Contact Helpline Inc

Organization Overview

Contact Helpline Inc, operating under the name Contact Care Line Inc, is located in Oak Ridge, TN. The organization was established in 1973. According to its NTEE Classification (F40) the organization is classified as: Hot Lines & Crisis Intervention, under the broad grouping of Mental Health & Crisis Intervention and related organizations. As of 12/2021, Contact Care Line Inc employed 23 individuals. This organization is an independent organization and not affiliated with a larger national or regional group of organizations. Contact Care Line Inc is a 501(c)(3) and as such, is described as a "Charitable or Religous organization or a private foundation" by the IRS.

For the year ending 12/2021, Contact Care Line Inc generated $386.5k in total revenue. This organization has experienced exceptional growth, as over the past 7 years, it has increased revenue by an average of 31.1% each year . All expenses for the organization totaled $339.7k during the year ending 12/2021. While expenses have increased by 29.3% per year over the past 7 years. They've been increasing with an increasing level of total revenue. You can explore the organizations financials more deeply in the financial statements section below.

Mission & Program ActivityExcerpts From the 990 Filing

TAX YEAR

2021

Describe the Organization's Mission:

Part 3 - Line 1

PROVIDES FREE, CONFIDENTIAL CRITICAL SUPPORT BY TRAINED VOLUNTEER LISTENERS FOR PEOPLE IN CRISIS OR NEED. DAILY TELEPHONE WELFARE-CHECK SERVICE FOR THE ELDERLY, HANDICAPPED, AND THOSE LIVING ALONE. PROVIDE REFERRALS TO APPROPRIATE SOCIAL SERVICE AGENCIES. PROVIDE ACTIVE LISTENING TRAINING.

Describe the Organization's Program Activity:

Part 3 - Line 4a

THE CONTACT TRAINED VOLUNTEER TELEPHONE CRISIS WORKERS PROVIDED CONFIDENTIAL ACTIVE LISTENING SUPPORT, COUNSELING AND REFERRALS TO MENTAL HEALTH PROFESSIONALS AND OTHER SOCIAL SERVICES AGENCIES. THE HELPLINE IS AVAILABLE EVERY DAY FROM 8 A.M. TO 11 P.M.ACCOUNTS FOR APPROXIMATELY 60% OF PROGRAM SERVICE EXPENSE.


THE CONTACT TRAINED VOLUNTEER TELEPHONE WORKERS MADE DAILY PHONE CALLS TO SENIOR CITIZENS, HANDICAPPED PERSONS AND THOSE LIVING ALONE TO PROVIDE THEM WITH SOCIAL CONTACT, REMINDERS, AND TO CHECK ON THEIR WELL-BEING. EMERGENCY MEASURES ARE TAKEN IF CONTACT IS NOT MADE. ACCOUNTS FOR APPROXIMATELY 30% OF PROGRAM SERVICE EXPENSE


CONTACT PROVIDES AN INTENSIVE "HOW TO ACTIVELY LISTEN" TRAINING PROGRAM AT LEAST TWICE A YEAR TO THE COMMUNITY. THE TRAINING CONSISTS OF TWENTY HOURS OF INSTRUCTION AND PRACTICE COVERING TOPICS SUCH AS GRIEF, DEPRESSION, SEXUAL ASSAULT, DOMESTIC VIOLENCE, SUICIDE, AND SUBSTANCE ABUSE.ACCOUNTS FOR APPROXIMATELY 10% OF PROGRAM SERVICE EXPENSE.


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Board, Officers & Key Employees

Name (title)Compensation
W Bruce Marshall
Executive Director
$55,667
Aaron Free
Secretary
$0
Kelly Callison
President
$0
Blake Overton
Vice-President
$0
Casey Barrio
Treasurer
$0
Lindsey Mcelvy
Reassurance Coordinator
$0

Financial Statements

Statement of Revenue
Federated campaigns$27,000
Membership dues$0
Fundraising events$0
Related organizations$0
Government grants $323,978
All other contributions, gifts, grants, and similar amounts not included above$35,464
Noncash contributions included in lines 1a–1f $0
Total Revenue from Contributions, Gifts, Grants & Similar$386,442
Total Program Service Revenue$0
Investment income $27
Tax Exempt Bond Proceeds $0
Royalties $0
Net Rental Income $0
Net Gain/Loss on Asset Sales $0
Net Income from Fundraising Events $0
Net Income from Gaming Activities $0
Net Income from Sales of Inventory $0
Miscellaneous Revenue$0
Total Revenue $386,469

Grants Recieved

Over the last fiscal year, we have identified 2 grants that Contact Helpline Inc has recieved totaling $42,200.

Awarding OrganizationAmount
United Way Of Anderson County Inc

Oak Ridge, TN

PURPOSE: PROG OPERATING COST

$34,400
East Tennessee Foundation

Knoxville, TN

PURPOSE: GEN/OPER SUPPORT

$7,800
View Grant Recipient Profile

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