The Better Business Bureau Inc

Organization Overview

The Better Business Bureau Inc is located in Phoenix, AZ. The organization was established in 1945. According to its NTEE Classification (S40) the organization is classified as: Business & Industry, under the broad grouping of Community Improvement & Capacity Building and related organizations. As of 12/2021, Better Business Bureau Inc employed 161 individuals. This organization is an independent organization and not affiliated with a larger national or regional group of organizations. Better Business Bureau Inc is a 501(c)(6) and as such, is described as a "Business League, Chambers of Commerce, or Real Estate Board" by the IRS.

For the year ending 12/2021, Better Business Bureau Inc generated $16.9m in total revenue. This organization has experienced exceptional growth, as over the past 7 years, it has increased revenue by an average of 14.7% each year . All expenses for the organization totaled $14.2m during the year ending 12/2021. While expenses have increased by 13.5% per year over the past 7 years. They've been increasing with an increasing level of total revenue. You can explore the organizations financials more deeply in the financial statements section below.

Mission & Program ActivityExcerpts From the 990 Filing

TAX YEAR

2021

Describe the Organization's Mission:

Part 3 - Line 1

TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST. THE BUREAU ACCOMPLISHES THIS BY: CREATING A COMMUNITY OF TRUSTWORTHY BUSINESSES, SETTING STANDARDS FOR MARKETPLACE TRUST, ENCOURAGING AND SUPPORTING BEST PRACTICES, CELEBRATING ROLE MODELS, AND DENOUNCING SUBSTANDARD MARKETPLACE BEHAVIOR.

Describe the Organization's Program Activity:

Part 3 - Line 4a

SETTING AND UPHOLDING HIGH STANDARDS FOR FAIR AND HONEST BUSINESS BEHAVIOR. BUSINESSES THAT EARN BBB ACCREDITATION CONTRACTUALLY AGREE AND ADHERE TO THE ORGANIZATION'S HIGH STANDARDS FOR TRUST. INCORPORATED LOCALLY IN 1938, YOUR BBB SERVES COMMUNITIES IN CENTRAL, NORTHERN AND WESTERN ARIZONA AND IS SUPPORTED BY OVER 11,949 BBB ACCREDITED BUSINESSES. BBB PROVIDES OBJECTIVE ADVICE, FREE BUSINESS REVIEWS, CHARITY REVIEWS AS WELL AS EDUCATIONAL INFORMATION ON TOPICS AFFECTING MARKETPLACE TRUST. ADDITIONALLY, BBB PROVIDES FREE DISPUTE RESOLUTION SERVICES, INCLUDING MEDIATION AND ARBITRATION, TO REALIZE ITS VISION OF A MARKETPLACE WHERE BUYERS AND SELLERS CAN TRUST EACH OTHER.


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Board, Officers & Key Employees

Name (title)Compensation
Matthew M Fehling
President & CEO
$478,907
John G Ponder
VP & Cao
$395,224
Chad R Frank
VP Of Strategy
$223,619
Michael Sedio
VP & COO
$181,256
Koriann Morales
VP & Cpo
$175,660
Curt Hench
CFO
$172,800

Outside Vendors & Contractors

Vendor Name (Service)Compensation
Commit Agency
Advertising
$263,732
Council Of Better Business Bureau
Governing Board Services
$337,596
Ryley Carlock And Applewhite
Legal Services
$111,865
View All Vendors

Financial Statements

Statement of Revenue
Federated campaigns$0
Membership dues$0
Fundraising events$0
Related organizations$0
Government grants $1,586,500
All other contributions, gifts, grants, and similar amounts not included above$0
Noncash contributions included in lines 1a–1f $0
Total Revenue from Contributions, Gifts, Grants & Similar$1,586,500
Total Program Service Revenue$14,836,345
Investment income $0
Tax Exempt Bond Proceeds $0
Royalties $0
Net Rental Income -$2,507
Net Gain/Loss on Asset Sales $0
Net Income from Fundraising Events $0
Net Income from Gaming Activities $0
Net Income from Sales of Inventory $0
Miscellaneous Revenue$0
Total Revenue $16,919,340

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