Lehigh Valley Health Network Emergency Medical Services

EMERGENCY RESPONSE AND AMBULANCE TRANSPORT.

LEHIGH VALLEY HEALTH NETWORK EMERGENCY MEDICAL SERVICES (LVHN EMS) IS A NON-PROFIT EMS BUSINESS SUBSIDIARY OF LEHIGH VALLEY HEALTH NETWORK.LEHIGH VALLEY HEALTH NETWORK EMS CONTINUES TO HAVE TWO PRE-HOSPITAL BRANCHES, WEST END OPERATIONS (FORMERLY WEST END COMMUNITY AMBULANCE ASSOCIATION) WHICH HAS BEEN DESIGNATED AS THE PRIMARY EMERGENCY MEDICAL SERVICES AGENCY IN THE FOLLOWING TOWNSHIPS: CHESTNUTHILL, POLK, ELDRED, AND TUNKHANNOCK, WITH A TOTAL OF OVER 35,000 RESIDENTS ANNUALLY AND INCREASES TO OVER 75,000 DURING PEAK VACATION PERIODS IN THE SUMMER AND WITH MAJOR EVENTS IN MONROE COUNTY. OUR WEST END OPERATIONS PROVIDE SERVICES TO HAMILTON, AND ROSS TOWNSHIPS, WITH A TOTAL OF 15,023 RESIDENTS. WEST END COVERS 154 SQUARE MILES ON A PRIMARY AND FIRST DUE BASIS. WEST END CONTINUES TO PROVIDE MUTUAL AID SERVICES TO STROUD TOWNSHIP, STROUDSBURG BOROUGH, EAST STROUDSBURG BOROUGH AND AT TIMES MIDDLE SMITHFIELD TOWNSHIP, LEHMAN, AND PIKE COUNTY. THE WEST END CALL VOLUME FOR FY23 WAS OVER 4,500 CALLS FOR EMERGENCY MEDICAL SERVICES AND PATIENT MOVEMENT. THE OTHER PRE-HOSPITAL LOCATION IS THE HAZLETON OPERATIONS (AMERICAN PATIENT TRANSPORT SYSTEMS) WHICH IS THE PRIMARY AMBULANCE SERVICE FOR THE CITY OF HAZLETON AND HAZLE TOWNSHIP IN LUZERNE COUNTY AS WELL AS BEAVER MEADOWS AND THE BOROUGH OF WEATHERLY IN CARBON COUNTY. OUR HAZLETON OPERATIONS ARE ALSO THE PRIMARY ALS PROVIDER FOR MCADOO, RUSH TWP, RYAN TWP, AND SHEPPTON/ONEIDA IN SCHUYLKILL COUNTY, AND PACKER TOWNSHIP IN CARBON COUNTY, AND WEST HAZLETON BOROUGH IN LUZERNE COUNTY.THE HAZLETON OPERATIONS SERVE LOWER LUZERNE COUNTY AND PORTIONS OF CARBON AND SCHUYLKILL COUNTIES ENCOMPASSING A 100-MILE RADIUS OF COVERAGE AREA AS PRIMARY AND FIRST DUE BASIS FOR OVER 100,000 RESIDENTS ANNUALLY. IN FY23 THE HAZLETON OPERATIONS RESPONDED TO OVER 8,500 CALLS FOR EMERGENCY MEDICAL SERVICES AND PATIENT MOVEMENT.OUR MEDEVAC CRITICAL CARE GROUND TRANSPORT SERVICE HANDLES ALL CRITICAL CARE PATIENT MOVEMENT THROUGHOUT THE LEHIGH VALLEY HEALTH NETWORK AND TO OUTSIDE HEALTHCARE ORGANIZATIONS AS REQUESTED. IN ADDITION TO THE 24/7 EMERGENCY MEDICAL SERVICES LVHN EMS PROVIDES THROUGH OUR PRE-HOSPITAL LOCATIONS, LVHN EMS ALSO SUPPORTS OUR AREA EMS PARTNERS AND ALL LVH CAMPUSES WITH TRANSPORTS OF BOTH CRITICALLY ILL PATIENTS TO A HIGHER LEVEL OF CARE, AND DISCHARGED HOME PATIENTS WITH ALL AREAS OF THE EMS BUSINESS. LVHN EMS WEST END OPERATIONS HAS SERVED AS THE PRIMARY EVENT MEDICAL TEAM FOR THE WEST END FAIR FOR OVER TWENTY-FIVE YEARS. IN 2023, AN ESTIMATED 100,000 PLUS PEOPLE ATTENDED THE 101ST ANNUAL WEST END FAIR. LVHN EMS WEST END OPERATIONS EMPLOYS 24 FULLTIME ADVANCED AND BASIC LIFE SUPPORT PROVIDERS AND 9 PER DIEM PROVIDERS; THE HAZLETON OPERATIONS EMPLOYS 36 FULLTIME AND 12 PER DIEM ADVANCED AND BASIC LIFE SUPPORT PROVIDERS, 4 FULL TIME DISPATCHERS AND 1 PER DIEM OFFICE PERSONNEL; THE MEDEVAC CRITICAL CARE GROUND SERVICE EMPLOYS 35 FULL AND PART TIME ALS LEVEL PERSONNEL. OUR PRE-HOSPITAL FLEET IS COMPRISED OF SIXTEEN AMBULANCES AND FOUR EMS SQUADS THAT ARE UTILIZED AT OUR FOUR STATIONS. OUR EMS LICENSURE OF OUR ENTIRE BUSINESS IS CURRENT THROUGH 12/31/2025. THIS PAST YEAR OUR PRE-HOSPITAL SERVICE TOOK DELIVERY OF 6 NEW AMBULANCES AND 1 ADDITIONAL SQUAD TO ENHANCE OUR RESPONSE TO 911 CALLS AND PROVIDE BETTER, MORE EFFICIENT AND SAFE CARE AND TRANSPORT. IN ADDITION, WE ALSO OFFER OUR PRIMARY TOWNSHIPS THE FOLLOWING SERVICES: - PROVIDE CPR AND FIRST AID TRAINING FOR ALL OUR COMMUNITIES AND THEIR STAFF.- PROVIDE RE-CERTIFICATION TO CURRENT CPR HOLDERS.- PROVIDE AN ADDITIONAL FIRST AID AND BLEEDING CONTROL COURSE FOR OUR COMMUNITIES ROAD CREWS AND STAFF.- PARTNERED WITH THE EASTERN PA EMS COUNCIL IN HANDS ONLY CPR AND STOP THE BLEED TRAINING PROGRAMS AT ALL SCHOOL DISTRICTS IN MONROE, CARBON, SCHUYLKILL, NORTHAMPTON, LEHIGH AND LUZERNE COUNTIES. - PROVIDE PREVENTIVE MAINTENANCE CHECKS AND CHANGE THE SMOKE ALARM BATTERIES AND PROVIDE SERVICE AND REPLACEMENT PADS FOR AED'S.- LVHN EMS WEST END OPERATIONS PROVIDES ALS/BLS STANDBY SERVICES FOR THE PLEASANT VALLEY AREA SCHOOL DISTRICT FOR FOOTBALL, CROSS COUNTRY, AND COMMUNITY EVENTS INCLUDING 5K'S, AND SMALL FAIRS WITHIN THE WEST END COVERAGE AREA. - LVHN EMS HAZLETON OPERATIONS PROVIDES ALS/BLS STANDBY SERVICES FOR THE HAZLETON AREA SCHOOL DISTRICT ATHLETIC EVENTS, COMMUNITY EVENTS AND EDUCATION TO ELEMENTARY SCHOOLS AS REQUESTED.