Child & Family Services Of Eastern Virginia Inc, operating under the name The Up Center, is located in Norfolk, VA. The organization was established in 1972. According to its NTEE Classification (P46) the organization is classified as: Family Counseling, under the broad grouping of Human Services and related organizations. As of 06/2023, Up Center employed 163 individuals. This organization is an independent organization and not affiliated with a larger national or regional group of organizations. Up Center is a 501(c)(3) and as such, is described as a "Charitable or Religous organization or a private foundation" by the IRS.
For the year ending 06/2023, Up Center generated $16.9m in total revenue. This represents relatively stable growth, over the past 8 years the organization has increased revenue by an average of 3.5% each year. All expenses for the organization totaled $16.9m during the year ending 06/2023. While expenses have increased by 2.7% per year over the past 8 years. They've been increasing with an increasing level of total revenue. You can explore the organizations financials more deeply in the financial statements section below.
Form
990
Mission & Program ActivityExcerpts From the 990 Filing
TAX YEAR
2023
Describe the Organization's Mission:
Part 3 - Line 1
THE UP CENTER HAS PROVIDED A SAFETY NET FOR THE HAMPTON ROADS COMMUNITY FOR 140 YEARS. PRESENTLY, WE IMPACT APPROXIMATELY 10,000 PEOPLE EACH YEAR. OUR MISSION IS TO PARTNER WITH CHILDREN, FAMILIES, AND COMMUNITIES TO CHANGE LIVES AND OUTCOMES THROUGH INTERVENTION, PREVENTION, AND SUPPORT SERVICES.
Describe the Organization's Program Activity:
Part 3 - Line 4a
AGENCY SERVICES FOR CHILDREN & FAMILIES:UP CENTER PROGRAMS SERVING CHILDREN AND FAMILIES INCLUDE OUR TEAM UP MENTORING PROGRAM; MEDIATION SERVICES; HEALTHY FAMILIES; PARENTS AS TEACHERS; AND FOSTER CARE SERVICES.IN 2023, SOME KEY POINTS FROM OUR PROGRAM SERVICES INCLUDE:- THE TEAM UP MENTORING PROGRAM MATCHED 132 YOUTH WITH ADULT MENTORS, INCLUDING 58 NEW MATCHES.- OUR EARLY CHILDHOOD HOME VISITING PROGRAMS (PARENTS AS TEACHERS AND HEALTHY FAMILIES) PROVIDED PARENT EDUCATION AND SUPPORT TO 125 HOUSEHOLDS WITH 148 CHILDREN. THIS HELPS ENSURE CHILD HEALTH AND READINESS FOR SCHOOL. THE PROGRAM ALSO ADDED DOULA SERVICES, ASSISTING 15 BIRTHING PERSONS, SUPPORTING 6 LIVE BIRTHS AND 6 MOTHERS RECEIVED LACTATION COUNSELING AND BREASTFEEDING SUPPORT. THE DOULA CONDUCTED 35 INDIVIDUAL SUPPORT SESSIONS AND 3 CHILDBIRTH EDUCATION PREPARATION GROUP SESSIONS. ADDITIONALLY, 9 MOTHERS RECEIVED MATERNAL MENTAL HEALTH SERVICES. DAD ENGAGEMENT SERVICES WERE INTRODUCED FOR FIRST-TIME FATHERS THROUGH FUNDING FROM ANTHEM HEALTHKEEPERS, EXPANDING OUR PROGRAM.- OUR FOSTER CARE AND ADOPTION PROGRAM PARTNERED WITH 38 YOUTH, MAKING 12 NEW PLACEMENTS. 4 CHILDREN WERE REUNITED WITH THEIR BIOLOGICAL FAMILIES, WHILE 5 FOUND ADOPTIVE FAMILIES WITHIN THE UP CENTER.
AGENCY COUNSELING SERVICES (MENTAL HEALTH, SUD, AND HOUSING & FINANCIAL COUNSELING)THE UP CENTER OFFERS A RANGE OF TRAUMA-INFORMED, EVIDENCE-BASED OUTPATIENT MENTAL HEALTH AND SUBSTANCE USE COUNSELING, ALONG WITH PEER RECOVERY SERVICES. THESE SERVICES CATER TO CHILDREN, ADOLESCENTS, FAMILIES, AND ADULTS WHO ARE UNINSURED OR UNDER-INSURED AND GRAPPLING WITH VARIOUS LIFE CHALLENGES. OUR CLIENTS SEEK ASSISTANCE FOR A MULTITUDE OF REASONS, SUCH AS COPING WITH GRIEF AND LOSS, MANAGING DEPRESSION AND ANXIETY, NAVIGATING STRAINED SOCIAL OR FAMILY RELATIONSHIPS, ADDRESSING CHILD AND ADOLESCENT BEHAVIORAL ISSUES, RESOLVING SCHOOL AND WORK-RELATED DIFFICULTIES, ADAPTING TO DIFFERENT LIFE STAGES, MANAGING GENDER IDENTITY CONCERNS, RECOVERING FROM TRAUMA AND ABUSE, DEALING WITH INTERPERSONAL VIOLENCE, COMBATING CHRONIC RELAPSE, ADDRESSING POST-TRAUMATIC STRESS DISORDER (PTSD), TACKLING LEGAL CONSEQUENCES TIED TO SUBSTANCE USE, HANDLING INCREASED PSYCHIATRIC SYMPTOMS, MANAGING CHRONIC HEALTH ILLNESSES, AND MORE.FURTHERMORE, WE OFFER PSYCHOEDUCATIONAL GROUP SESSIONS, INCLUDING ANGER MANAGEMENT, BATTERER'S INTERVENTION (FOR INDIVIDUALS WITH A HISTORY OF DOMESTIC VIOLENCE OR INTIMATE PARTNER ABUSE), FOR CHILDREN'S SAKE (CO-PARENTING EDUCATION), SUBSTANCE USE PEER RECOVERY (FOR INDIVIDUALS ENGAGED IN PEER SERVICES), SUBSTANCE USE RECOVERY, GRIEF AND LOSS SUPPORT GROUP, BECOMING ME (AN LGBTQ+ SUPPORT GROUP FOCUSED ON BUILDING SELF-CONFIDENCE AND SUPPORT NETWORKS), NO MATTER WHAT (SUPPORT GROUP FOR FAMILIES GRAPPLING WITH SUBSTANCE USE), SOCIAL SKILLS AND AUTISM, AND BLOOM GROUP (A SUPPORT GROUP ADDRESSING BODY IMAGE AND SELF-CONFIDENCE).ADDITIONALLY, THE UP CENTER CONTINUES TO OVERSEE OPERATIONS AT THE STEPHEN A. COHEN MILITARY FAMILY CLINIC IN VIRGINIA BEACH. THIS CLINIC OFFERS MENTAL HEALTH COUNSELING SERVICES TO POST-911 VETERANS AND THEIR FAMILIES, REGARDLESS OF THE VETERAN'S ROLE WHILE IN UNIFORM, DISCHARGE STATUS, OR ABILITY TO PAY. THE MILITARY FAMILY CLINIC HAS SUPPORTED OVER 594 CLIENTS.COMBINED, OUR TEAM OF CLINICAL TEAMS AND PEERS HAVE DELIVERED 7,982 INDIVIDUAL AND FAMILY SESSIONS, 1,724 GROUP UNITS, 2,839 PEER RECOVERY UNITS, AND SERVED MORE THAN 1,603 CLIENTS IN FY 23. THIS YEAR, THE UP CENTER LAUNCHED ITS CENTER OF EXCELLENCE INITIATIVE THROUGH FUNDING PROVIDED BY THE BLOCKER FOUNDATION AND BANK OF AMERICA. THIS INITIATIVE AIMS TO ACCELERATE THE LICENSURE PROCESS FOR BEHAVIORAL HEALTHCARE PROFESSIONALS (BHPS). THIS INVOLVES PROVIDING NECESSARY SUPERVISION, EVIDENCE-BASED TRAINING, AND PARTNERSHIPS TO INCREASE THE NUMBER OF CAPABLE BHPS IN SOUTH HAMPTON ROADS.THE UP CENTER ALSO PROVIDES HOUSING COUNSELING AND FINANCIAL COUNSELING AND EDUCATION SERVICES FOR INDIVIDUALS IN NEED. THESE SERVICES INCLUDE SUPPORT FOR HOMEOWNERS FACING FORECLOSURE OR RENTERS FACING EVICTION; PRE-PURCHASE COUNSELING FOR PROSPECTIVE HOME BUYERS; POST-PURCHASE COUNSELING FOR NON-DELINQUENT SENIOR HOME BUYERS; AND FINANCIAL COUNSELING AND EDUCATION. IN 2023, OUR HOUSING & FINANCIAL COUNSELING PROGRAM PROVIDED SERVICES TO APPROXIMATELY 1,302 INDIVIDUALS. THIS INCLUDED 203 MORTGAGE AND RENTAL CLIENTS. OF THOSE THAT COMPLETED COUNSELING , 98% (104/106) MAINTAINED OR IMPROVED HOUSING STABILITY.
AGENCY SERVICES FOR PEOPLE WITH DISABILITIES:THE UP CENTER'S PROGRAM SERVICES FOR PEOPLE WITH DISABILITIES INCLUDES OUR FAMILY LIFE PROGRAM, WHICH ASSISTS INDIVIDUALS WITH INTELLECTUAL DISABILITIES BY PLACING THEM IN HOMES WITH SPECIALLY TRAINED FAMILIES RATHER THAN GROUP HOMES OR INSTITUTIONS. ADDITIONALLY, THE UP CENTER PROVIDES A REPRESENTATIVE PAYEE PROGRAM WHICH PROVIDES FINANCIAL MANAGEMENT FOR PEOPLE WITH DISABILITIES WHO ARE NOT COMPETENT ENOUGH TO DO SO FOR THEMSELVES. SOME OF THE HIGHLIGHTS IN THIS PROGRAM SERVICE AREA FOR 2023 INCLUDE:- PROVIDED SPONSORED HOME SERVICES FOR 81 INDIVIDUALS WITH DISABILITIES ALLOWING THEM TO LIVE IN HOMES WITH SPECIALLY TRAINED FAMILIES INSTEAD OF GROUP HOMES OR INSTITUTIONS.- OVER 1,000 PEOPLE WITH DISABILITIES, INCLUDING VETERANS, AVOIDED INSTITUTIONALIZATION, AND WERE STABILIZED IN THE COMMUNITY THROUGH THE UP CENTER'S BILL PAYING SERVICES.
Name (title) | Role | Hours | Compensation |
---|---|---|---|
Kristina Gill President And CEO | OfficerTrustee | 37.5 | $207,278 |
Mark Hugel Chair | OfficerTrustee | 0.1 | $0 |
James Forrester Past Chair | OfficerTrustee | 0.1 | $0 |
Peggy Barney Vice Chair | OfficerTrustee | 0.1 | $0 |
Joanne Taylor Treasurer | OfficerTrustee | 0.1 | $0 |
Dennis Lewandowski Secretary | OfficerTrustee | 0.1 | $0 |
Statement of Revenue | |
---|---|
Federated campaigns | $665,582 |
Membership dues | $0 |
Fundraising events | $67,446 |
Related organizations | $0 |
Government grants | $1,171,560 |
All other contributions, gifts, grants, and similar amounts not included above | $2,704,345 |
Noncash contributions included in lines 1a–1f | $62,974 |
Total Revenue from Contributions, Gifts, Grants & Similar | $4,608,933 |
Total Program Service Revenue | $12,248,108 |
Investment income | $12,317 |
Tax Exempt Bond Proceeds | $0 |
Royalties | $0 |
Net Rental Income | $0 |
Net Gain/Loss on Asset Sales | $0 |
Net Income from Fundraising Events | -$9,180 |
Net Income from Gaming Activities | $0 |
Net Income from Sales of Inventory | $0 |
Miscellaneous Revenue | $0 |
Total Revenue | $16,860,178 |
Statement of Expenses | |
---|---|
Grants and other assistance to domestic organizations and domestic governments. | $0 |
Grants and other assistance to domestic individuals. | $4,114 |
Grants and other assistance to Foreign Orgs/Individuals | $0 |
Benefits paid to or for members | $0 |
Compensation of current officers, directors, key employees. | $227,909 |
Compensation of current officers, directors, key employees. | $176,644 |
Compensation to disqualified persons | $0 |
Other salaries and wages | $6,136,660 |
Pension plan accruals and contributions | $0 |
Other employee benefits | $712,184 |
Payroll taxes | $461,548 |
Fees for services: Management | $0 |
Fees for services: Legal | $10,378 |
Fees for services: Accounting | $40,349 |
Fees for services: Lobbying | $0 |
Fees for services: Fundraising | $0 |
Fees for services: Investment Management | $2,303 |
Fees for services: Other | $211,865 |
Advertising and promotion | $133,320 |
Office expenses | $106,813 |
Information technology | $0 |
Royalties | $0 |
Occupancy | $448,025 |
Travel | $74,112 |
Payments of travel or entertainment expenses for any federal, state, or local public officials | $0 |
Conferences, conventions, and meetings | $0 |
Interest | $16,299 |
Payments to affiliates | $0 |
Depreciation, depletion, and amortization | $26,220 |
Insurance | $117,828 |
All other expenses | $203,677 |
Total functional expenses | $16,869,227 |
Balance Sheet | |
---|---|
Cash—non-interest-bearing | $3,838,198 |
Savings and temporary cash investments | $1,610,933 |
Pledges and grants receivable | $346,358 |
Accounts receivable, net | $1,088,880 |
Loans from Officers, Directors, or Controlling Persons | $0 |
Loans from Disqualified Persons | $0 |
Notes and loans receivable | $0 |
Inventories for sale or use | $0 |
Prepaid expenses and deferred charges | $81,443 |
Net Land, buildings, and equipment | $417,016 |
Investments—publicly traded securities | $0 |
Investments—other securities | $0 |
Investments—program-related | $0 |
Intangible assets | $0 |
Other assets | $138,456 |
Total assets | $7,521,284 |
Accounts payable and accrued expenses | $1,079,644 |
Grants payable | $0 |
Deferred revenue | $1,250,196 |
Tax-exempt bond liabilities | $0 |
Escrow or custodial account liability | $0 |
Loans and other payables to any current Officer, Director, or Controlling Person | $0 |
Secured mortgages and notes payable | $266,659 |
Unsecured mortgages and notes payable | $0 |
Other liabilities | $2,228,278 |
Total liabilities | $4,824,777 |
Net assets without donor restrictions | $2,588,083 |
Net assets with donor restrictions | $108,424 |
Capital stock or trust principal, or current funds | $0 |
Paid-in or capital surplus, or land, building, or equipment fund | $0 |
Retained earnings, endowment, accumulated income, or other funds | $0 |
Total liabilities and net assets/fund balances | $7,521,284 |