William W Backus Hospital

THE WILLIAM W. BACKUS HOSPITAL DELIVERS AND COORDINATES A CONTINUUM OF HIGH-QUALITY HEALTH CARE THAT IS SENSITIVE TO THE NEEDS OF INDIVIDUALS IN EASTERN CONNECTICUT. THE HOSPITAL IS COMMITTED TO BEING RESPONSIVE AND ACCOUNTABLE TO THOSE FOR WHOSE BENEFIT IT EXISTS, AND TO IMPROVING THE HEALTH OF ITS COMMUNITIES.

CANCER:HARTFORD HEALTHCARE IS CONNECTICUT'S MOST COMPREHENSIVE HEALTHCARE NETWORK. OUR FULLY INTEGRATED HEALTH SYSTEM INCLUDES A TERTIARY-CARE TEACHING HOSPITAL, AN ACUTE-CARE COMMUNITY TEACHING HOSPITAL, AN ACUTE-CARE HOSPITAL AND TRAUMA CENTER, TWO COMMUNITY HOSPITALS. THE CANCER INSTITUTE, HEADED BY A VISIONARY LEADERSHIP TEAM, OFFERS THE SAME HIGH-QUALITY CARE YOU'D GET AT AN ACADEMIC HEALTH SYSTEM BUT DELIVERED IN CONVENIENT COMMUNITY SETTINGS. ADVANCED TREATMENTS AND SERVICES ARE AVAILABLE IN OFFICES AND CENTERS ACROSS OUR SYSTEM ALL OFFERED BY FELLOWSHIP-TRAINED EXPERTS IN VARIOUS TYPES OF CANCER. THESE COMMUNITY EFFORTS ARE ENHANCED BY OUR MEMBERSHIP IN THE MEMORIAL SLOAN KETTERING ALLIANCE. THIS CONNECTION OFFERS INVALUABLE ACCESS TO CURRENT RESEARCH TRIALS THAT CAN CONNECT YOU WITH THE LATEST MEDICATIONS AND TREATMENTS FOR YOUR CANCER. OFTEN, YOU CAN JOIN RESEARCH TRIALS FROM THE CONVENIENCE OF YOUR LOCAL CANCER INSTITUTE SITE. THIS DISTINCTIVE CANCER CARE AND CLINICAL RESEARCH PARTNERSHIP MEANS THE HARTFORD HEALTHCARE CANCER INSTITUTE BRINGS THE MOST INNOVATIVE, EVIDENCE-BASED CANCER CARE FROM MSK DIRECTLY INTO COMMUNITY SETTINGS ACROSS OUR STATE. PREVIOUSLY, PATIENTS HAD TO TRAVEL TO NEW YORK TO GET THIS LEVEL OF CARE.PARTNERING WITH MSK HAS HELPED HARTFORD HEALTHCARE EXPAND ITS RESEARCH PORTFOLIO TO INCLUDE MORE CANCER TYPES THAN EVER BEFORE, AND TO ADD A CANCER CARE INNOVATION UNIT AT HARTFORD HOSPITAL. THE UNIT ENABLES HARTFORD HEALTHCARE TO PROVIDE PHASE I CLINICAL TRIALS TO PATIENTS, MEANING THEY HAVE ACCESS TO THE MOST PROMISING DRUGS IN THE DEVELOPMENT PIPELINE.WE'VE ALSO DRAFTED STANDARDS THAT GUARANTEE YOU WILL RECEIVE THE SAME HIGH LEVEL OF CARE NO MATTER WHICH LOCATION YOU VISIT OR PROVIDER YOU SEE. OUR COMMUNITY APPROACH TO CANCER TREATMENT HAS BEEN RECOGNIZED NATIONALLY. IN 2017, THE CANCER INSTITUTE BECAME ONE OF ONLY A FEW U.S. SYSTEMS TO EARN THE AMERICAN COLLEGE OF SURGEONS' COMMISSION ON CANCER ACCREDITATION. HISTORICALLY, SUCH APPROVAL WAS ONLY GIVEN TO INDIVIDUAL LOCATIONS. THIS DISTINCTIVE CANCER CARE AND CLINICAL RESEARCH PARTNERSHIP MEANS THE HARTFORD HEALTHCARE CANCER INSTITUTE BRINGS THE MOST INNOVATIVE, EVIDENCE-BASED CANCER CARE FROM MSK DIRECTLY INTO COMMUNITY SETTINGS ACROSS OUR STATE. PREVIOUSLY, PATIENTS HAD TO TRAVEL TO NEW YORK TO GET THIS LEVEL OF CARE.THE HARTFORD HEALTHCARE CANCER INSTITUTE ENCOMPASSES COMPREHENSIVE CANCER CENTERS AT SEVEN HOSPITALS ACROSS CONNECTICUT HARTFORD HOSPITAL, THE HOSPITAL OF CENTRAL CONNECTICUT, BACKUS HOSPITAL, MIDSTATE MEDICAL CENTER, WINDHAM HOSPITAL, CHARLOTTE HUNGERFORD HOSPITAL AND ST VINCENT'S MEDICAL CENTER. COLLECTIVELY, THE CANCER PROGRAMS WITHIN THE CANCER INSTITUTE TREAT ABOUT 6,000 NEW CANCER PATIENTS PER YEAR WHILE CARING FOR TENS OF THOUSANDS OF EXISTING PATIENTS, OFFERING A FULL RANGE OF INNOVATIVE, EVIDENCE-BASED AND PERSONALIZED TREATMENTS DESIGNED TO MEET THE NEEDS OF EACH INDIVIDUAL PATIENT. OUR INNOVATIVE INSTITUTE APPROACH IS UNLIKE ANY OTHER IN THE STATE AND IS AMONG THE MOST HIGHLY REGARDED IN THE NATION. THROUGH OUR INSTITUTE, WHICH IS ORGANIZED AROUND A SPECIFIC DISEASE AND NOT NECESSARILY LOCATION, WE CAN APPLY BEST PRACTICES THROUGHOUT OUR SYSTEM SO THAT PATIENTS RECEIVE THE SAME HIGH STANDARDS OF CARE NO MATTER WHERE THEY LIVE OR WHICH HARTFORD HEALTHCARE CANCER CENTER THEY CHOOSE. FOR ALL OF OUR PATIENTS, A DEDICATED TEAM OF ONCOLOGISTS, SURGEONS, RADIOLOGISTS, PATHOLOGISTS, NURSES, CLINICAL RESEARCHERS, TECHNICIANS AND OTHERS COLLABORATE TO PROVIDE THE EXACT COURSE OF CARE THEY NEED. THE INSTITUTE'S MULTIDISCIPLINARY DISEASE MANAGEMENT TEAMS MEET AND COLLABORATE REGULARLY TO LEND EXPERTISE AND INSIGHT ON NUMEROUS CANCER TYPES, TRANSLATING INTO EXCEPTIONAL COORDINATED CARE. THE INSTITUTE'S ACCOMPLISHED, FELLOWSHIP-TRAINED PHYSICIANS ARE NATIONALLY RECOGNIZED FOR THEIR LEVEL OF SOPHISTICATED CARE IN AREAS SUCH AS RADIATION ONCOLOGY, MEDICAL ONCOLOGY AND SURGICAL ONCOLOGY. PATIENTS ARE ALSO CARED FOR IN AN ENVIRONMENT THAT EMPHASIZES COMPASSION AND PERSONAL CONNECTIONS, WITH A TEAM OF TRAINED NURSE NAVIGATORS WHO PROVIDE GUIDANCE AND SUPPORT TO PATIENTS AND FAMILIES, FROM DIAGNOSIS TO RECOVERY. THE INSTITUTE ALSO BOASTS A THRIVING SURVIVORSHIP PROGRAM. IN 2017, THE INSTITUTE WAS ACCREDITED AS A NETWORK BY THE AMERICAN COLLEGE OF SURGEONS COMMISSION ON CANCER, ONE OF A SELECT FEW INSTITUTES NATIONWIDE TO BE RECOGNIZED AS A SYSTEM, RATHER THAN INDIVIDUAL CANCER CENTERS. FOR PATIENTS COMING THROUGH OUR DOORS WITH A CANCER DIAGNOSIS, THAT MEANS THREE THINGS: STANDARDIZED CARE, MORE OPTIONS AND MORE HOPE.MORE THAN FOUR YEARS AFTER THE HARTFORD HEALTHCARE CANCER INSTITUTE BECAME THE CHARTER MEMBER OF THE MEMORIAL SLOAN KETTERING (MSK) CANCER ALLIANCE, CANCER PATIENTS NOW HAVE UNPRECEDENTED ACCESS TO THE WORLD'S MOST ADVANCED CLINICAL TRIALS. AND MORE THAN EVER BEFORE, PHYSICIANS, NURSES, PHARMACISTS AND RESEARCHERS ARE WORKING COLLABORATIVELY TO IMPLEMENT CANCER TREATMENT STANDARDS AND PROTOCOLS DEVELOPED AT MSK, THE PREMIER CANCER TREATMENT CENTER IN THE COUNTRY. FOR FY23, THE APPROXIMATE NUMBER OF CASES TREATED WERE AS FOLLOWS:HARTFORD HOSPITAL: 2,886HOSPITAL OF CENTRAL CONNECTICUT: 1,3331BACKUS HOSPITAL: 959MIDSTATE MEDICAL CENTER: 405WINDHAM HOSPITAL: 70CHARLOTTE HUNGERFORD HOSPITAL: 267ST VINCENT'S MEDICAL CENTER: 736THE FIVE MOST COMMON TYPES OF CANCER DIAGNOSED BY TEAMS OF SPECIALISTS AT THE HARTFORD HEALTHCARE CANCER INSTITUTE ARE CANCERS OF THE BREAST, LUNG, PROSTATE, BLADDER & COLON. EACH PATIENT HAS A UNIQUE SCENARIO REQUIRING A PERSONALIZED PLAN.APPROXIMATELY 1,662 BREAST CANCER CASES WERE TREATED ACROSS THE SYSTEM AS FOLLOWS:HARTFORD HOSPITAL: 622HOSPITAL OF CENTRAL CONNECTICUT: 363BACKUS HOSPITAL: 256MIDSTATE MEDICAL CENTER: 152WINDHAM HOSPITAL: 16CHARLOTTE HUNGERFORD HOSPITAL: 72ST VINCENT'S MEDICAL CENTER: 181APPROXIMATELY 732 LUNG CANCER CASES WERE TREATED ACROSS THE SYSTEM AS FOLLOWS:HARTFORD HOSPITAL: 298HOSPITAL OF CENTRAL CONNECTICUT: 165BACKUS HOSPITAL: 141MIDSTATE MEDICAL CENTER: 42WINDHAM HOSPITAL: 9CHARLOTTE HUNGERFORD HOSPITAL: 23ST VINCENT'S MEDICAL CENTER: 54APPROXIMATELY 807 PROSTATE CANCER CASES WERE TREATED ACROSS THE SYSTEM AS FOLLOWS:HARTFORD HOSPITAL: 325HOSPITAL OF CENTRAL CONNECTICUT: 140BACKUS HOSPITAL: 122MIDSTATE MEDICAL CENTER: 46WINDHAM HOSPITAL: 1CHARLOTTE HUNGERFORD HOSPITAL: 57ST VINCENT'S MEDICAL CENTER: 116 APPROXIMATELY 408 BLADDER CANCER CASES WERE TREATED ACROSS THE SYSTEM AS FOLLOWS:HARTFORD HOSPITAL: 154HOSPITAL OF CENTRAL CONNECTICUT: 62BACKUS HOSPITAL: 89MIDSTATE MEDICAL CENTER: 40 WINDHAM HOSPITAL: 3CHARLOTTE HUNGERFORD HOSPITAL: 27ST VINCENT'S MEDICAL CENTER: 33APPROXIMATELY 330 COLON CANCER CASES WERE TREATED ACROSS THE SYSTEM AS FOLLOWS:HARTFORD HOSPITAL: 130HOSPITAL OF CENTRAL CONNECTICUT: 56BACKUS HOSPITAL: 52MIDSTATE MEDICAL CENTER: 23WINDHAM HOSPITAL: 2CHARLOTTE HUNGERFORD HOSPITAL: 20ST VINCENT'S MEDICAL CENTER: 47AS ALWAYS, HARTFORD HEALTHCARE IS CREATING A BETTER FUTURE FOR HEALTHCARE IN CONNECTICUT AND BEYOND. WE ARE A COMMUNITY OF CAREGIVERS ENGAGED IN DEVELOPING A COORDINATED, CONSISTENT HIGH STANDARD OF CARE. WE USE RESEARCH AND EDUCATION AS PARTNERS IN CARE DELIVERY. WE CREATE AND ENGAGE IN MEANINGFUL ALLIANCES TO ENHANCE ACCESS TO SERVICES. WE INVEST IN TECHNOLOGY AND TRAINING TO DEVELOP NEW PATHWAYS TO IMPROVE THE TIMELINESS, EFFICIENCY AND ACCURACY OF OUR SERVICES.

OTHER PROGRAM SERVICES INCLUDE EHR REVENUE, PURCHASE DISCOUNTS, CONTRACT SERVICES AND OTHER MISCELLANEOUS INCOME.

GASTROENTEROLOGY:COMMITTED TO EXCELLENCE IN QUALITY AND SERVICE FOR THE REGION, THE WILLIAM W. BACKUS HOSPITAL BOASTS A STATE-OF-THE-ART EMERGENCY DEPARTMENT THAT CONSISTENTLY RANKS IN THE HIGHEST PERCENTILES OF CUSTOMER SATISFACTION. THE HOSPITAL ALSO OFFERS CONVENIENT AND MODERN SATELLITE SERVICES INCLUDING TWO PHYSICAL THERAPY AND REHABILITATION CLINICS AND A CENTER FOR WOMEN'S HEALTH OFFERING MAMMOGRAPHY, BONE DENSITY, AND INTEGRATIVE HEALTH. THE MEDICAL STAFF BRINGS SPECIALTIES AND DIAGNOSTIC DISCIPLINES IN THE AREAS OF SURGERY, ORTHOPEDICS AND SPORTS MEDICINE, OBSTETRICS AND GYNECOLOGY, CRITICAL CARE, DIAGNOSTIC AND INTERVENTIONAL RADIOLOGY, ONCOLOGY, ENDOCRINOLOGY, CARDIOLOGY, GASTROENTEROLOGY (GI), NEUROLOGY, NEPHROLOGY, SLEEP MEDICINE, AND PAIN MANAGEMENT. THE HOSPITAL IS COMMITTED TO PROVIDING ITS PATIENTS WITH UP-TO-DATE TREATMENT OPTIONS FOR GASTROENTEROLOGICAL DISORDERS WITH THE SOLE PURPOSE OF IMPROVING QUALITY OF LIFE.GASTROENTEROLOGISTS PERFORM MANY SPECIALIZED TESTS, SUCH AS ENDOSCOPY, TO DIAGNOSE OR TREAT DISEASES. WHEN NECESSARY, THEY MAY CONSULT WITH SURGEONS. AT THE COMPLETION OF THE FISCAL YEAR FY23, THE DIVISION OF GASTROENTEROLOGY HAD 15,326 CASES WITH AN AVERAGE LENGTH OF STAY OF 4.3 DAYS.

BONE AND JOINT:OUR EXPERT TEAMS AT BACKUS AND THROUGHOUT HARTFORD HEALTHCARE PROVIDE COMPREHENSIVE ORTHOPEDIC CARE BEFORE, DURING AND AFTER SURGERY. STARTING WITH OUR TOTAL CARE JOINT REPLACEMENT EDUCATION PROGRAM, PATIENTS CAN LEARN ABOUT THEIR SURGERY, WHAT TO EXPECT, HOW TO PREPARE AND REHABILITATION OPTIONS.WHEN IT IS TIME FOR SURGERY, IT IS PERFORMED BY SPECIALLY TRAINED PHYSICIANS IN SURGICAL SUITES WITH THE LATEST TECHNOLOGY, INCLUDING MAKO ROBOTIC-ARM ASSISTED SURGERY, A LESS INVASIVE AND MORE PRECISE ROBOTIC TECHNOLOGY FOR HIP AND KNEE PROCEDURES.WHEN SURGERY IS COMPLETE, BACKUS HAS AN EXPERTLY TRAINED, COMPASSIONATE STAFF TO HELP PATIENTS GET BACK ON THEIR FEET AGAIN. ONCE OUT OF THE HOSPITAL, BACKUS AND WINDHAM HOSPITALS OFFER A WIDE RANGE OF PHYSICAL THERAPY AND REHABILITATION OPTIONS IN NORWICH, WATERFORD, COLCHESTER AND STORRS. BACKUS IS THE ONLY TRAUMA CENTER IN ALL OF EASTERN CONNECTICUT, WITH SPECIALLY DESIGNED TRAUMA ROOMS, HIGHLY TRAINED STAFF AND LIFESTAR HELICOPTER STATIONED ON THE HOSPITAL GROUNDS.BACKUS HOSPITAL OFFERS THE LATEST ROBOTIC SURGERY TECHNIQUES FOR HIP AND KNEE PROCEDURES. OUR EXPERT TEAM CAN HELP PATIENTS DECIDE WHAT IS RIGHT FOR THEM WITH THE GOAL OF HELPING PATIENTS TO LIVE PAIN FREE.THE KNEE AND HIP REPLACEMENT PROGRAM AT BACKUS HOSPITAL HAS EARNED THE PRESTIGIOUS ADVANCED GOLD SEAL OF APPROVAL BY DEMONSTRATING COMPLIANCE WITH THE JOINT COMMISSION'S NATIONAL STANDARDS FOR HEALTH CARE QUALITY AND SAFETY IN DISEASE-SPECIFIC CARE. THIS CERTIFICATION AWARD RECOGNIZES OUR DEDICATION TO CONTINUOUS COMPLIANCE WITH STATE-OF-THE-ART STANDARDS OF QUALITY CARE FOR PATIENTS AND FAMILIES AS WELL AS SAFETY MEASURES, INCLUDING INFECTION PREVENTION AND CONTROL, LEADERSHIP, AND MEDICATION MANAGEMENT. AT THE COMPLETION OF THE FISCAL YEAR FY23, THE DIVISION HAD 33,025 CASES WITH AN AVERAGE LENGTH OF STAY OF 4.3 DAYS.