Better Business Bureau Of Palm Beach County Inc
- Assets
- $4.2m
- Revenue
- $5.4m
- Investments
- $0.0
- Employees
- 71
- Location
- West Palm Beach, FL
- Founding
- 09/1969
- Data as of
- 12/2023
- EIN
- 59-1261763
Organization Overview
Better Business Bureau Of Palm Beach County Inc is located in West Palm Beach, FL. The organization was established in 1969. According to its NTEE Classification (S01) the organization is classified as: Alliances & Advocacy, under the broad grouping of Community Improvement & Capacity Building and related organizations. As of 12/2023, Better Business Bureau Of Palm Beach County Inc employed 71 individuals. This organization is an independent organization and not affiliated with a larger national or regional group of organizations. Better Business Bureau Of Palm Beach County Inc is a 501(c)(6) and as such, is described as a "Business League, Chambers of Commerce, or Real Estate Board" by the IRS.
For the year ending 12/2023, Better Business Bureau Of Palm Beach County Inc generated $5.4m in total revenue. This represents relatively stable growth, over the past 9 years the organization has increased revenue by an average of 6.7% each year. All expenses for the organization totaled $5.3m during the year ending 12/2023. While expenses have increased by 7.3% per year over the past 9 years. They've been increasing with an increasing level of total revenue. You can explore the organizations financials more deeply in the financial statements section below.
Form
990
Mission & Program ActivityExcerpts From the 990 Filing
TAX YEAR
2023
Describe the Organization's Mission:
Part 3 - Line 1
THE BETTER BUSINESS BUREAU'S MISSION IS TO BE THE LEADER IN ADVANCING MARKETPLACE TRUST. WE DO THIS BY SETTING STANDARDS FOR MARKETPLACE TRUST, ENCOURAGING AND SUPPORTING BEST PRACTICES BY ENGAGING WITH AND EDUCATING CONSUMERS AND BUSINESSES, CELEBRATING MARKETPLACE ROLE MODELS, CALLING OUT AND ADDRESSING SUBSTANDARD MARKETPLACE BEHAVIOR AND CREATING A COMMUNITY OF TRUSTWORTHY BUSINESSES AND CHARITIES. BBB SEES TRUST AS A FUNCTION OF 2 PRIMARY FACTORS - INTEGRITY AND PERFORMANCE. INTEGRITY INCLUDES RESPECT, ETHICS, INTENT, AND WORKING TOWARDS A DIVERSE, INCLUSIVE AND EQUITABLE MARKETPLACE. PERFORMANCE SPEAKS TO A BUSINESS'S TRACK RECORD OF DELIVERING RESULTS IN ACCORDANCE WITH BBB STANDARDS AND/OR ADDRESSING CUSTOMER CONCERNS IN A TIMELY, SATISFACTORY MANNER.
Describe the Organization's Program Activity:
Part 3 - Line 4a
THE BETTER BUSINESS BUREAU PROVIDES SERVICE TO 7 MILLION CONSUMERS IN SOUTHEAST FLORIDA AND THE CARIBBEAN, OVER 240,000 BUSINESSES AND 6,000 BBB ACCREDITED BUSINESSES. BBB PROVIDED OVER 5.9 MILLION REPORTS ON BUSINESSES,PROCESSED 56,000 COMPLAINTS (BBB ACCREDITED AND NON-BBB ACCREDIT BUSINESSES),PUBLISHED 57,000 CUSTOMER REVIEWS, CONDUCTED 261 ADVERTISING REVIEW CHALLENGES AND 99 IN DEPTH BUSINESS PRACTICE INVESTIGATIONS FOR PROBLEMATIC BUSINESS PRACTICES.
BBB NATIONAL PROGRAMS ADMINISTERS BBB AUTO LINE FOR THE MEDIATION AND ARBITRATION OF AUTOMOBILE WARRANTY DISPUTES. THE PROGRAM RESOLVES LEMON LAW AND WARRANTY DISPUTES BETWEEN CONSUMERS AND AUTOMOBILE MANUFACTURERS / WARRANTORS.
ADVERTISING TO HELP CONSUMERS FIND TRUSTWORTHY BUSINESSES USING THE BBB ONLINE DIRECTORY AND OTHER DIGITAL MARKETING PROGRAMS IN SOUTHEAST FLORIDA, PUERTO RICO, AND THE US VIRGIN ISLANDS.
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Board, Officers & Key Employees
| Name (title) | Role | Hours | Compensation |
|---|---|---|---|
Rodney Davis President | Officer | 40 | $186,005 |
Donna Mongillo-Dunn Advertising | 40 | $165,817 | |
Lucretia Barrett Treasurer | OfficerTrustee | 1 | $0 |
Jessica Cesere Director | Trustee | 1 | $0 |
Tamara Chase Director | Trustee | 1 | $0 |
Tamara Chase Director | Trustee | 1 | $0 |
Financial Statements
| Statement of Revenue | |
|---|---|
| Federated campaigns | $0 |
| Membership dues | $0 |
| Fundraising events | $0 |
| Related organizations | $0 |
| Government grants | $0 |
| All other contributions, gifts, grants, and similar amounts not included above | $0 |
| Noncash contributions included in lines 1a–1f | $0 |
| Total Revenue from Contributions, Gifts, Grants & Similar | $0 |
| Total Program Service Revenue | $5,356,122 |
| Investment income | $49,431 |
| Tax Exempt Bond Proceeds | $0 |
| Royalties | $0 |
| Net Rental Income | $0 |
| Net Gain/Loss on Asset Sales | $0 |
| Net Income from Fundraising Events | $0 |
| Net Income from Gaming Activities | $0 |
| Net Income from Sales of Inventory | $0 |
| Miscellaneous Revenue | $0 |
| Total Revenue | $5,417,012 |
| Statement of Expenses | |
|---|---|
| Grants and other assistance to domestic organizations and domestic governments. | $0 |
| Grants and other assistance to domestic individuals. | $0 |
| Grants and other assistance to Foreign Orgs/Individuals | $0 |
| Benefits paid to or for members | $0 |
| Compensation of current officers, directors, key employees. | $0 |
| Compensation of current officers, directors, key employees. | $0 |
| Compensation to disqualified persons | $0 |
| Other salaries and wages | $2,684,682 |
| Pension plan accruals and contributions | $36,638 |
| Other employee benefits | $327,704 |
| Payroll taxes | $227,498 |
| Fees for services: Management | $0 |
| Fees for services: Legal | $18,176 |
| Fees for services: Accounting | $28,690 |
| Fees for services: Lobbying | $0 |
| Fees for services: Fundraising | $0 |
| Fees for services: Investment Management | $0 |
| Fees for services: Other | $162,290 |
| Advertising and promotion | $883,960 |
| Office expenses | $165,323 |
| Information technology | $0 |
| Royalties | $0 |
| Occupancy | $182,417 |
| Travel | $0 |
| Payments of travel or entertainment expenses for any federal, state, or local public officials | $0 |
| Conferences, conventions, and meetings | $66,098 |
| Interest | $0 |
| Payments to affiliates | $342,508 |
| Depreciation, depletion, and amortization | $92,347 |
| Insurance | $32,690 |
| All other expenses | $0 |
| Total functional expenses | $5,346,416 |
| Balance Sheet | |
|---|---|
| Cash—non-interest-bearing | $83,949 |
| Savings and temporary cash investments | $1,751,749 |
| Pledges and grants receivable | $0 |
| Accounts receivable, net | $0 |
| Loans from Officers, Directors, or Controlling Persons | $0 |
| Loans from Disqualified Persons | $0 |
| Notes and loans receivable | $0 |
| Inventories for sale or use | $0 |
| Prepaid expenses and deferred charges | $21,552 |
| Net Land, buildings, and equipment | $2,387,966 |
| Investments—publicly traded securities | $0 |
| Investments—other securities | $0 |
| Investments—program-related | $0 |
| Intangible assets | $0 |
| Other assets | $3,363 |
| Total assets | $4,248,579 |
| Accounts payable and accrued expenses | $0 |
| Grants payable | $0 |
| Deferred revenue | $0 |
| Tax-exempt bond liabilities | $0 |
| Escrow or custodial account liability | $0 |
| Loans and other payables to any current Officer, Director, or Controlling Person | $0 |
| Secured mortgages and notes payable | $144,970 |
| Unsecured mortgages and notes payable | $0 |
| Other liabilities | $10,454 |
| Total liabilities | $155,424 |
| Net assets without donor restrictions | $0 |
| Net assets with donor restrictions | $0 |
| Capital stock or trust principal, or current funds | $0 |
| Paid-in or capital surplus, or land, building, or equipment fund | $0 |
| Retained earnings, endowment, accumulated income, or other funds | $4,093,155 |
| Total liabilities and net assets/fund balances | $4,248,579 |