DELIVERED INCLUDING REFERRALS, WORKFORCE DEVELOPMENT, WORK-BASED LEARNING, CLINICAL SUPPORTS, SOCIAL/EMOTIONAL EDUCATION, SECONDARY AND POST-SECONDARY SUPPORTS, ETC. CCA PARTNERS WITH OTHER CAP AGENCIES TO PROVIDE RI WORKS PROGRAMMING TO ASSIST AN AVERAGE OF 86 LOW-INCOME CLIENTS FACING BARRIERS TO EMPLOYMENT PER MONTH. OUR SAFE HAVEN PROGRAM, A WARMING DROP-IN CENTER FOR INDIVIDUALS WHO ARE UNHOUSED OR INSECURELY HOUSED, SERVED 2515 UNDUPLICATED CLIENTS (50% WERE HOMELESS). 137,668 VISITS WERE MADE TO THE SERENITY CENTER, A PEER-RUN RECOVERY SUPPORT CENTER. SERENITY HELPED 10 CLIENTS GET INTO RECOVERY HOUSING, 2145 CLIENTS RECEIVED GROUP AND INDIVIDUAL PEER SESSIONS, 20 CLIENTS WERE ASSISTED TO ENROLL IN DETOX/TREATMENT, 619 CLIENTS RECEIVED CLOTHING, 58 INTAKES WERE DONE, 134 CLIENTS USED SERENITY JOB SEARCH COMPUTERS, AND 20 SOCIAL EVENTS WERE HELD. AGAPE HIV SUPPORTS PROGRAM SERVED 47 CLIENTS.

FAMILY WELL-BEING AND PERMANENCY- OUR BEHAVIORAL HEALTH PROGRAMS PROVIDE FAMILY-CENTERED, TRAUMA-INFORMED CARE INCLUDING OFFICE-BASED CLINICAL SERVICES FOR CHILDREN AND FAMILIES STRUGGLING WITH BEHAVIORAL HEALTH ISSUES, AND INTENSIVE, COMMUNITY-BASED SERVICES FOR INDIVIDUALS IN ACUTE DISTRESS AND AT HIGH RISK OF HARM TO SELF OR OTHERS. LAST YEAR, THE ADULT GENERAL OUTPATIENT PROGRAM SERVED 910 CLIENTS. IN OUR CHILDREN'S OUTPATIENT PROGRAM, 788 CHILDREN RECEIVED SERVICES, AND OUR ENHANCED OUTPATIENT SERVICES PROGRAM WORKED WITH 163 CHILDREN LAST YEAR. THE HEALTHY TRANSITIONS TEAM PROVIDES A COMPREHENSIVE ARRAY OF SERVICES TO YOUNG PEOPLE AGED 16-25 WITH SERIOUS MENTAL HEALTH CONCERNS OR CO-OCCURRING DISORDERS IN THEIR TRANSITION FROM ADOLESCENCE INTO ADULTHOOD. THIS TEAM WORKED WITH 76 CLIENTS LAST YEAR. IN PIPBHC (PROMOTING THE INTEGRATION OF PRIMARY AND BEHAVIORAL HEALTHCARE), OUR PROVIDERS HELPED 78 CLIENTS IMPROVE SHOW RATES FOR APPOINTMENTS, ENROLL WITH AN FQHC, ENSURE COMPLETION OF YEARLY PHYSICALS AND LAB WORK, AND MANAGE MENTAL AND PHYSICAL HEALTH SYMPTOMS.THE CHILDREN'S WELFARE PROGRAMS COLLABORATE WITH THE DEPARTMENT OF CHILDREN, YOUTH, AND FAMILIES TO REDUCE CHILD ABUSE AND NEGLECT. THE FAMILY CARE COMMUNITY PARTNERSHIP IS DCYF'S PRIMARY PREVENTION PROGRAM, AIMING TO PROVIDE FAMILIES WITH THE SERVICES AND SUPPORT THEY NEED TO AVOID DCYF INVOLVEMENT. LAST YEAR, OUR FCCP PROGRAM WORKED WITH 329 FAMILIES. INTENSIVE FAMILY PRESERVATION (IFP) PROVIDES SUPPORT TO FAMILIES WITH CHILDREN WHO ARE AT RISK OF PLACEMENT BY DCYF, FAMILIES PREPARING FOR REUNIFICATION, AND FAMILIES WHICH HAVE BEEN RECENTLY REUNIFIED. 83 FAMILIES WERE SERVED BY IFP LAST YEAR. THE NORTHERN RHODE ISLAND VISITATION CENTER (NRIVC) PROVIDES SUPERVISED VISITATION SERVICES FOR DCYF-INVOLVED FAMILIES WHO ARE ACTIVELY WORKING TOWARD REUNIFICATION, AND PROVIDED THESE SERVICES TO 46 FAMILIES LAST YEAR. FAMILIES WITH CHILDREN AGED FROM BIRTH TO TWO YEARS WITH DCYF INVOLVEMENT CAN RECEIVE VISITATION SERVICES BY NURTURING EARLY CONNECTIONS (NEC) AS THEY WORK TOWARD REUNIFICATION, OR STABILITY AS AN ALTERNATE PERMANENCY PLAN IS ESTABLISHED. LAST YEAR, 26 FAMILIES WORKED WITH THE NEC PROGRAM. THE TREATMENT FOSTER CARE PROGRAM WORKED WITH 34 FOSTER CHILDREN AND FOSTER FAMILIES LAST YEAR.IN OUR EARLY CHILDHOOD PROGRAMS, EARLY INTERVENTION PROVIDED SERVICES FOR THE GROWTH AND DEVELOPMENT OF INFANTS AND TODDLERS UNTIL AGE 3 WHO HAVE A DEVELOPMENTAL DISABILITY OR DELAY IN ONE OR MORE AREAS. EI WORKED WITH 446 CHILDREN LAST YEAR. IN FIRST CONNECTIONS, HOME VISITS ARE PROVIDED TO PREGNANT WOMEN, AND TO FAMILIES WITH CHILDREN UP TO AGE THREE. AVAILABLE SERVICES INCLUDE HEALTH EDUCATION, CHILD WELLNESS SCREENINGS, AND CONNECTIONS WITH HEALTHCARE SERVICES, SOCIAL SERVICES AND COMMUNITY RESOURCES. LAST YEAR, FIRST CONNECTIONS RECEIVED 1,446 REFERRALS AND ENROLLED 507 CLIENTS. HEALTHY FAMILIES AMERICA IS A PROGRAM WITH LONG-TERM SUPPORT FOR FAMILIES WITH CHILDREN UP TO AGE FOUR. LAST YEAR, THIS PROGRAM PROVIDED 47 FAMILIES WITH SERVICES FOR PRENATAL MOMS, SUPPORT FOR BONDING AND ATTACHMENT WITH NEWBORNS, CHILD DEVELOPMENT INFORMATION AND ACTIVITIES, AND REFERRALS TO COMMUNITY RESOURCES.