White Plains Hospital Medical Center

TO OFFER HIGH QUALITY, ACUTE HEALTH CARE AND PREVENTIVE MEDICAL CARE TO ALL PEOPLE WHO LIVE IN, WORK IN, OR VISIT WESTCHESTER COUNTY AND ITS SURROUNDING AREAS.

WHITE PLAINS HOSPITAL CENTER ("THE HOSPITAL") IS A 292-BED ACUTE CARE NOT-FOR PROFIT HOSPITAL SERVING THE HEALTHCARE NEEDS OF PEOPLE WHO LIVE IN, WORK IN OR VISIT WESTCHESTER COUNTY, NEW YORK AND ITS SURROUNDING AREAS. ALL CARE AND SERVICES ARE PROVIDED WITHOUT REGARD TO RACE, COLOR, CREED, NATIONAL ORIGIN, AGE, SEXUAL ORIENTATION OR ABILITY TO PAY. THE HOSPITAL HAS A TRADITION OF EXCELLENCE THAT HAS EARNED IT AN OUTSTANDING REPUTATION FOR HIGH-QUALITY PATIENT CARE WITH DIRECT COMMUNITY INVOLVEMENT. THROUGHOUT ITS 129-YEAR HISTORY, THE HOSPITAL HAS CONTINUED TO RAISE THE BAR FOR MODERN, SOPHISTICATED HEALTHCARE, DELIVERING SERVICE IN A WARM COMMUNITY HOSPITAL SETTING AND REDEFINING WHAT IT MEANS TO BE A COMMUNITY HOSPITAL PROVIDING INNOVATIVE, CUTTING-EDGE THERAPIES AND SUPERB PHYSICIANSCLINICIANS' CARE. OUR OVER 4,000 EMPLOYEES PRIDE THEMSELVES ON PROVIDING COMPASSIONATE CARE EVERY DAY TO THE PATIENTS THEY SERVE. OUR PARTNERSHIP WITH MONTEFIORE HAS HELPED TO ACCELERATE OUR GROWTH AND ABILITY TO PROVIDE OUR COMMUNITY WITH ADVANCED CARE, CLOSE TO HOME. WITH ACCESS TO EXPANDED RESEARCH STUDIES AND CLINICAL TRIALS FOR OUR ONCOLOGY PATIENTS, A GROWING NUMBER OF CONTINUING MEDICAL EDUCATION OPPORTUNITIES FOR OUR PHYSICIANS AND OTHER PROVIDERS, AND SEAMLESS COLLABORATIVE WORK AMONG CLINICIANS. THE PARTNERSHIP HAS NOT ONLY MADE US STRONGER TOGETHER; IT HAS INSPIRED US TO RAISE THE BAR EVEN HIGHER FOR PATIENT CARE. THE HOSPITAL PROVIDES ACUTE INPATIENT AND EMERGENCY CARE, AS WELL AS A COMPREHENSIVE ARRAY OF OUTPATIENT SERVICES. KEY CLINICAL SERVICES INCLUDE MATERNITY; A LEVEL III INTENSIVE NEONATAL CARE UNIT; CARDIAC SERVICES INCLUDING CARDIAC CATHETERIZATION LABORATORIES PERFORMING LIFESAVING EMERGENCY AND ELECTIVE ANGIOPLASTY, AS WELL AS CARDIAC ABLATION AND OTHER INNOVATIVE ELECTROPHYSIOLOGY PROCEDURES; ONCOLOGY; ORTHOPEDICS; STROKE CARE; AND SPECIALIZED SURGICAL SERVICES INCLUDING ROBOTIC, VASCULAR AND BARIATRIC, AS WELL AS A SEIZURE DIAGNOSTIC CENTER AND A WOUND CARE CENTER. IN JULY OF 2021, THE HOSPITAL OPENED THE CENTER FOR ADVANCED MEDICINE & SURGERY (CAMS), WPH'S LARGEST DEDICATED OUTPATIENT FACILITY. THIS NINE-STORY, 252,000-SQUARE-FOOT FT FACILITY OFFERS ACCESS TO WORLD-CLASS SPECIALISTS, TWO NEW HYPERBARIC CHAMBERS TO SUPPORT WOUND CARE, DIAGNOSTIC TECHNOLOGY, SPECIALIZED CLINICAL PROGRAMS AND THE ONLY PET/MRI IN NEW YORK, OUTSIDE OF NEW YORK CITY. IN NOVEMBER 2021, THE HOSPITAL INTRODUCED ITS CARDIAC SURGERY PROGRAM, MAKING WHITE PLAINS HOSPITAL ONE OF JUST TWO HOSPITALS IN WESTCHESTER COUNTY TO OFFER OPEN-HEART SURGERY. THE HOSPITAL'S EMERGENCY DEPARTMENT IS THE BUSIEST IN WESTCHESTER COUNTY, TREATING MORE THAN 58,000 PATIENTS ANNUALLY. THE EMERGENCY DEPARTMENT OFFERS ACCESS TO THE LATEST TECHNOLOGY AND UTILIZES A TEAM-BASED APPROACH TO EFFECTIVELY AND EFFICIENTLY PROVIDE EMERGENCY CARE FOR BOTH PEDIATRIC AND ADULT PATIENTS. THE EMERGENCY DEPARTMENT IS A VITAL SERVICE TO THOSE LIVING, WORKING AND VISITING WESTCHESTER COUNTY AND PROVIDES NEEDED EMERGENT CRITICAL CARE 24 HOURS A DAY, 365 DAYS OF THE YEAR. DESPITE THE PRIMARY CARE AND OUTREACH PROGRAMS AVAILABLE THROUGH THE HOSPITAL AND OTHERS SERVING THE COMMUNITY, FOR MANY UNINSURED AND UNDERINSURED, WHITE PLAINS HOSPITAL'S EMERGENCY ROOM IS THEIR PRIMARY SOURCE OF ACCESSING HEALTHCARE SERVICES. IN ADDITION, THE HOSPITAL ENHANCED ITS "WPH CARES" PATIENT DISCHARGE CALL PROGRAM IN 2021 TO INCLUDE A CONTACT CENTER. TO DATE, IT HAS HANDLED MORE THAN 154,000 CALLS. THE WPH CARES TEAM NOW CALLS ALL ACUTE DISCHARGES AND ED PATIENTS, WITH OVER 47,000 CALLS MADE DURING THE PROGRAM'S FIRST NINE MONTHS. IN 2021, WHITE PLAINS HOSPITAL WAS ONCE AGAIN RECOGNIZED WITH VARIOUS AWARDS AND ACCREDITATIONS, INCLUDING: - NAMED AMONG THE TOP 10% IN THE NATION FOR OUTSTANDING PATIENT EXPERIENCE BY HEALTHGRADES, A LEADING ONLINE RESOURCE FOR COMPREHENSIVE INFORMATION ABOUT PHYSICIANS AND HOSPITALS; - RECEIVED THE AMERICAN HEART ASSOCIATION'S "GET WITH THE GUIDELINES - STROKE" GOLD PLUS QUALITY ACHIEVEMENT AWARD FOR THE SIXTEENTH CONSECUTIVE YEAR, IN RECOGNITION OF ITS COMMITMENT AND SUCCESS IN IMPLEMENTING A HIGHER STANDARD OF CARE FOR STROKE PATIENTS; -RECEIVED THE AMERICAN HEART ASSOCIATION'S "GET WITH THE GUIDELINES - HEART FAILURE" SILVER PLUS AWARD WITH TARGET: HEART FAILURE AND TARGET: TYPE 2 DIABETES HONOR ROLL QUALITY ACHIEVEMENT AWARD; - RECEIVED BY THE CARDIAC CATH LAB THE AMERICAN HEALTH ASSOCIATION'S SILVER ACHIEVEMENT AWARD AS A STEMI RECOVERY CENTER; - GRANTED A THREE-YEAR TERM OF ACCREDITATION AS A DIAGNOSTIC IMAGING CENTER OF EXCELLENCE (DICOE) AND BREAST IMAGING CENTER OF EXCELLENCE (BICOE) BY THE AMERICAN COLLEGE OF RADIOLOGY; - RECOGNIZED 3 YEARS IN A ROW AS THE ONLY HOSPITAL IN WESTCHESTER AS A "BEST REGIONAL HOSPITAL" BY U.S. NEWS & WORLD REPORT; - RECEIVED THE JOINT COMMISSION'S GOLD SEAL OF APPROVAL AND THE AMERICAN HEART ASSOCIATION/AMERICAN STROKE ASSOCIATION'S HEART-CHECK MARK FOR ADVANCED CERTIFICATION FOR PRIMARY STROKE CENTERS; - NAMED A 2021 PRESS GANEY GUARDIAN OF EXCELLENCE AWARD WINNER FOR PATIENT EXPERIENCE IN NEONATAL INTENSIVE CARE; - RECEIVED THE INTERNATIONAL BABY-FRIENDLY DESIGNATION FROM BABY-FRIENDLY USA FOR UPHOLDING THE HIGHEST STANDARDS OF INFANT FEEDING CARE; - THE ONLY HOSPITAL IN WESTCHESTER AND ONE OF ONLY 12 HOSPITALS IN NEW YORK STATE TO RECEIVE AN "A" SAFETY RATING FROM THE LEAPFROG GROUP. THIS MARKS THE 6TH CONSECUTIVE TIME THAT WHITE PLAINS HOSPITAL HAS RECEIVED THIS TOP GRADE; IT EARNED ITS 7TH CONSECUTIVE GRADE IN 2022. -THE ONLY HOSPITAL IN THE NEW YORK METRO AREA, AND ONE OF 16 IN THE U.S., TO EARN A 3-YEAR ACCREDIDATION FROM THE NATIONAL ACCREDIDATION PROGRAM FOR RECTAL CANCER; - RECOGNIZED FOR ITS COMMITMENT TO THE QUALITY CARE OF OLDER ADULTS BY NICHE (NURSES IMPROVING CARE FOR HEALTHSYSTEM ELDERS), EARNING EXEMPLAR STATUS; - NAMED TO HEALTHGRADES' LIST OF 100 BEST HOSPITALS NATIONALLY FOR PROSTATE SURGERY; - AWARDED THE GOLD LEVEL BEACON AWARD FOR NURSING EXCELLENCE IN THE INTENSIVE CARE UNIT (ICU) AND CARDIAC CARE UNIT (CCU) UNITS BY THE AMERICAN ASSOCIATION OF CRITICAL-CARE NURSES (AACN); -THE ONLY HOSPITAL IN WESTCHESTER COUNTY TO HAVE RECEIVED 4 STARS ON BOTH THE CENTERS FOR MEDICARE & MEDICAID SERVICES (CMS) OVERALL STAR RATING AND PATIENT EXPERINCE STAR RATING. -RE-DESIGNATED AS A MAGNET ORGANIZATION FOR THE 3RD TIME, A REFLECTION OF ITS NURSING PROFESSIONALISM, TEAMWORK AND SUPERIORITY IN PATIENT CARE, BY THE AMERICAN NURSES CREDENTIALING CENTER'S (ANCC) MAGNET RECOGNITION PROGRAM. THE HOSPITAL IS ALSO DEDICATED TO THE WELLNESS OF ITS COMMUNITY AND CONDUCTS A VARIETY OF COMMUNITY-FOCUSED EDUCATIONAL PROGRAMS THAT CONCENTRATE ON PREVENTION AND OVERALL WELLBEING. THESE PROGRAMS INCLUDE COMMUNITY LECTURES, ESSENTIAL SCREENINGS AND EDUCATIONAL EVENTS. WHITE PLAINS HOSPITAL WAS THE FOUNDER OF THE HEALTHY COMMUNITY INITIATIVE (HCI) TASKFORCE. THE HCI IS A COLLABORATIVE EFFORT WITH THE CITY OF WHITE PLAINS, THE MINISTERS FELLOWSHIP COUNCIL, THE WHITE PLAINS HOUSING AUTHORITY AND THE WHITE PLAINS SCHOOL DISTRICT, AS WELL AS OTHER STAKEHOLDERS IN THE COMMUNITY WHO TOGETHER OFFER FREE PROGRAMS AND RESOURCES PROMOTING HEALTHY BEHAVIORS AND DISEASE PREVENTION. EACH YEAR THE HOSPITAL APPLIES FOR AND RECEIVES A GRANT FROM THE COLLEGE OF AMERICAN PATHOLOGISTS (CAP FOUNDATION) TO HOST A "SEE, TEST & TREAT" PROGRAM. SEE, TEST, & TREAT IS A FREE CANCER-SCREENING AND HEALTH-EDUCATION PROGRAM THAT BRINGS THE POWER OF DIAGNOSTIC MEDICINE TO WOMEN IN UNDERSERVED COMMUNITIES. IN A SINGLE DAY, UNINSURED AND UNDERINSURED WOMEN CAN RECEIVE A PELVIC EXAM, A PAP TEST WITH SAME DAY RESULTS, A SCREENING MAMMOGRAM (IF ELIGIBLE), CONNECTION TO FOLLOW-UP CARE, INTERPRETIVE SERVICES, TRANSLATED EDUCATIONAL MATERIALS, AND A HEALTHY MEAL. IN 2021, THIS EFFORT OFFERED 51 WOMEN FREE BREAST AND CERVICAL CANCER SCREENINGS. IN ADDITION, THE HOSPITAL HOSTED ITS ANNUAL NEIGHBORHOOD HEALTH FAIR, PROVDING FREE HEALTH SCREENINGS AND EDUCATION TO OVER 200 COMMUNITY MEMBERS. THE HOSPITAL WORKED TO HELP DRIVE WESTCHESTER'S COUNTY-WIDE VACCINATION RATE, VACCINATING MORE THAN 23,000 PEOPLE. IT FURTHER COORDINATED COVID-19 VACCINES FOR MORE THAN 1,000 STUDENTS IN SCHOOL DISTRICTS ACROSS WESTCHESTER COUNTY. ADDITIONALLY, THE HOSPITAL'S FAMILY HEALTH CENTER AND FEEDING WESTCHESTER PARTNERED TO ESTABLISH A FOOD PHARMACY PROGRAM FOR THOSE PATIENTS SUFFERING WITH FOOD INSECURITY. EVERY PATIENT AT WHITE PLAINS HOSPITAL'S FAMILY HEALTH CENTER IS SCREENDED FOR FOOD INSECURITY USNIG THE HUNGER VITAL SIGN FOOD INSECURITY FORM. THOSE WHO ARE DEEMED TO BE FOOD INSECURE ARE ELIGIBLE TO COME TO THE FAMILY HEALTH CENTER WEEKLY TO RECEIVE 1-2 BAGS OF SHELF STABLE FOOD. THE PROGRAM ASSISTS IN FEEDING OVER 300 HOUSEHOLDS IN WESTCHESTER COUNTY. IN ADDITION, WHITE PLAINS HOSPITAL CONTINUED TO OFFER EDUCATIONAL LECTURES VIRTUALLY ON A VARIETY OF TOPICS INCLUDING NUTRITION, STRESS MANAGEMENT, STROKE AWARNESS, TELEHEALTH, HEART HEALTH, FIRST AID TRAINING, BABY BASICS AND BREAST CANCER. EXCEPTIONAL