Highmark Health

AS THE PARENT ENTITY OF A BLENDED HEALTH ORGANIZATION, HIGHMARK HEALTH'S MISSION IS TO MAKE HEALTH CARE EASILY ACCESSIBLE, UNDERSTANDABLE AND AFFORDABLE.

SEE SCHEDULE O HIGHMARK HEALTH'S MISSION, VISION, GOALS AND CORE BEHAVIORS MISSION: OUR MISSION IS TO CREATE A REMARKABLE HEALTH EXPERIENCE, FREEING PEOPLE TO BE THEIR BEST. VISION: OUR VISION IS A WORLD WHERE EVERYONE EMBRACES HEALTH. GOAL: TO REINVENT HEALTH. WE WILL ACHIEVE THAT THROUGH LIVING HEALTH, A NEW MODEL FOR HEALTH CARE. CORE BEHAVIORS: - CUSTOMER FIRST -- WE PLACE THE CUSTOMER AT THE CENTER OF EVERYTHING WE DO. - TRANSFORMATIONAL LEADERSHIP -- WE ARE DRIVEN TO CREATE THE FUTURE OF HEALTH CARE. - TRUST WORKING TOGETHER -- WE COLLABORATE TO ACHIEVE SHARED SUCCESS. - PURPOSEFUL EXECUTION -- WE VALUE OUTCOMES, NOT ACTIVITY. INTRODUCTION TO HIGHMARK HEALTH HIGHMARK HEALTH IS THE PARENT ORGANIZATION OF A BLENDED HEALTH SYSTEM THAT INCLUDES THE ALLEGHENY HEALTH NETWORK AND HIGHMARK INC. HIGHMARK HEALTH PROVIDES STRATEGIC, OPERATIONAL AND ADMINISTRATIVE LEADERSHIP, STEWARDSHIP AND SUPPORT TO THE ALLEGHENY HEALTH NETWORK TO ENABLE IT TO EXECUTE ON ITS CHARITABLE MISSION. HIGHMARK HEALTH'S VISION IS A WORLD WHERE EVERYONE EMBRACES HEALTH. ITS MISSION IS TO CREATE A REMARKABLE HEALTH EXPERIENCE, FREEING PEOPLE TO BE THEIR BEST. THROUGH ITS STRUCTURE AS A BLENDED HEALTH ORGANIZATION, HIGHMARK HEALTH IS UNIQUELY POSITIONED TO PIONEER NEW MODELS AND TRANSFORM THE HEALTH CARE INDUSTRY TO WORK BETTER NOW AND FOR GENERATIONS TO COME. HIGHMARK HEALTH, TOGETHER WITH THE ALLEGHENY HEALTH NETWORK, IS DEDICATED TO IMPROVING THE QUALITY OF CARE AND DRIVING DOWN HEALTHCARE COSTS THROUGH THE LIVING HEALTH MODEL. LIVING HEALTH HIGHMARK HEALTH'S BLENDED HEALTH SYSTEM APPROACH CONNECTS PAYERS, PROVIDERS, TECH INNOVATORS, AND COMMUNITY ORGANIZATIONS TO BUILD A HEALTH ECOSYSTEM THAT WORKS BETTER FOR EVERYONE: LIVING HEALTH. THROUGH LIVING HEALTH, HIGHMARK HEALTH IS DRIVING AN ENTERPRISE STRATEGY BY INTEGRATING HEALTH, COVERAGE AND CARE TO DELIVER A SIMPLER, MORE PERSONALIZED, AND PROACTIVE HEALTH EXPERIENCE FOR INDIVIDUALS AND CLINICIANS. LIVING HEALTH IS INTENDED TO REDUCE ORGANIZATIONAL FRICTION AND EXTRACT VALUABLE INSIGHTS WHICH WILL OPTIMIZE OUTCOMES AT A LOWER COST. THE LIVING HEALTH STRATEGY, VENDOR RELATIONSHIPS AND RELATED PARTY SERVICES ARE CONSISTENT WITH HIGHMARK HEALTH'S STATED CHARITABLE MISSION, WHICH INCLUDES: PROVISION OF ACCESS TO AFFORDABLE CARE, STRATEGIC AND OPERATIONAL/ADMINISTRATIVE LEADERSHIP FOR THE HEALTH SYSTEM AND OPERATIONAL OVERSIGHT TO ENSURE EFFECTIVE AND EFFICIENT OPERATION AND PROVISION OF HIGH-QUALITY CARE. THE LIVING HEALTH DYNAMIC PLATFORM IS BEING DESIGNED AS THE HEALTH "OPERATING SYSTEM" OF THE FUTURE AND WILL CONNECT WHAT INDIVIDUALS AND CLINICIANS NEED ON ONE DIGITAL PLATFORM. LIVING HEALTH'S SUCCESS IN ACHIEVING THE QUADRUPLE AIM (BETTER PATIENT EXPERIENCE, CLINICIAN SATISFACTION, AND HEALTH OUTCOMES, WITH LOWER COSTS) WILL PROVIDE A SUSTAINABLE ECONOMIC MODEL THAT CAN SOLVE INDUSTRY PROBLEMS AT SCALE. THE LIVING HEALTH ACTIVITIES ARE CENTRAL TO THE MISSION OF AHN - TO CREATE A REMARKABLE HEALTH EXPERIENCE, FREEING PEOPLE TO BE THEIR BEST. INTRODUCTION TO THE ALLEGHENY HEALTH NETWORK ALLEGHENY HEALTH NETWORK (AHN), BASED IN PITTSBURGH, PENNSYLVANIA, IS A TAX-EXEMPT, PATIENT-CENTERED AND PHYSICIAN-LED ACADEMIC HEALTHCARE SYSTEM THAT PROVIDES CHARITABLE CARE AND HIGH-QUALITY, COMPREHENSIVE HEALTH CARE SERVICES TO PATIENTS FROM WESTERN PENNSYLVANIA AND THE ADJACENT REGIONS OF OHIO, WEST VIRGINIA, NEW YORK AND MARYLAND. AHN COMPRISES 14 HOSPITALS AND MORE THAN 300 HEALTHCARE SITES, INCLUDING FIVE HEALTH + WELLNESS PAVILIONS, SURGICAL CENTERS AND OUTPATIENT CLINICS; A RESEARCH INSTITUTE; MORE THAN 2,600 EMPLOYED AND AFFILIATED PHYSICIANS; APPROXIMATELY 21,000 TOTAL EMPLOYEES; HUNDREDS OF VOLUNTEERS; A GROUP PURCHASING ORGANIZATION; AND A COMPLETE SPECTRUM OF HOME AND COMMUNITY BASED HEALTHCARE SERVICES. THE NETWORK'S HOSPITALS INCLUDE ONE QUATERNARY ACADEMIC MEDICAL CENTER (ALLEGHENY GENERAL HOSPITAL IN PITTSBURGH), NINE TERTIARY/COMMUNITY HOSPITALS THAT PROVIDE A WIDE ARRAY OF GENERAL AND ADVANCED CLINICAL SERVICES (ALLEGHENY VALLEY HOSPITAL, NATRONA HEIGHTS, PA; CANONSBURG HOSPITAL, CANONSBURG, PA; FORBES HOSPITAL, MONROEVILLE, PA; GROVE CITY MEDICAL CENTER, GROVE CITY, PA; JEFFERSON HOSPITAL, JEFFERSON HILLS, PA; SAINT VINCENT HOSPITAL, ERIE, PA; WEST PENN HOSPITAL, PITTSBURGH, PA; WESTFIELD MEMORIAL HOSPITAL, WESTFIELD, NY; AND AHN WEXFORD HOSPITAL, WEXFORD, PA), AND FOUR NEIGHBORHOOD HOSPITALS (AHN HEMPFIELD IN WESTMORELAND COUNTY; AHN MCCANDLESS IN ALLEGHENY COUNTY; AHN HARMAR IN ALLEGHENY COUNTY; AND AHN BRENTWOOD IN ALLEGHENY COUNTY). AHN'S PLAN IS TO TRANSFORM THE CURRENT MODEL OF HEALTH CARE DELIVERY IN WESTERN PENNSYLVANIA BY ENCOURAGING HEALTH CARE PROVIDERS TO USE THE MOST APPROPRIATE, COST-EFFECTIVE VENUE FOR CARE; ADHERE TO THE HIGHEST, EVIDENCE-BASED STANDARDS OF CARE; AND DELIVER SUPERIOR OUTCOMES BY REDUCING UNNECESSARY READMISSIONS AND HEALTHCARE-ASSOCIATED COMPLICATIONS. PROVIDING COST-EFFICIENT, CONVENIENTLY ACCESSED CARE DELIVERS VALUE AND BENEFIT TO LOCAL COMMUNITIES, PARTNER HEALTH CARRIERS, AREA BUSINESSES, AND MOST OF ALL TO AHN'S PATIENTS. THE GOAL OF AHN IS TO PROMOTE HEALTH AND WELLNESS IN ITS COMMUNITIES BY PROVIDING HIGH-QUALITY, SAFE, COMPASSIONATE, AFFORDABLE HEALTH CARE TO ALL WHO SEEK IT, REGARDLESS OF A PATIENT'S RACE, CREED, GENDER IDENTITY OR SEXUAL ORIENTATION, NATIONAL ORIGIN, PHYSICAL OR INTELLECTUAL DISABILITY, OR ABILITY TO PAY.